Products

Capacity

AI-nativeSkill

AI Agents for Customer Support

capacity.com App Store Google PlayCustomer Service & Success / AI Support Agents

AI Benchmark
Desktop
Mobile
Monthly visits
117.4K
Up9.8%MoMOct 2026
ARR
$50MClaimed
≈ $4.2M/mo · 2025-03-01GetLatka
Entry price
Unknown
No monthly subscription pricing
Creators
David Karandish
No social account linkedCo-created with Justin Schmidt
Launched
5y ago
2020-12-02 · Est.

Traffic & revenue

Monthly visitsData through Oct 2026
Events15 changes

Revenue evidence

Publicly disclosed & verified revenue figures, sorted by date
  • 2025-03-01$50M/yr(≈ $4.2M/mo)ClaimedGetLatka

    “Capacity's annual revenue was $50M in March 2025, according to the CEO. No later figure is on record.”

Marketing moves

Launches, search & content, referrals, promotions
  • Launched on Product HuntLaunch

    Capacity AI automates support for customers & employees.

    Dec 2, 2020 · 5y agoLaunch page

Third-party reviews & case dossiers

Acquisition breakdowns, engineer reviews & open-source metrics
GetLatka151 team membersFunding $87.5M
2026-10-29Source

Capacity, founded in 2017 and headquartered in St. Louis, Missouri, is an AI-powered customer support automation platform that helps businesses handle inbound support across self-service, agent-assist, and campaign and scheduling workflows.

MCP Server & Agent Ecosystem

GitHub · MCP / Skill

Store data

App Store · Google Play
App Store App Store
Update date not synced
Rating
Rating not syncedRating count not synced
New ratings last mo
—
Price & IAP
FreeIAP data not synced
Current version
—Store metadata
Google Play Google Play
Update date not synced
Rating
Rating not syncedRating count not synced
New ratings last mo
—
Price & IAP
FreeIAP data not synced
Current version
—Store metadata

Store assets, rating histograms, install tiers, and screenshots are synced from Apple App Store, Google Play, and Chrome Web Store.

Traffic sources

Oct 2026

Traffic breakdown

Channels

  • Direct65%
  • Referrals16%
  • Organic Search14%
  • Email3%
  • Other2%

Countries

  • United States85%
  • United Kingdom5%
  • India2%
  • Canada1%
  • Vietnam1%

Search

Domain authority —Domain registered 1998-12-11

KeywordMonthly volume
capacity53.6K
capacity ai1,000
capacity starmind330
nlp knowledge bases150
what's the most effective call script viewing tool130

Traffic data: Vaneform

Pricing

Core
Contact sales
5 dashboards + 100 AI Assistant questions · Up to 100GB storage
Pro
Contact sales
8 dashboards + 100 AI Assistant questions · Up to 1TB storage
Enterprise
Contact sales
10 dashboards + 100 AI Assistant questions · Up to 2TB storage

Trial: None · Enterprise custom tier · Observed 2026-11-10 · Pricing page

Pages & changes

Tracked since 2020-12-02

Key pages

Weekly snapshots
capacity.com/ Snapshot 2026-11-11

Changes

  1. Nov 1 · 15d ago

    Homepage headline (H1) changed to “AI Agents for Customer Support”Positioning

    AI Support Automation→AI Agents for Customer Support

    At the time: 117.4K visits/mo14 concurrent moves
  2. Nov 1 · 15d ago

    Adopted technology: ClickyFeatures

    —→Clicky

    At the time: 117.4K visits/mo14 concurrent moves
  3. Nov 1 · 15d ago

    Adopted technology: Google AnalyticsFeatures

    —→Google Analytics

    At the time: 117.4K visits/mo14 concurrent moves
  4. Nov 1 · 15d ago

    Adopted technology: HotjarFeatures

    —→Hotjar

    At the time: 117.4K visits/mo14 concurrent moves
  5. Nov 1 · 15d ago

    Adopted technology: HubSpot AnalyticsFeatures

    —→HubSpot Analytics

    At the time: 117.4K visits/mo14 concurrent moves
  6. Nov 1 · 15d ago

    Adopted technology: HubSpot WordPress pluginFeatures

    —→HubSpot WordPress plugin

    At the time: 117.4K visits/mo14 concurrent moves

Design

First-screen visual analysis & :root CSS

Enterprise Clean (Light canvas, balanced density) featuring split copy & visual layout and photography / live video visuals.

