Donkey Support
SkillSupport chat that lives in your · Discord Server
donkey.support Customer Service & Success / Live Chat & Messaging Inbox
- Monthly visits
- 7.5K
- Down12.4%MoMOct 2026
- MRR
- $18.27
- Up45.8%30d2026-07-30
- Entry price
- $2.99/mo
- Lower than 98% of peersNiche median $23.2/mo
- Launched
- 10mo ago
- 2026-01-19 · Est.
Traffic & revenue
- Jan 2026$1.17
Marketing moves
Launches, search & content, referrals, promotions- I wanna pay taxes like a rich guy
@sjorsfestt · 2026-11-11 · 3 likes · 0 reposts · 102 views
- Not impressed yet with fable 5.2. I think opus 5.5 only left room for marginal improvements. It was just too good.
@sjorsfestt · 2026-11-10 · 0 likes · 0 reposts · 44 views
Launched on Uneed (#4)Launch
Donkey Support — Use Slack, Discord, or Telegram as channels for customer support in your app!
Apr 12 · 7mo agoLaunch page
Launched on Product HuntLaunch
Support your users through Discord/Telegram or Slack threads
Jan 27 · 10mo agoLaunch page
Launched on Show HN (1 pts)Launch
Donkey Support –> Reply to Support Chats from Slack/Discord/Telegram — Hi HN I built Donkey Support, a lightweight support widget for web apps that routes customer chats into Slack, Discord, or Telegram thread…
Jan 26 · 10mo agoLaunch page
Launched on TrustMRRLaunch
Provide your customers support through a Slack/Discord or Telegram thread. No need for another support inbox. Just reply to customers from the apps you already use.
Jan 19 · 10mo agoLaunch page
Third-party reviews & case dossiers
Acquisition breakdowns, engineer reviews & open-source metrics- Post excerpt:
- Hi HN I built Donkey Support, a lightweight support widget for web apps that routes customer chats into Slack, Discord, or Telegram threads, so you can reply from the tools you already use instead of checking another support dashboard. I originally built this because the last early-stage SaaS I worked on was full of bugs. We were moving fast, review wasn’t g
MCP Server & Agent Ecosystem
- Exposed tool capabilities:
- Shared InboxWidget customizationTrusted visitor contextAutomatic email remindersAllowed domains
Traffic sources
Traffic breakdown
Channels
- Direct32%
- Organic Search27%
- Referrals12%
- Display Ads8%
- Other21%
Countries
- United States63%
- India18%
- Brazil12%
- Indonesia4%
- Morocco3%
Search
Domain authority 8Domain registered 2026-01-13
| Keyword | Monthly volume |
|---|---|
| ticket tool | 28.6K |
| slack alternatives | 14K |
| ticket bot | 9,710 |
| widgetservice.exe | 510 |
| data donkey support mail | 70 |
Traffic data: Vaneform
Pricing
Trial: None · Free tier included · 2 paid tiers ($2.99–$35) · Observed 2026-11-03 · Source page
Entry price $2.99/mo, Lower than 98% of peers; “Live Chat & Messaging Inbox” median is $23.2/mo.View pricing benchmark
Pages & changes
Key pages
Weekly snapshotsChanges
No pricing, plan, or positioning changes detected since tracking started.
Design
Neo-Brutalism (Light canvas, balanced density) featuring split copy & visual layout and product ui screenshot / component visuals.
First-screen preview · click to zoom
First-screen pitch & conversion flow
“Support chat that lives in your Discord Server”
Split Copy & Visual hero structure paired with start free / sign up CTA and stacked avatars & testimonials.
Conversion path: Split Copy & Visual + Product UI Screenshot / Component → Start Free / Sign Up · Trust bar: Stacked Avatars & Testimonials
- Category Positioning Anchor
- Large Hero Product Shot
- Floating Multi-Cards
Palette · click to copy
- Typography
- 8.0
- Color & Contrast
- 8.0
- Layout & Spacing
- 8.0
- Craft & Polish
- 8.0
- Distinctiveness
- 8.0
Structure
- Fonts
- Lilita One / Inter
- Hero layout
- Split Copy & Visual
- Primary visual
- Product UI Screenshot / Component
- Conversion CTA
- Start Free / Sign Up
- Social proof
- Stacked Avatars & Testimonials
- Navigation
- Floating Pill Nav
- Theme & density
- Light · Balanced
- Corners & depth
- Large Radius · With shadow
Preview full AI design brief (includes :root CSS variables & layout rules)Style tokens only; never copy brand names, logos, copy, or images
# Design Brief: Neo-Brutalism (with Soft & Friendly)
Bold black strokes, hard offset shadows, and high-saturation color blocks.
## Design Tokens
```css
:root {
--background: #ffea89;
--surface: #fffbeb;
--foreground: #202020;
--muted-foreground: #7f754c;
--accent: #ff48a5;
--radius: 16px;
--font-heading: "Lilita One", ui-sans-serif, system-ui, sans-serif;
--font-body: "Inter", ui-sans-serif, system-ui, sans-serif;
}
```
Color area ratio: Background #FFEA89 (~65%) · Surface #FFFBEB (~14%) · Text #202020 (~13%) · Muted Text #7F754C (~3%) · Accent #FF48A5 (~5%). Background and surface dominate the canvas; reserve the accent color for primary buttons and active states.
## Layout & Conversion Structure
- Hero layout: Split Copy & Visual
- Navigation: Floating Pill Nav
- Theme & density: Light · Balanced
- Border radius & elevation: Large Radius; use elevation shadows to separate layers
- Primary visual medium: Product UI Screenshot / Component
- Conversion CTA: Start Free / Sign Up · Trust bar uses Stacked Avatars & Testimonials
- Headline hook: Category Positioning Anchor
- Hero components: Large Hero Product Shot, Floating Multi-Cards
- Spatial layout notes: Split Copy & Visual hero structure paired with start free / sign up CTA and stacked avatars & testimonials.
- Visual summary: Neo-Brutalism (Light canvas, balanced density) featuring split copy & visual layout and product ui screenshot / component visuals.
## Avoid
- Soft blurred shadows
- Low-contrast gray-on-gray borders
- Subtle translucent glassmorphism
Implement the UI following the design tokens and layout specifications above: use only these color variables, and reserve the accent color strictly for primary actions and active states. Adopt only this visual style—never copy any reference product’s brand name, logo, copy, or imagery.
Questions & evidence
- How much does Donkey Support cost?
- Freemium: Free; Pro Monthly: $2.99/mo; Pro Yearly: $35/yr (billed annually) (annual billing available). Observed 2026-11-03. Check the source for current billing terms, usage limits and taxes.Source
- How much website traffic does Donkey Support get?
- Vaneform estimates 7.5K website visits in 2026-10. Visits can include repeat visits; this estimate measures web traffic separately from paying customers or revenue.Source
- What is Donkey Support and what platforms does it support?
- Donkey Support is catalogued under Live Chat & Messaging Inbox: Support chat that lives in your · Discord Server. Supported platforms: API.
- What is Donkey Support's publicly disclosed revenue?
- TrustMRR records verified MRR of $18.27 observed on 2026-07-30.Source
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