Helpshift
Uses AICategory GiantThe AI-Native Player Engagement Platform for Games
helpshift.com Customer Service & Success / Helpdesk & Ticketing
- Monthly visits
- 5.2M
- Down12.1%MoMSep 2026
- Public revenue
- Undisclosed
- No public revenue evidence yet
- Entry price
- Unknown
- No monthly subscription pricing
- Launched
- 14y ago
- 2012-08-17 · Est.
Traffic
Marketing moves
Launches, search & content, referrals, promotions- “What cannot be mended must be transcended.” – Ursula K. Le Guin
@ghoseb · 2026-10-26 · 0 likes · 0 reposts · 134 views
Helpshift launched on Product HuntLaunch
Easily engage, support, & retain mobile users with our SDK
Nov 5, 2014 · 12y agoSource
Helpshift launched on Product HuntLaunch
All-in-one mobile in-app CRM to increase retention.
May 9, 2014 · 12y agoSource
Helpshift launched on Show HN (3 pts)Launch
Helpshift,The embedded support desk for native apps
Nov 23, 2012 · 13y agoSource
Helpshift launched on BetaListLaunch
Helpshift – Your direct in-app channel to your customers — Your direct in-app channel to your customers
Aug 17, 2012 · 14y agoSource
MCP Server & Agent Ecosystem
- Ecosystem & integrations:
- Discord
- Exposed tool capabilities:
- In-game supportVIP engagementSafer communitiesSupportAgentic ResolutionBuilt-in Guardrails
Traffic sources
Traffic breakdown
Channels
- Direct55%
- Organic Search26%
- Referrals9%
- Social7%
- Other3%
Countries
- United States22%
- Germany11%
- Russia7%
- Japan4%
- Canada4%
Search
Domain authority 83Domain registered 2011-11-10
| Keyword | Monthly volume |
|---|---|
| pokemon go | 235.9K |
| pokemon trainer central | 51.9K |
| pokemon go codes | 22.7K |
| pokemon go raids | 10.1K |
| growtopia support | 1,440 |
Traffic data: Vaneform
Pricing
Pricing page does not list plan prices.
Trial: None · Observed 2026-11-05 · Pricing page
Pages & changes
Key pages
Weekly snapshots- Homewww.helpshift.com/
- Pricingwww.helpshift.com/pricing/ Snapshot 2026-11-05
- Featureswww.helpshift.com/platform/tech/ Snapshot 2026-11-05
Official blog & changelog
Recent articles & product updatesMaximizing Support Efficiency: The ROI Of Helpshift’s AI Agent Copilot
Download The State of AI in Gaming Support Report Key takeaways - AI Agent Copilot delivers a 4x ROI on investment, with every $1 spent generating $4 in efficiency savings through faster ticket resolution and reduced agent workload. - Exter
Brand Reputation Management for Game Studios: How to Protect Player Trust
Brand reputation management for game studios is the practice of monitoring and protecting how players and the community see the studio and its games. A game’s reputation forms in player conversations across store reviews, Discord, soc
Age Assurance vs Age Verification: What Game Studios Need to Know
Age assurance is the umbrella term for any method that determines or estimates a player’s age. Age verification is one of those methods, and it confirms age with proof such as an official document.* Studios face growing pressure from
Engagement Metrics for Games: 10 Player KPIs Studios Should Track in 2026
Engagement metrics are quantitative measures of how players interact with a game and with the studio. They show whether players return and how well the studio resolves the moments that frustrate them. This guide covers ten KPIs in three gro
Changes
Design
Enterprise Clean (Dark canvas, balanced density) featuring split copy & visual layout and illustration / character art visuals.
First-screen preview · click to zoom
First-screen pitch & conversion flow
“The AI-Native Player Engagement Platform for Games”
Split Copy & Visual hero structure paired with book demo / contact sales CTA and user count, rating, or key metrics.
