Products

FreeScout

Uses AI

Best Open Source Helpdesk & Shared Mailbox

freescout.net Source★ 4,661AGPL-3.0Customer Service & Success / Helpdesk & Ticketing

AI Benchmark
Desktop
Mobile
Monthly visits
47.7K
Up21.4%MoMSep 2026
Public revenue
Undisclosed
No public revenue evidence yet
Entry price
Free
No monthly subscription pricing
Creators
freescout-help-desk
GitHub @freescout-help-desk
Launched
Unknown
No public launch record

Traffic

Last 12 months
Monthly visitsData through Sep 2026 · Oct 2026 pending
Events6 changes · 1 marketing move

Marketing moves

Launches, search & content, referrals, promotions
X accounts@wpexpertca

  • Launched on DevHuntLaunch

    FreeScout — Free self-hosted help desk and shared mailbox

    Oct 7 · 38d agoLaunch page

    At the time: 47.7K visits/mo6 concurrent moves

Third-party reviews & case dossiers

Acquisition breakdowns, engineer reviews & open-source metrics
selfh.st★ 4,661 Stars · 747 ForksAGPL-3.0PHP
2018-06-22Source
Replaces / alternatives to:
Jira

Lightweight help desk and shared inbox

Open Source & Self-Hosting

GitHub · MCP / Skill
freescout-help-desk/freescoutSelf-hostable
Last commit 2026-11-07
GitHub Stars
★ 4,661
Forks
747
License
AGPL-3.0
Primary language
PHP
Open-source alternative to:JiraBrowse peer open-source projects →

Traffic sources

Sep 2026

Traffic breakdown

Channels

  • Organic Search47%
  • Direct32%
  • Referrals16%
  • Other4%

Countries

  • United States22%
  • India12%
  • Indonesia7%
  • Spain6%
  • Poland5%

Search

Domain authority —Domain registered 2018-09-28

KeywordMonthly volume
freescout6,750
helpdesk system910
open hosted crm?340
freescount340
open source php help desk software with whatsapp integration190

Traffic data: Vaneform

Pricing

Website does not list public plan prices.

Trial: None · Observed 2026-11-09 · Source page

Pages & changes

Tracked since 2026-11-04

Key pages

Weekly snapshots

Changes

  1. Nov 1 · 13d ago

    Removed technology: Google AnalyticsFeatures

    Google Analytics→—

  2. Nov 1 · 13d ago

    Adopted technology: HSTSFeatures

    —→HSTS

  3. Nov 1 · 13d ago

    Adopted technology: HTTP/3Features

    —→HTTP/3

  4. Nov 1 · 13d ago

    Removed technology: NginxFeatures

    Nginx→—

  5. Nov 1 · 13d ago

    Adopted technology: Simple AnalyticsFeatures

    —→Simple Analytics

  6. Nov 1 · 13d ago

    Removed technology: UbuntuFeatures

    Ubuntu→—

Questions & evidence

How much website traffic does FreeScout get?
Vaneform estimates 47.7K website visits in 2026-09. Visits can include repeat visits; this estimate measures web traffic separately from paying customers or revenue.Source
What is FreeScout and what platforms does it support?
FreeScout is catalogued under Helpdesk & Ticketing: Best Open Source Helpdesk & Shared Mailbox. Supported platforms: API.
Is FreeScout open source?
FreeScout has a public repository (https://github.com/freescout-help-desk/freescout) under the AGPL-3.0 license, recording 4,661 GitHub stars, and supporting self-hosted deployment.Source

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