Products

Helpshift

Uses AICategory Giant

The AI-Native Player Engagement Platform for Games

helpshift.com Customer Service & Success / Helpdesk & Ticketing

AI Benchmark
Desktop
Mobile
Monthly visits
5.2M
Down12.1%MoMSep 2026
Public revenue
Undisclosed
No public revenue evidence yet
Entry price
Unknown
No monthly subscription pricing
Creators
Baishampayan Ghose
@ghoseb· 3,307 followers
Launched
14y ago
2012-08-17 · Est.

Traffic

Monthly visitsData through Sep 2026 · Oct 2026 pending
Events20 changes

Marketing moves

Launches, search & content, referrals, promotions
  • Helpshift launched on Product HuntLaunch

    Easily engage, support, & retain mobile users with our SDK

    Nov 5, 2014 · 12y agoSource

  • Helpshift launched on Product HuntLaunch

    All-in-one mobile in-app CRM to increase retention.

    May 9, 2014 · 12y agoSource

  • Helpshift launched on Show HN (3 pts)Launch

    Helpshift,The embedded support desk for native apps

    Nov 23, 2012 · 13y agoSource

  • Helpshift launched on BetaListLaunch

    Helpshift – Your direct in-app channel to your customers — Your direct in-app channel to your customers

    Aug 17, 2012 · 14y agoSource

MCP Server & Agent Ecosystem

GitHub · MCP / Skill

Agent, MCP & Developer Integration

CLI / SDKAPI
Ecosystem & integrations:
Discord
Browse developer & CLI tools →

Traffic sources

Sep 2026

Traffic breakdown

Channels

  • Direct55%
  • Organic Search26%
  • Referrals9%
  • Social7%
  • Other3%

Countries

  • United States22%
  • Germany11%
  • Russia7%
  • Japan4%
  • Canada4%

Search

Domain authority 83Domain registered 2011-11-10

KeywordMonthly volume
pokemon go235.9K
pokemon trainer central51.9K
pokemon go codes22.7K
pokemon go raids10.1K
growtopia support1,440

Traffic data: Vaneform

Pricing

Pricing page does not list plan prices.

Trial: None · Observed 2026-11-05 · Pricing page

Pages & changes

Tracked since 2014-05-09

Key pages

Weekly snapshots

Official blog & changelog

Recent articles & product updates

Changes

  1. Nov 1 · 13d ago

    Homepage headline (H1) changed to “The AI-Native Player Engagement Platform for Games”Positioning

    Elevating Customer Experience Through AI + Human Collaboration→The AI-Native Player Engagement Platform for Games

  2. Nov 1 · 13d ago

    Adopted technology: Amazon SESFeatures

    —→Amazon SES

  3. Nov 1 · 13d ago

    Adopted technology: Apple iCloud MailFeatures

    —→Apple iCloud Mail

  4. Nov 1 · 13d ago

    Adopted technology: Atlassian StatuspageFeatures

    —→Atlassian Statuspage

  5. Nov 1 · 13d ago

    Adopted technology: GSAPFeatures

    —→GSAP

  6. Nov 1 · 13d ago

    Adopted technology: Google Font APIFeatures

    —→Google Font API

Design

First-screen visual analysis & :root CSS

Enterprise Clean (Dark canvas, balanced density) featuring split copy & visual layout and illustration / character art visuals.

First-screen preview · click to zoom

First-screen pitch & conversion flow

“The AI-Native Player Engagement Platform for Games”

Split Copy & Visual hero structure paired with book demo / contact sales CTA and user count, rating, or key metrics.

Conversion path: Split Copy & Visual + Illustration / Character Art → Book Demo / Contact Sales · Trust bar: User Count, Rating, or Key Metrics

Palette · click to copy

5-D design score7.9 / 10
Typography
8.0
Color & Contrast
8.0
Layout & Spacing
8.0
Craft & Polish
8.0
Distinctiveness
7.0

Structure

Fonts
Matter
Primary visual
Illustration / Character Art
Social proof
User Count, Rating, or Key Metrics
Navigation
Full-Width Top Bar
Theme & density
Dark · Balanced
Corners & depth
Small Radius · Hairline borders
Preview full AI design brief (includes :root CSS variables & layout rules)Style tokens only; never copy brand names, logos, copy, or images
# Design Brief: Enterprise Clean (with Editorial)

Trustworthy blue-anchored palette, structured grids, and prominent customer logo walls.

## Design Tokens

```css
:root {
  --background: #102b34;
  --surface: #42534f;
  --foreground: #ffffff;
  --muted-foreground: #c8d1cf;
  --accent: #002aff;
  --radius: 4px;
  --font-heading: "Matter", ui-sans-serif, system-ui, sans-serif;
  --font-body: "Matter", ui-sans-serif, system-ui, sans-serif;
}
```

Color area ratio: Background #102B34 (~69%) · Surface #42534F (~16%) · Text #FFFFFF (~9%) · Muted Text #C8D1CF (~3%) · Accent #002AFF (~3%). Background and surface dominate the canvas; reserve the accent color for primary buttons and active states.

## Layout & Conversion Structure

- Hero layout: Split Copy & Visual
- Navigation: Full-Width Top Bar
- Theme & density: Dark · Balanced
- Border radius & elevation: Small Radius; no drop shadows—separate layers with hairline borders and whitespace
- Primary visual medium: Illustration / Character Art
- Conversion CTA: Book Demo / Contact Sales · Trust bar uses User Count, Rating, or Key Metrics
- Headline hook: Category Positioning Anchor
- Hero components: Custom Illustration, Metrics Strip
- Spatial layout notes: Split Copy & Visual hero structure paired with book demo / contact sales CTA and user count, rating, or key metrics.
- Visual summary: Enterprise Clean (Dark canvas, balanced density) featuring split copy & visual layout and illustration / character art visuals.

## Avoid

- Experimental navigation patterns
- Low-legibility decorative fonts
- Visual novelty that obscures the value proposition

Implement the UI following the design tokens and layout specifications above: use only these color variables, and reserve the accent color strictly for primary actions and active states. Adopt only this visual style—never copy any reference product’s brand name, logo, copy, or imagery.

Questions & evidence

How much website traffic does Helpshift get?
Vaneform estimates 5.2M website visits in 2026-09. Visits can include repeat visits; this estimate measures web traffic separately from paying customers or revenue.Source
What is Helpshift and what platforms does it support?
Helpshift is catalogued under Helpdesk & Ticketing: The AI-Native Player Engagement Platform for Games. Supported platforms: CLI / SDK, API.

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Customer Service & Success / Helpdesk & Ticketing

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