AI Agents for Customer Support
capacity.com App Store Google PlayCustomer Service & Success / AI Support Agents
- Monthly visits
- 117.4K
- Up9.8%MoMOct 2026
- Entry price
- Unknown
- No monthly subscription pricing
- Launched
- 5y ago
- 2020-12-02 · Est.
Traffic & revenue
Revenue evidence
Publicly disclosed & verified revenue figures, sorted by date“Capacity's annual revenue was $50M in March 2025, according to the CEO. No later figure is on record.”
Marketing moves
Launches, search & content, referrals, promotionsLaunched on Product HuntLaunch
Capacity AI automates support for customers & employees.
Dec 2, 2020 · 5y agoLaunch page
Third-party reviews & case dossiers
Acquisition breakdowns, engineer reviews & open-source metricsCapacity, founded in 2017 and headquartered in St. Louis, Missouri, is an AI-powered customer support automation platform that helps businesses handle inbound support across self-service, agent-assist, and campaign and scheduling workflows.
MCP Server & Agent Ecosystem
Agent, MCP & Developer Integration
Agent Skill- Ecosystem & integrations:
- SalesforceServiceNowZendeskSlackMicrosoft TeamsSharePointOneDriveJiraHubSpotNICE
Store data
- Rating
- Rating not syncedRating count not synced
- New ratings last mo
- —
- Price & IAP
- FreeIAP data not synced
- Current version
- —Store metadata
- Rating
- Rating not syncedRating count not synced
- New ratings last mo
- —
- Price & IAP
- FreeIAP data not synced
- Current version
- —Store metadata
Store assets, rating histograms, install tiers, and screenshots are synced from Apple App Store, Google Play, and Chrome Web Store.
Traffic sources
Traffic breakdown
Channels
- Direct65%
- Referrals16%
- Organic Search14%
- Email3%
- Other2%
Countries
- United States85%
- United Kingdom5%
- India2%
- Canada1%
- Vietnam1%
Search
Domain authority —Domain registered 1998-12-11
| Keyword | Monthly volume |
|---|---|
| capacity | 53.6K |
| capacity ai | 1,000 |
| capacity starmind | 330 |
| nlp knowledge bases | 150 |
| what's the most effective call script viewing tool | 130 |
Traffic data: Vaneform
Pricing
Trial: None · Enterprise custom tier · Observed 2026-11-10 · Pricing page
Pages & changes
Key pages
Weekly snapshotsChanges
Design
Enterprise Clean (Light canvas, balanced density) featuring split copy & visual layout and photography / live video visuals.
First-screen preview · click to zoom
First-screen pitch & conversion flow
“AI Agents for Customer Support”
Split Copy & Visual hero structure paired with book demo / contact sales CTA and customer / press logo strip.
Conversion path: Split Copy & Visual + Photography / Live Video → Book Demo / Contact Sales · Trust bar: Customer / Press Logo Strip
- Category Positioning Anchor
- Video Demo
- Customer Logo Wall
- Metrics Strip
Palette · click to copy
- Typography
- 8.0
- Color & Contrast
- 8.0
- Layout & Spacing
- 8.0
- Craft & Polish
- 8.0
- Distinctiveness
- 6.0
Structure
- Fonts
- Inter
- Hero layout
- Split Copy & Visual
- Primary visual
- Photography / Live Video
- Conversion CTA
- Book Demo / Contact Sales
- Social proof
- Customer / Press Logo Strip
- Navigation
- Full-Width Top Bar
- Theme & density
- Light · Balanced
- Corners & depth
- Pill · Hairline borders
Preview full AI design brief (includes :root CSS variables & layout rules)Style tokens only; never copy brand names, logos, copy, or images
# Design Brief: Enterprise Clean (with Soft & Friendly)
Trustworthy blue-anchored palette, structured grids, and prominent customer logo walls.
## Design Tokens
```css
:root {
--background: #ffffff;
--surface: #f4f8fc;
--foreground: #09254b;
--muted-foreground: #62758e;
--accent: #d83e9e;
--radius: 9999px;
--font-heading: "Inter", ui-sans-serif, system-ui, sans-serif;
--font-body: "Inter", ui-sans-serif, system-ui, sans-serif;
}
```
Color area ratio: Background #FFFFFF (~78%) · Surface #F4F8FC (~4%) · Text #09254B (~11%) · Muted Text #62758E (~4%) · Accent #D83E9E (~3%). Background and surface dominate the canvas; reserve the accent color for primary buttons and active states.
## Layout & Conversion Structure
- Hero layout: Split Copy & Visual
- Navigation: Full-Width Top Bar
- Theme & density: Light · Balanced
- Border radius & elevation: Pill; no drop shadows—separate layers with hairline borders and whitespace
- Primary visual medium: Photography / Live Video
- Conversion CTA: Book Demo / Contact Sales · Trust bar uses Customer / Press Logo Strip
- Headline hook: Category Positioning Anchor
- Hero components: Video Demo, Customer Logo Wall, Metrics Strip
- Spatial layout notes: Split Copy & Visual hero structure paired with book demo / contact sales CTA and customer / press logo strip.
- Visual summary: Enterprise Clean (Light canvas, balanced density) featuring split copy & visual layout and photography / live video visuals.
## Avoid
- Experimental navigation patterns
- Low-legibility decorative fonts
- Visual novelty that obscures the value proposition
Implement the UI following the design tokens and layout specifications above: use only these color variables, and reserve the accent color strictly for primary actions and active states. Adopt only this visual style—never copy any reference product’s brand name, logo, copy, or imagery.
Questions & evidence
- How much does Capacity cost?
- Core: Contact sales; Pro: Contact sales; Enterprise: Contact sales. Observed 2026-11-10. Check the source for current billing terms, usage limits and taxes.Source
- How much website traffic does Capacity get?
- Vaneform estimates 117.4K website visits in 2026-10. Visits can include repeat visits; this estimate measures web traffic separately from paying customers or revenue.Source
- What is Capacity and what platforms does it support?
- Capacity is catalogued under AI Support Agents: AI Agents for Customer Support. Supported platforms: Mobile App.
- What is Capacity's publicly disclosed revenue?
- GetLatka records a founder-reported figure of $50M /yr stated on 2025-03-01.Source
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