Products

incident.io

Uses AI

With great product, comes great reliability

incident.io Security & Privacy / Security Operations & Threat Detection

AI Benchmark
Desktop
Mobile
Monthly visits
428.4K
Up3.8%MoMSep 2026
Public revenue
Undisclosed
No public revenue evidence yet
Entry price
$19/mo
Lower than 56% of peersNiche median $20.75/mo
Creators
Pete Hamilton
@peterejhamilton· 2,130 followersCo-created with Stephen Whitworth
Launched
4y ago
2022-10-26 · Est.

Traffic

Monthly visitsData through Sep 2026
Events11 changes

Marketing moves

Launches, search & content, referrals, promotions
  • Launched on Product HuntLaunch

    End-to-end incident management, right from within Slack

    Oct 26, 2022 · 4y agoLaunch page

Traffic sources

Sep 2026

Traffic breakdown

Channels

  • Direct75%
  • AI Assistants6%
  • Referrals6%
  • Organic Search5%
  • Other8%

Countries

  • United States32%
  • United Kingdom19%
  • Germany8%
  • India7%
  • Brazil5%

Search

Domain authority —Domain registered 2018-03-24

KeywordMonthly volume
google meets1M
incident33.2K
pagerduty31.2K
incident io3,170
incident.io910

Traffic data: Vaneform

Pricing

Basic
Unknown
Slack or Microsoft Teams native incident response · Single team on-call · Status page · Essential incident automation
Team
$19/mo
Billed annually $15/mo-21%
Slack & Teams native incident response · Multi-team on-call and alerting · Workflows
Pro
$25/mo
Advanced insights & custom dashboards · Customizable post-incident process & postmortems · Private incidents and policies
Enterprise
Contact sales
Dedicated customer success manager · Advanced access control & multiple environments · Enterprise security & compliance · 99.99% uptime SLA
On-call
$20/mo
Alerts routing, grouping & insights · Flexible schedules, with shadow rotations and holiday calendars · Cover requests and overrides

Trial: None · 3 paid tiers ($19–$25) · Up to 21% off annually · Enterprise custom tier · Observed 2026-11-03 · Pricing page

Entry price $19/mo, Lower than 56% of peers; “Security Operations & Threat Detection” median is $20.75/mo.View pricing benchmark

Pages & changes

Tracked since 2022-10-26

Key pages

Weekly snapshots

Changes

  1. Nov 1 · 13d ago

    Homepage headline (H1) changed to “With great product, comes great reliability”Positioning

    Move fast when you break things→With great product, comes great reliability

  2. Nov 1 · 13d ago

    Removed technology: Facebook PixelFeatures

    Facebook Pixel→—

  3. Nov 1 · 13d ago

    Adopted technology: HubSpotFeatures

    —→HubSpot

  4. Nov 1 · 13d ago

    Adopted technology: LeadfeederFeatures

    —→Leadfeeder

  5. Nov 1 · 13d ago

    Removed technology: LodashFeatures

    Lodash→—

  6. Nov 1 · 13d ago

    Adopted technology: LottieFilesFeatures

    —→LottieFiles

Design

First-screen visual analysis & :root CSS

Editorial (Light canvas, airy density) featuring headline over large product shot layout and product ui screenshot / component visuals.

First-screen preview · click to zoom

First-screen pitch & conversion flow

“With great product, comes great reliability”

Headline Over Large Product Shot hero structure paired with book demo / contact sales CTA and no explicit trust bar.

Conversion path: Headline Over Large Product Shot + Product UI Screenshot / Component → Book Demo / Contact Sales

Palette · click to copy

5-D design score7.7 / 10
Typography
8.0
Color & Contrast
7.0
Layout & Spacing
8.0
Craft & Polish
8.0
Distinctiveness
7.0

Structure

Fonts
Source Serif 4 / Inter
Primary visual
Product UI Screenshot / Component
Social proof
No Explicit Trust Bar
Navigation
Full-Width Top Bar
Theme & density
Light · Airy
Corners & depth
Pill · Hairline borders
Preview full AI design brief (includes :root CSS variables & layout rules)Style tokens only; never copy brand names, logos, copy, or images
# Design Brief: Editorial (with Soft & Friendly)

Oversized serif headlines, narrow reading columns, and magazine-inspired grid layouts.

## Design Tokens

```css
:root {
  --background: #ffffff;
  --surface: #f6efe6;
  --foreground: #111111;
  --muted-foreground: #6b6b6b;
  --accent: #f15a24;
  --radius: 9999px;
  --font-heading: "Source Serif 4", serif;
  --font-body: "Inter", ui-sans-serif, system-ui, sans-serif;
}
```

Color area ratio: Background #FFFFFF (~58%) · Surface #F6EFE6 (~20%) · Text #111111 (~12%) · Muted Text #6B6B6B (~6%) · Accent #F15A24 (~4%). Background and surface dominate the canvas; reserve the accent color for primary buttons and active states.

## Layout & Conversion Structure

- Hero layout: Headline Over Large Product Shot
- Navigation: Full-Width Top Bar
- Theme & density: Light · Airy
- Border radius & elevation: Pill; no drop shadows—separate layers with hairline borders and whitespace
- Primary visual medium: Product UI Screenshot / Component
- Conversion CTA: Book Demo / Contact Sales
- Headline hook: Category Positioning Anchor
- Hero components: Large Hero Product Shot
- Spatial layout notes: Headline Over Large Product Shot hero structure paired with book demo / contact sales CTA and no explicit trust bar.
- Visual summary: Editorial (Light canvas, airy density) featuring headline over large product shot layout and product ui screenshot / component visuals.

## Avoid

- Generic SaaS hero templates
- Cramped multi-column feature grids
- Neon cyber accents

Implement the UI following the design tokens and layout specifications above: use only these color variables, and reserve the accent color strictly for primary actions and active states. Adopt only this visual style—never copy any reference product’s brand name, logo, copy, or imagery.

Questions & evidence

How much does incident.io cost?
Basic: Unknown; Team: $19/mo (annual billing available); Pro: $25/mo; Enterprise: Contact sales; On-call: $20/mo. Observed 2026-11-03. Check the source for current billing terms, usage limits and taxes.Source
How much website traffic does incident.io get?
Vaneform estimates 428.4K website visits in 2026-09. Visits can include repeat visits; this estimate does not measure paying customers or revenue.Source

Related products in this category

Security & Privacy / Security Operations & Threat Detection

These products share a catalog category. Compare customer tasks, features and deployment requirements before treating them as alternatives.