Level up live chat with Messaging
smooch.io Customer Service & Success / Live Chat & Messaging Inbox
- Monthly visits
- 68.3K
- Down9.9%MoMOct 2026
- Public revenue
- Undisclosed
- No public revenue evidence yet
- Entry price
- $19/mo
- Lower than 58% of peersNiche median $23.2/mo
- Creators
- Unlinked
- No verified creators
- Launched
- 10y ago
- 2016-01-03 · Est.
Traffic
Marketing moves
Launches, search & content, referrals, promotions- AI is changing more than how service gets delivered. It’s changing how service organizations are built, managed, and measured. #CXTrends 2027 is coming soon.
@zendesk · 2026-11-12 · 2 likes · 2 reposts · 380 views
Launched on Product HuntLaunch
Mobile and web messaging API & SDKs for apps and businesses.
Jan 3, 2016 · 10y agoLaunch page
MCP Server & Agent Ecosystem
Traffic sources
Traffic breakdown
Channels
- Direct40%
- Social33%
- Organic Search12%
- Referrals12%
- Other2%
Countries
- Brazil84%
- Taiwan4%
- Poland4%
- Türkiye3%
- Netherlands2%
Search
Domain authority —Domain registered 2015-06-24
| Keyword | Monthly volume |
|---|---|
| line@ | 29.1K |
| sunshine conversation button ui | 270 |
| zendesk web widget smooch | 180 |
| sunshine conversations | 90 |
| sunshine conversation 메시징 위젯의 캐러셀 개수 제한 | 90 |
Traffic data: Vaneform
Pricing
Trial: 14-day free trial. No credit card required. · 3 paid tiers ($19–$115) · Enterprise custom tier · Observed 2026-11-03 · Pricing page
Entry price $19/mo, Lower than 58% of peers; “Live Chat & Messaging Inbox” median is $23.2/mo.View pricing benchmark
Pages & changes
Key pages
Weekly snapshotsChanges
No pricing, plan, or positioning changes detected since tracking started.
Design
Minimal Monochrome (Light canvas, airy density) featuring split copy & visual layout and photography / live video visuals.
First-screen preview · click to zoom
First-screen pitch & conversion flow
“Level up live chat with Messaging”
Split Copy & Visual hero structure paired with email capture / waitlist CTA and no explicit trust bar.
Conversion path: Split Copy & Visual + Photography / Live Video → Email Capture / Waitlist
- Outcome & Speed Promise
- Floating Multi-Cards
Palette · click to copy
- Typography
- 8.0
- Color & Contrast
- 8.0
- Layout & Spacing
- 8.0
- Craft & Polish
- 8.0
- Distinctiveness
- 6.0
Structure
- Fonts
- Arial
- Hero layout
- Split Copy & Visual
- Primary visual
- Photography / Live Video
- Conversion CTA
- Email Capture / Waitlist
- Social proof
- No Explicit Trust Bar
- Navigation
- Full-Width Top Bar
- Theme & density
- Light · Airy
- Corners & depth
- Medium Radius · With shadow
Preview full AI design brief (includes :root CSS variables & layout rules)Style tokens only; never copy brand names, logos, copy, or images
# Design Brief: Minimal Monochrome (with Enterprise Clean)
Monochrome palette with a single accent color, hairline dividers, and generous whitespace.
## Design Tokens
```css
:root {
--background: #ffffff;
--surface: #f3f3f3;
--foreground: #11120e;
--muted-foreground: #646461;
--accent: #d0f577;
--radius: 8px;
--font-heading: "Arial", ui-sans-serif, system-ui, sans-serif;
--font-body: "Arial", ui-sans-serif, system-ui, sans-serif;
}
```
Color area ratio: Background #FFFFFF (~82%) · Surface #F3F3F3 (~5%) · Text #11120E (~6%) · Muted Text #646461 (~2%) · Accent #D0F577 (~5%). Background and surface dominate the canvas; reserve the accent color for primary buttons and active states.
## Layout & Conversion Structure
- Hero layout: Split Copy & Visual
- Navigation: Full-Width Top Bar
- Theme & density: Light · Airy
- Border radius & elevation: Medium Radius; use elevation shadows to separate layers
- Primary visual medium: Photography / Live Video
- Conversion CTA: Email Capture / Waitlist
- Headline hook: Outcome & Speed Promise
- Hero components: Floating Multi-Cards
- Spatial layout notes: Split Copy & Visual hero structure paired with email capture / waitlist CTA and no explicit trust bar.
- Visual summary: Minimal Monochrome (Light canvas, airy density) featuring split copy & visual layout and photography / live video visuals.
## Avoid
- Multi-stop neon gradients
- Heavy drop shadows
- More than one competing accent color
Implement the UI following the design tokens and layout specifications above: use only these color variables, and reserve the accent color strictly for primary actions and active states. Adopt only this visual style—never copy any reference product’s brand name, logo, copy, or imagery.
Questions & evidence
- How much does Smooch cost?
- Support Team: $19/mo (billed annually); Suite Team: $55/mo (billed annually); Suite Professional: $115/mo (billed annually); Suite Enterprise + Copilot: Contact sales. Observed 2026-11-03. Check the source for current billing terms, usage limits and taxes.Source
- How much website traffic does Smooch get?
- Vaneform estimates 68.3K website visits in 2026-10. Visits can include repeat visits; this estimate measures web traffic separately from paying customers or revenue.Source
- What is Smooch and what platforms does it support?
- Smooch is catalogued under Live Chat & Messaging Inbox: Level up live chat with Messaging. Supported platforms: API.
Related products in this category
These products share a catalog category. Compare customer tasks, features and deployment requirements before treating them as alternatives.
| Product | Entry price | Visits | Revenue |
|---|---|---|---|
| Tawk.toGiantHow millions of companies delight billions of customers. | $29/mo | 5.7M | Undisclosed |
| Channel TalkMatureChat with Channel Talk. Work with Channel Works. | — | 3.5M | Undisclosed |
| SaleSmartlyMature企业出海的全渠道私域沟通工具 | $11.92/mo | 2.2M | Undisclosed |
| Respond.ioMatureCustomers ask on chat. Call for details. Confirm by email. Can you keep up? | $79/mo | 1.6M | Undisclosed |
| ChaportMatureA better way to talk to your customers | — | 1.5M | Undisclosed |
| CrispMatureAugment your customer experience. AI made to support your team & customers. | $45/mo | 1.4M | Undisclosed |