Products

Donkey Support

Skill

Support chat that lives in your · Discord Server

donkey.support Customer Service & Success / Live Chat & Messaging Inbox

AI Benchmark
Desktop
Mobile
Monthly visits
7.5K
Down12.4%MoMOct 2026
MRR
$18.27
Up45.8%30d2026-07-30
Entry price
$2.99/mo
Lower than 98% of peersNiche median $23.2/mo
Creators
Sjors
@sjorsfestt· 466 followers
Launched
10mo ago
2026-01-19 · Est.

Traffic & revenue

Last 12 months
Monthly visitsData through Oct 2026
Verified monthly revenueRevenue data stopped at 2026-10-11
  • Jan 2026$1.17
Events4 marketing moves

Marketing moves

Launches, search & content, referrals, promotions
  • Launched on Uneed (#4)Launch

    Donkey Support — Use Slack, Discord, or Telegram as channels for customer support in your app!

    Apr 12 · 7mo agoLaunch page

  • Launched on Product HuntLaunch

    Support your users through Discord/Telegram or Slack threads

    Jan 27 · 10mo agoLaunch page

  • Launched on Show HN (1 pts)Launch

    Donkey Support –> Reply to Support Chats from Slack/Discord/Telegram — Hi HN I built Donkey Support, a lightweight support widget for web apps that routes customer chats into Slack, Discord, or Telegram thread…

    Jan 26 · 10mo agoLaunch page

  • Launched on TrustMRRLaunch

    Provide your customers support through a Slack/Discord or Telegram thread. No need for another support inbox. Just reply to customers from the apps you already use.

    Jan 19 · 10mo agoLaunch page

Third-party reviews & case dossiers

Acquisition breakdowns, engineer reviews & open-source metrics
Show HN
2026-01-26Source
Post excerpt:
Hi HN I built Donkey Support, a lightweight support widget for web apps that routes customer chats into Slack, Discord, or Telegram threads, so you can reply from the tools you already use instead of checking another support dashboard. I originally built this because the last early-stage SaaS I worked on was full of bugs. We were moving fast, review wasn’t g

MCP Server & Agent Ecosystem

GitHub · MCP / Skill

Traffic sources

Oct 2026

Traffic breakdown

Channels

  • Direct32%
  • Organic Search27%
  • Referrals12%
  • Display Ads8%
  • Other21%

Countries

  • United States63%
  • India18%
  • Brazil12%
  • Indonesia4%
  • Morocco3%

Search

Domain authority 8Domain registered 2026-01-13

KeywordMonthly volume
ticket tool28.6K
slack alternatives14K
ticket bot9,710
widgetservice.exe510
data donkey support mail70

Traffic data: Vaneform

Pricing

Freemium
Free
Use up to 3 domains · 10 email notifications per month · Donkey branding stays visible
Pro Monthly
$2.99/mo
Unlimited domains · Unlimited email notifications · Remove Donkey branding from widget and emails · Upload your own email logo and widget avatar · Webhooks unlocked for automations
Pro Yearly
$35/yr (billed annually)
Billed annually $2.92/mo
Unlimited domains · Unlimited email notifications · Remove Donkey branding from widget and emails · Upload your own email logo and widget avatar · Webhooks unlocked for automations

Trial: None · Free tier included · 2 paid tiers ($2.99–$35) · Observed 2026-11-03 · Source page

Entry price $2.99/mo, Lower than 98% of peers; “Live Chat & Messaging Inbox” median is $23.2/mo.View pricing benchmark

Pages & changes

Tracked since 2026-07-30

Key pages

Weekly snapshots
Home
donkey.support/ Snapshot 2026-11-02

Changes

No pricing, plan, or positioning changes detected since tracking started.

Design

First-screen visual analysis & :root CSS

Neo-Brutalism (Light canvas, balanced density) featuring split copy & visual layout and product ui screenshot / component visuals.

First-screen preview · click to zoom

First-screen pitch & conversion flow

“Support chat that lives in your Discord Server”

Split Copy & Visual hero structure paired with start free / sign up CTA and stacked avatars & testimonials.

Conversion path: Split Copy & Visual + Product UI Screenshot / Component → Start Free / Sign Up · Trust bar: Stacked Avatars & Testimonials

Palette · click to copy

5-D design score8.0 / 10
Typography
8.0
Color & Contrast
8.0
Layout & Spacing
8.0
Craft & Polish
8.0
Distinctiveness
8.0

Structure

Fonts
Lilita One / Inter
Primary visual
Product UI Screenshot / Component
Conversion CTA
Start Free / Sign Up
Social proof
Stacked Avatars & Testimonials
Navigation
Floating Pill Nav
Theme & density
Light · Balanced
Corners & depth
Large Radius · With shadow
Preview full AI design brief (includes :root CSS variables & layout rules)Style tokens only; never copy brand names, logos, copy, or images
# Design Brief: Neo-Brutalism (with Soft & Friendly)

Bold black strokes, hard offset shadows, and high-saturation color blocks.

## Design Tokens

```css
:root {
  --background: #ffea89;
  --surface: #fffbeb;
  --foreground: #202020;
  --muted-foreground: #7f754c;
  --accent: #ff48a5;
  --radius: 16px;
  --font-heading: "Lilita One", ui-sans-serif, system-ui, sans-serif;
  --font-body: "Inter", ui-sans-serif, system-ui, sans-serif;
}
```

Color area ratio: Background #FFEA89 (~65%) · Surface #FFFBEB (~14%) · Text #202020 (~13%) · Muted Text #7F754C (~3%) · Accent #FF48A5 (~5%). Background and surface dominate the canvas; reserve the accent color for primary buttons and active states.

## Layout & Conversion Structure

- Hero layout: Split Copy & Visual
- Navigation: Floating Pill Nav
- Theme & density: Light · Balanced
- Border radius & elevation: Large Radius; use elevation shadows to separate layers
- Primary visual medium: Product UI Screenshot / Component
- Conversion CTA: Start Free / Sign Up · Trust bar uses Stacked Avatars & Testimonials
- Headline hook: Category Positioning Anchor
- Hero components: Large Hero Product Shot, Floating Multi-Cards
- Spatial layout notes: Split Copy & Visual hero structure paired with start free / sign up CTA and stacked avatars & testimonials.
- Visual summary: Neo-Brutalism (Light canvas, balanced density) featuring split copy & visual layout and product ui screenshot / component visuals.

## Avoid

- Soft blurred shadows
- Low-contrast gray-on-gray borders
- Subtle translucent glassmorphism

Implement the UI following the design tokens and layout specifications above: use only these color variables, and reserve the accent color strictly for primary actions and active states. Adopt only this visual style—never copy any reference product’s brand name, logo, copy, or imagery.

Questions & evidence

How much does Donkey Support cost?
Freemium: Free; Pro Monthly: $2.99/mo; Pro Yearly: $35/yr (billed annually) (annual billing available). Observed 2026-11-03. Check the source for current billing terms, usage limits and taxes.Source
How much website traffic does Donkey Support get?
Vaneform estimates 7.5K website visits in 2026-10. Visits can include repeat visits; this estimate measures web traffic separately from paying customers or revenue.Source
What is Donkey Support and what platforms does it support?
Donkey Support is catalogued under Live Chat & Messaging Inbox: Support chat that lives in your · Discord Server. Supported platforms: API.
What is Donkey Support's publicly disclosed revenue?
TrustMRR records verified MRR of $18.27 observed on 2026-07-30.Source

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Customer Service & Success / Live Chat & Messaging Inbox

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