Market
Live product catalog & traffic/revenue benchmarks · Updated Nov 14
Customer Service & Success/Help Centers & Knowledge Bases·Help docs, FAQs and self-service portals.
- Products
- 236
- +2 this week
- With traffic
- 83
- 20 over 10K/mo
- Total monthly visits
- 4.2M
- Top 3 account for 48%
Key Findings
- -25.0%
MoM traffic change for Help Centers & Knowledge Bases
Browse by use case → - 1
sites doubled traffic two months in a row (1% of measured sites)
View products → - 9%
of revenue-verified products have under 10K monthly visits
View products → - 52%
of sites get most traffic from Direct
64 sites with channel data · View products →
Market Structure
Active sites form the largest tier (63%); domains registered within the past year make up 15%.
Site Tiers
110 websites · Hover for rules
Monthly Visits
83 websites
Recent Growth
Grew every recent month · banded by the slowest month · from ≥100 visits
Domain Age
<1 year: 17
Acquisition & Regions
Channels and regions rest on 64 websites with 1,000+ monthly visits and a breakdown for their latest traffic month; India is the most common top region (28%).
Primary Channels
64 websites · Latest channel month per site · ≥1,000 monthly visits · by leading channel
- Organic Search3148%
- Direct3352%
- Referrals00%
- Social Media00%
- Paid Ads00%
- AI Assistants00%
Top Countries & Regions
29 websites · Latest channel month per site · by top region
Positioning & Form
Most commonly targets Mid-Market & Enterprise (51% of classified benchmark products); Web App is the most common delivery form (94%).
Target Audience
110 classified products with traffic/revenue · multi-select
Product Form
Delivery form stated on website · multi-select
Agent & Dev forms:SDK1VS Code Extension1
Host Platform Ecosystem
Host platforms for extensions, apps, or bots
AI Adoption & Role
83 analyzed websites · Hover for rules
73%offer AI capabilities · 61 products
Revenue
Most common verified MRR band is $10K–50K (36%); 4 products earn $10K+ MRR; median MRR per 1K monthly visits is $138.44.
Revenue Distribution
11 verified revenue · 4 without traffic data
Among revenue-verified products with ≥1K monthly visits, median MRR per 1K visits is $138.44
Sub-use Cases
Most common sub-use case is Process Documentation with 69 products (29%).
Popular Sub-use Cases
236 classified products · multi-select
Launches & Pricing
57 products launched in the last 12 months, led by Product Hunt; Freemium is the most common pricing model with $19/mo median entry price.
Launch Timeline
All launches in the last 12 months · pale bar is this month so far
Launch Channels
102 products with launch records
| Channel | Products | Top 10% visits | ≥10K visits | Revenue |
|---|---|---|---|---|
| Product Hunt | 70 | 84.8K | 19% | 5 |
| BetaList | 13 | 165.5K | 23% | 1 |
| Show HN | 13 | 5.8K | 0% | 2 |
| Uneed | 3 | — | 0% | 0 |
| Findly.tools | 1 | — | 0% | 1 |
| TrustMRR | 1 | — | 100% | 1 |
| V2EX | 1 | — | 0% | 0 |
Pricing Models
Entry price is lowest monthly paid tier
| Pricing model | Products | Revenue | Median entry |
|---|---|---|---|
| Freemium | 31 | 13% | $19 |
| Subscription | 31 | 6% | $39 |
| Free | 6 | 0% | — |
| Contact Sales | 5 | 40% | — |
| One-time | 4 | 25% | — |
| Usage-based | 1 | 0% | — |
Monthly Entry Price
54 products, excluding <$5
Notable Products
High-growth sites
With a launch record
Verified revenue
- GuidejarTurn every “how do I do this?” into a guide that answers for you$5,01726.6K/mo
- Document360Intelligent Knowledge Base Software, where Humans & AI work together$34KClaimed299.6K/mo
- Document360Intelligent Knowledge Base Software, where Humans & AI work together$408K/yrClaimed114K/mo
- BetterDocsDocs that answer the ticket before it's filed.$15KClaimed16.6K/mo
- HelpKitEasily build your Knowledge Base Help Center Documentation Site with Notion$10KClaimed72.2K/mo
- ScooldThe self-hosted Q&A platform and knowledge base for your team$1,200ClaimedNo traffic data
Newly registered
Domain < 3 months · with a launch record
Low traffic, earning
< 10K monthly visits