Products

SupportGenix

Uses AI

AI-Powered Customer Support Ticketing & Knowledge Base for WordPress

supportgenix.com Customer Service & Success / Helpdesk & Ticketing

AI Benchmark
Desktop
Mobile
Monthly visits
<5K
Sep 2026
MRR
$500Claimed
Disclosed 2026-09-29Indie Hackers
Entry price
$8.25/mo
Lower than 91% of peersNiche median $23/mo
Creators
Aslam Hasib
No social account linked+1 more creators
Launched
5y ago
2021-11-07 · Est.

Traffic & revenue

Monthly visitsData through Sep 2026 · Oct 2026 pending
MRRSelf-reported, unverified · Indie Hackers
  • Sep 2026$500Self-reported MRR · unverified
Events1 revenue disclosure · 11 changes

Revenue evidence

Publicly disclosed & verified revenue figures, sorted by date

Marketing moves

Launches, search & content, referrals, promotions
  • New product launchLaunch

    Nov 7, 2021 · 5y agoWebsite

Traffic sources

Sep 2026

Traffic breakdown

Channels

  • Direct40%
  • Organic Search32%
  • Referrals10%
  • Social6%
  • Other11%

Countries

  • United States36%
  • India20%
  • Türkiye17%
  • Egypt9%
  • Nigeria9%

Search

Domain authority 66Domain registered 2021-11-07

KeywordMonthly volume
elevenlabs api key13.8K
sorry for the inconvenience5,830
thank you for your patience4,150
cant find my api key elven labs420
suuport ginix10

Traffic data: Vaneform

Pricing

Half-Year Haven
$59 USD / Half Year
5 Websites
Developer
$99/yr (billed annually)
5 Websites
Agency
$149/yr (billed annually)
100 Websites
Personal
$149/once
1 Website
Developer
$299/once
5 Websites
Agency
$399/once
100 Websites

Trial: $1 for 30 days, then $99/yearly · 5 paid tiers ($99–$399) · Observed 2026-11-05 · Pricing page

Entry price $8.25/mo, Lower than 91% of peers; “Helpdesk & Ticketing” median is $23/mo.View pricing benchmark

Pages & changes

Tracked since 2026-08-08

Key pages

Weekly snapshots

Changes

  1. Nov 1 · 13d ago

    Removed technology: BlocksyFeatures

    Blocksy→—

  2. Nov 1 · 13d ago

    Removed technology: Blocksy CompanionFeatures

    Blocksy Companion→—

  3. Nov 1 · 13d ago

    Adopted technology: Cloudflare Browser InsightsFeatures

    —→Cloudflare Browser Insights

  4. Nov 1 · 13d ago

    Removed technology: Facebook PixelFeatures

    Facebook Pixel→—

  5. Nov 1 · 13d ago

    Adopted technology: Fluent FormsFeatures

    —→Fluent Forms

  6. Nov 1 · 13d ago

    Removed technology: LightboxFeatures

    Lightbox→—

Design

First-screen visual analysis & :root CSS

Soft & Friendly (Light canvas, balanced density) featuring split copy & visual layout and product ui screenshot / component visuals.

First-screen preview · click to zoom

First-screen pitch & conversion flow

“AI-Powered Customer Support Ticketing & Knowledge Base for WordPress”

Split Copy & Visual hero structure paired with direct checkout / view pricing CTA and stacked avatars & testimonials.

Conversion path: Split Copy & Visual + Product UI Screenshot / Component → Direct Checkout / View Pricing · Trust bar: Stacked Avatars & Testimonials

Palette · click to copy

5-D design score7.3 / 10
Typography
8.0
Color & Contrast
7.0
Layout & Spacing
8.0
Craft & Polish
7.0
Distinctiveness
6.0

Structure

Fonts
Poppins
Primary visual
Product UI Screenshot / Component
Social proof
Stacked Avatars & Testimonials
Navigation
Full-Width Top Bar
Theme & density
Light · Balanced
Corners & depth
Small Radius · Hairline borders
Preview full AI design brief (includes :root CSS variables & layout rules)Style tokens only; never copy brand names, logos, copy, or images
# Design Brief: Soft & Friendly (with Enterprise Clean)

Warm low-saturation pastels, generous rounded corners, and approachable illustrations.

## Design Tokens

```css
:root {
  --background: #ffffff;
  --surface: #f1faf4;
  --foreground: #061331;
  --muted-foreground: #555b5c;
  --accent: #39b54a;
  --radius: 4px;
  --font-heading: "Poppins", ui-sans-serif, system-ui, sans-serif;
  --font-body: "Poppins", ui-sans-serif, system-ui, sans-serif;
}
```

Color area ratio: Background #FFFFFF (~80%) · Surface #F1FAF4 (~7%) · Text #061331 (~6%) · Muted Text #555B5C (~4%) · Accent #39B54A (~3%). Background and surface dominate the canvas; reserve the accent color for primary buttons and active states.

## Layout & Conversion Structure

- Hero layout: Split Copy & Visual
- Navigation: Full-Width Top Bar
- Theme & density: Light · Balanced
- Border radius & elevation: Small Radius; no drop shadows—separate layers with hairline borders and whitespace
- Primary visual medium: Product UI Screenshot / Component
- Conversion CTA: Direct Checkout / View Pricing · Trust bar uses Stacked Avatars & Testimonials
- Headline hook: Category Positioning Anchor
- Hero components: Large Hero Product Shot, Metrics Strip
- Spatial layout notes: Split Copy & Visual hero structure paired with direct checkout / view pricing CTA and stacked avatars & testimonials.
- Visual summary: Soft & Friendly (Light canvas, balanced density) featuring split copy & visual layout and product ui screenshot / component visuals.

## Avoid

- Harsh pure-black backgrounds
- Sharp 0px corners
- Cold technical jargon in hero copy

Implement the UI following the design tokens and layout specifications above: use only these color variables, and reserve the accent color strictly for primary actions and active states. Adopt only this visual style—never copy any reference product’s brand name, logo, copy, or imagery.

Questions & evidence

How much does SupportGenix cost?
Half-Year Haven: $59 USD / Half Year; Developer: $99/yr (billed annually); Agency: $149/yr (billed annually); Personal: $149/once; Developer: $299/once; Agency: $399/once. Observed 2026-11-05. Check the source for current billing terms, usage limits and taxes.Source
How much website traffic does SupportGenix get?
Vaneform estimates <5K website visits in 2026-09. Visits can include repeat visits; this estimate measures web traffic separately from paying customers or revenue.Source
What is SupportGenix and what platforms does it support?
SupportGenix is catalogued under Helpdesk & Ticketing: AI-Powered Customer Support Ticketing & Knowledge Base for WordPress. Supported platforms: Web.
What is SupportGenix's publicly disclosed revenue?
Indie Hackers records a founder-reported figure of $500 /mo stated on 2026-09-29.Source

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