Conversion path: Split Copy & Visual + Illustration / Character Art → Book Demo / Contact Sales · Trust bar: User Count, Rating, or Key Metrics
- Category Positioning Anchor
- Custom Illustration
- Metrics Strip
Palette · click to copy
- Typography
- 8.0
- Color & Contrast
- 8.0
- Layout & Spacing
- 8.0
- Craft & Polish
- 8.0
- Distinctiveness
- 7.0
Structure
- Fonts
- Matter
- Hero layout
- Split Copy & Visual
- Primary visual
- Illustration / Character Art
- Conversion CTA
- Book Demo / Contact Sales
- Social proof
- User Count, Rating, or Key Metrics
- Navigation
- Full-Width Top Bar
- Theme & density
- Dark · Balanced
- Corners & depth
- Small Radius · Hairline borders
Preview full AI design brief (includes :root CSS variables & layout rules)Style tokens only; never copy brand names, logos, copy, or images
# Design Brief: Enterprise Clean (with Editorial)
Trustworthy blue-anchored palette, structured grids, and prominent customer logo walls.
## Design Tokens
```css
:root {
--background: #102b34;
--surface: #42534f;
--foreground: #ffffff;
--muted-foreground: #c8d1cf;
--accent: #002aff;
--radius: 4px;
--font-heading: "Matter", ui-sans-serif, system-ui, sans-serif;
--font-body: "Matter", ui-sans-serif, system-ui, sans-serif;
}
```
Color area ratio: Background #102B34 (~69%) · Surface #42534F (~16%) · Text #FFFFFF (~9%) · Muted Text #C8D1CF (~3%) · Accent #002AFF (~3%). Background and surface dominate the canvas; reserve the accent color for primary buttons and active states.
## Layout & Conversion Structure
- Hero layout: Split Copy & Visual
- Navigation: Full-Width Top Bar
- Theme & density: Dark · Balanced
- Border radius & elevation: Small Radius; no drop shadows—separate layers with hairline borders and whitespace
- Primary visual medium: Illustration / Character Art
- Conversion CTA: Book Demo / Contact Sales · Trust bar uses User Count, Rating, or Key Metrics
- Headline hook: Category Positioning Anchor
- Hero components: Custom Illustration, Metrics Strip
- Spatial layout notes: Split Copy & Visual hero structure paired with book demo / contact sales CTA and user count, rating, or key metrics.
- Visual summary: Enterprise Clean (Dark canvas, balanced density) featuring split copy & visual layout and illustration / character art visuals.
## Avoid
- Experimental navigation patterns
- Low-legibility decorative fonts
- Visual novelty that obscures the value proposition
Implement the UI following the design tokens and layout specifications above: use only these color variables, and reserve the accent color strictly for primary actions and active states. Adopt only this visual style—never copy any reference product’s brand name, logo, copy, or imagery.
Questions & evidence
- How much website traffic does Helpshift get?
- Vaneform estimates 5.2M website visits in 2026-09. Visits can include repeat visits; this estimate measures web traffic separately from paying customers or revenue.Source
- What is Helpshift and what platforms does it support?
- Helpshift is catalogued under Helpdesk & Ticketing: The AI-Native Player Engagement Platform for Games. Supported platforms: CLI / SDK, API.
Related products in this category
These products share a catalog category. Compare customer tasks, features and deployment requirements before treating them as alternatives.
| Product | Entry price | Visits | Revenue |
|---|---|---|---|
| ZendeskGiantAI-powered customer service platform | $19/mo | 61M | Undisclosed |
| FreshdeskGiantFrom your first AI agent to AI across customer service. We'll get you there. | $15/mo | 13.9M | Undisclosed |
| IntercomA complete system for AI and human customer service | $19/mo | 4.4M | Undisclosed |
| EmbodyFat Loss made simple, powered by GLP-1 Science + Care | $49/mo | 2.3M | Undisclosed |
| FrontAll your teams. All your AI agents. One place to run customer work, together. | $25/mo | 2M | Undisclosed |
| ClonrMirror any public MEGA link to a fast, unthrottled direct download. No account, no app, no transfer quota. Preview files in your browser. | — | 1.8M | Undisclosed |