Products

Support Hero

Smarter Knowledge Management, Made Simple.

supporthero.io Customer Service & Success / Help Centers & Knowledge Bases

AI Benchmark
Desktop
Mobile
Monthly visits
33.8K
Down22.7%MoMSep 2026
Public revenue
Undisclosed
No public revenue evidence yet
Entry price
$49/mo
Higher than 67% of peersNiche median $25/mo
Creators
Tom Ivers
No social account linked
Launched
11y ago
2015-05-21 · Est.

Traffic

Monthly visitsData through Sep 2026

Marketing moves

Launches, search & content, referrals, promotions
  • Launched on Product HuntLaunch

    Educate your customers through self-help support

    May 17, 2018 · 8y agoLaunch page

  • Launched on Product HuntLaunch

    Self Help Support Optimization

    May 21, 2015 · 11y agoLaunch page

Traffic sources

Sep 2026

Traffic breakdown

Channels

  • Direct46%
  • Organic Search28%
  • Referrals12%
  • Social6%
  • Other9%

Countries

  • United States18%
  • Singapore15%
  • Canada9%
  • France6%
  • Brazil5%

Search

Domain authority —Domain registered 2013-07-01

KeywordMonthly volume
hero connect10.5K
how to select object in homebyme560
curved wall 2d140
home by me delete picture80
visbook på mac50

Traffic data: Vaneform

Pricing

Small Plan
$49/mo
1 admin · 1 language · Unlimited articles · Analytics - 7 days
Medium Plan
$99/mo
3 admins · 2 languages · Unlimited articles · Unlimited Analytics
Large Plan
$199/mo
8 admins · 4 languages · Unlimited articles · Advanced Unlimited Analytics
Enterprise Plan
Unknown
Unlimited admins · Unlimited languages · Unlimited articles · Advanced Unlimited Analytics
Add - On Modules
Contact sales

Trial: 14 days free trial – no credit card required · 3 paid tiers ($49–$199) · Enterprise custom tier · Observed 2026-11-04 · Pricing page

Entry price $49/mo, Higher than 67% of peers; “Help Centers & Knowledge Bases” median is $25/mo.View pricing benchmark

Pages & changes

Tracked since 2015-05-21

Key pages

Weekly snapshots

Changes

No pricing, plan, or positioning changes detected since tracking started.

Design

First-screen visual analysis & :root CSS

Enterprise Clean (Light canvas, balanced density) featuring split copy & visual layout and product ui screenshot / component visuals.

First-screen preview · click to zoom

First-screen pitch & conversion flow

“Smarter Knowledge Management, Made Simple.”

Split Copy & Visual hero structure paired with book demo / contact sales CTA and no explicit trust bar.

Conversion path: Split Copy & Visual + Product UI Screenshot / Component → Book Demo / Contact Sales

Palette · click to copy

5-D design score5.1 / 10
Typography
5.0
Color & Contrast
5.0
Layout & Spacing
6.0
Craft & Polish
5.0
Distinctiveness
4.0

Structure

Fonts
Arial
Primary visual
Product UI Screenshot / Component
Social proof
No Explicit Trust Bar
Navigation
Full-Width Top Bar
Theme & density
Light · Balanced
Corners & depth
Small Radius · Hairline borders
Preview full AI design brief (includes :root CSS variables & layout rules)Style tokens only; never copy brand names, logos, copy, or images
# Design Brief: Enterprise Clean (with Minimal Monochrome)

Trustworthy blue-anchored palette, structured grids, and prominent customer logo walls.

## Design Tokens

```css
:root {
  --background: #ffffff;
  --surface: #f4f4f4;
  --foreground: #1a1a1a;
  --muted-foreground: #6b6b6b;
  --accent: #5e9a45;
  --radius: 4px;
  --font-heading: "Arial", ui-sans-serif, system-ui, sans-serif;
  --font-body: "Arial", ui-sans-serif, system-ui, sans-serif;
}
```

Color area ratio: Background #FFFFFF (~62%) · Surface #F4F4F4 (~16%) · Text #1A1A1A (~8%) · Muted Text #6B6B6B (~5%) · Accent #5E9A45 (~9%). Background and surface dominate the canvas; reserve the accent color for primary buttons and active states.

## Layout & Conversion Structure

- Hero layout: Split Copy & Visual
- Navigation: Full-Width Top Bar
- Theme & density: Light · Balanced
- Border radius & elevation: Small Radius; no drop shadows—separate layers with hairline borders and whitespace
- Primary visual medium: Product UI Screenshot / Component
- Conversion CTA: Book Demo / Contact Sales
- Headline hook: Pain Relief & Replacement
- Hero components: Large Hero Product Shot, Video Demo
- Spatial layout notes: Split Copy & Visual hero structure paired with book demo / contact sales CTA and no explicit trust bar.
- Visual summary: Enterprise Clean (Light canvas, balanced density) featuring split copy & visual layout and product ui screenshot / component visuals.

## Avoid

- Experimental navigation patterns
- Low-legibility decorative fonts
- Visual novelty that obscures the value proposition

Implement the UI following the design tokens and layout specifications above: use only these color variables, and reserve the accent color strictly for primary actions and active states. Adopt only this visual style—never copy any reference product’s brand name, logo, copy, or imagery.

Questions & evidence

How much does Support Hero cost?
Small Plan: $49/mo; Medium Plan: $99/mo; Large Plan: $199/mo; Enterprise Plan: Unknown; Add - On Modules: Contact sales. Observed 2026-11-04. Check the source for current billing terms, usage limits and taxes.Source
How much website traffic does Support Hero get?
Vaneform estimates 33.8K website visits in 2026-09. Visits can include repeat visits; this estimate does not measure paying customers or revenue.Source

Related products in this category

Customer Service & Success / Help Centers & Knowledge Bases

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