First-screen preview · click to zoom

First-screen pitch & conversion flow

“AI Agents for Customer Support”

Split Copy & Visual hero structure paired with book demo / contact sales CTA and customer / press logo strip.

Conversion path: Split Copy & Visual + Photography / Live Video → Book Demo / Contact Sales · Trust bar: Customer / Press Logo Strip

Palette · click to copy

5-D design score7.7 / 10
Typography
8.0
Color & Contrast
8.0
Layout & Spacing
8.0
Craft & Polish
8.0
Distinctiveness
6.0

Structure

Fonts
Inter
Primary visual
Photography / Live Video
Social proof
Customer / Press Logo Strip
Navigation
Full-Width Top Bar
Theme & density
Light · Balanced
Corners & depth
Pill · Hairline borders
Preview full AI design brief (includes :root CSS variables & layout rules)Style tokens only; never copy brand names, logos, copy, or images
# Design Brief: Enterprise Clean (with Soft & Friendly)

Trustworthy blue-anchored palette, structured grids, and prominent customer logo walls.

## Design Tokens

```css
:root {
  --background: #ffffff;
  --surface: #f4f8fc;
  --foreground: #09254b;
  --muted-foreground: #62758e;
  --accent: #d83e9e;
  --radius: 9999px;
  --font-heading: "Inter", ui-sans-serif, system-ui, sans-serif;
  --font-body: "Inter", ui-sans-serif, system-ui, sans-serif;
}
```

Color area ratio: Background #FFFFFF (~78%) · Surface #F4F8FC (~4%) · Text #09254B (~11%) · Muted Text #62758E (~4%) · Accent #D83E9E (~3%). Background and surface dominate the canvas; reserve the accent color for primary buttons and active states.

## Layout & Conversion Structure

- Hero layout: Split Copy & Visual
- Navigation: Full-Width Top Bar
- Theme & density: Light · Balanced
- Border radius & elevation: Pill; no drop shadows—separate layers with hairline borders and whitespace
- Primary visual medium: Photography / Live Video
- Conversion CTA: Book Demo / Contact Sales · Trust bar uses Customer / Press Logo Strip
- Headline hook: Category Positioning Anchor
- Hero components: Video Demo, Customer Logo Wall, Metrics Strip
- Spatial layout notes: Split Copy & Visual hero structure paired with book demo / contact sales CTA and customer / press logo strip.
- Visual summary: Enterprise Clean (Light canvas, balanced density) featuring split copy & visual layout and photography / live video visuals.

## Avoid

- Experimental navigation patterns
- Low-legibility decorative fonts
- Visual novelty that obscures the value proposition

Implement the UI following the design tokens and layout specifications above: use only these color variables, and reserve the accent color strictly for primary actions and active states. Adopt only this visual style—never copy any reference product’s brand name, logo, copy, or imagery.

Questions & evidence

How much does Capacity cost?
Core: Contact sales; Pro: Contact sales; Enterprise: Contact sales. Observed 2026-11-10. Check the source for current billing terms, usage limits and taxes.Source
How much website traffic does Capacity get?
Vaneform estimates 117.4K website visits in 2026-10. Visits can include repeat visits; this estimate measures web traffic separately from paying customers or revenue.Source
What is Capacity and what platforms does it support?
Capacity is catalogued under AI Support Agents: AI Agents for Customer Support. Supported platforms: Mobile App.
What is Capacity's publicly disclosed revenue?
GetLatka records a founder-reported figure of $50M /yr stated on 2025-03-01.Source

Related products in this category

Customer Service & Success / AI Support Agents

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