Products

osTicket

Get The World’s Most Popular Customer Support Software

osticket.com Source★ 4,004GPL-2.0Customer Service & Success / Helpdesk & Ticketing

AI Benchmark
Desktop
Mobile
Monthly visits
117.7K
Down4.0%MoMSep 2026
Public revenue
Undisclosed
No public revenue evidence yet
Entry price
Free
No monthly subscription pricing
Creators
osTicket
@osticket· 3,960 followers
Launched
Unknown
No public launch record

Traffic

Last 12 months
Monthly visitsData through Sep 2026 · Oct 2026 pending

Marketing moves

Launches, search & content, referrals, promotions
X accounts@osticket

No launch, search, referral, or promotion moves recorded for this product yet.

Third-party reviews & case dossiers

Acquisition breakdowns, engineer reviews & open-source metrics
selfh.st★ 4,004 Stars · 1,853 ForksGPL-2.0PHP
2013-08-12Source
Replaces / alternatives to:
Jira

Open source support ticket system

Open Source & Self-Hosting

GitHub · MCP / Skill
osTicket/osTicketSelf-hostable
Last commit 2026-06-17
GitHub Stars
★ 4,004
Forks
1,853
License
GPL-2.0
Primary language
PHP
Open-source alternative to:JiraBrowse peer open-source projects →

Traffic sources

Sep 2026

Traffic breakdown

Channels

  • Organic Search59%
  • Direct29%
  • Referrals6%
  • AI Assistants5%
  • Other1%

Countries

  • United States14%
  • Philippines9%
  • Germany6%
  • India5%
  • Brazil4%

Search

Domain authority —Domain registered 2003-06-22

KeywordMonthly volume
osticket8,080
osticket 2.01,020
osticket download900
osticket 2.0 release date570
osticket api documentation370

Traffic data: Vaneform

Pricing

Website does not list public plan prices.

Trial: None · Observed 2026-11-09 · Source page

Pages & changes

Tracked since 2026-11-04

Key pages

Weekly snapshots

Changes

No pricing, plan, or positioning changes detected since tracking started.

Questions & evidence

How much website traffic does osTicket get?
Vaneform estimates 117.7K website visits in 2026-09. Visits can include repeat visits; this estimate measures web traffic separately from paying customers or revenue.Source
What is osTicket and what platforms does it support?
osTicket is catalogued under Helpdesk & Ticketing: Get The World’s Most Popular Customer Support Software. Supported platforms: API.
Is osTicket open source?
osTicket has a public repository (https://github.com/osTicket/osTicket) under the GPL-2.0 license, recording 4,004 GitHub stars, and supporting self-hosted deployment.Source

Related products in this category

Customer Service & Success / Helpdesk & Ticketing

These products share a catalog category. Compare customer tasks, features and deployment requirements before treating them as alternatives.