Support Hero
Smarter Knowledge Management, Made Simple.
supporthero.io Customer Service & Success / Help Centers & Knowledge Bases
- Monthly visits
- 33.8K
- Down22.7%MoMSep 2026
- Public revenue
- Undisclosed
- No public revenue evidence yet
- Entry price
- $49/mo
- Higher than 67% of peersNiche median $25/mo
- Launched
- 11y ago
- 2015-05-21 · Est.
Traffic
Marketing moves
Launches, search & content, referrals, promotions- If your team types the same answer for the 50th time this month, that's a missing help article, not a support problem. SupportHero turns repeat questions into self-serve answers.
@supportheroapp · 2026-09-29 · 0 likes · 0 reposts · 46 views
Launched on Product HuntLaunch
Educate your customers through self-help support
May 17, 2018 · 8y agoLaunch page
Traffic sources
Traffic breakdown
Channels
- Direct46%
- Organic Search28%
- Referrals12%
- Social6%
- Other9%
Countries
- United States18%
- Singapore15%
- Canada9%
- France6%
- Brazil5%
Search
Domain authority —Domain registered 2013-07-01
| Keyword | Monthly volume |
|---|---|
| hero connect | 10.5K |
| how to select object in homebyme | 560 |
| curved wall 2d | 140 |
| home by me delete picture | 80 |
| visbook på mac | 50 |
Traffic data: Vaneform
Pricing
Trial: 14 days free trial – no credit card required · 3 paid tiers ($49–$199) · Enterprise custom tier · Observed 2026-11-04 · Pricing page
Entry price $49/mo, Higher than 67% of peers; “Help Centers & Knowledge Bases” median is $25/mo.View pricing benchmark
Pages & changes
Key pages
Weekly snapshots- Homewww.supporthero.com/
- Pricingwww.supporthero.com/pricing Snapshot 2026-11-04
- Featureswww.supporthero.com/features Snapshot 2026-11-04
Changes
No pricing, plan, or positioning changes detected since tracking started.
Design
Enterprise Clean (Light canvas, balanced density) featuring split copy & visual layout and product ui screenshot / component visuals.
First-screen preview · click to zoom
First-screen pitch & conversion flow
“Smarter Knowledge Management, Made Simple.”
Split Copy & Visual hero structure paired with book demo / contact sales CTA and no explicit trust bar.
Conversion path: Split Copy & Visual + Product UI Screenshot / Component → Book Demo / Contact Sales
- Pain Relief & Replacement
- Large Hero Product Shot
- Video Demo
Palette · click to copy
- Typography
- 5.0
- Color & Contrast
- 5.0
- Layout & Spacing
- 6.0
- Craft & Polish
- 5.0
- Distinctiveness
- 4.0
Structure
- Fonts
- Arial
- Hero layout
- Split Copy & Visual
- Primary visual
- Product UI Screenshot / Component
- Conversion CTA
- Book Demo / Contact Sales
- Social proof
- No Explicit Trust Bar
- Navigation
- Full-Width Top Bar
- Theme & density
- Light · Balanced
- Corners & depth
- Small Radius · Hairline borders
Preview full AI design brief (includes :root CSS variables & layout rules)Style tokens only; never copy brand names, logos, copy, or images
# Design Brief: Enterprise Clean (with Minimal Monochrome)
Trustworthy blue-anchored palette, structured grids, and prominent customer logo walls.
## Design Tokens
```css
:root {
--background: #ffffff;
--surface: #f4f4f4;
--foreground: #1a1a1a;
--muted-foreground: #6b6b6b;
--accent: #5e9a45;
--radius: 4px;
--font-heading: "Arial", ui-sans-serif, system-ui, sans-serif;
--font-body: "Arial", ui-sans-serif, system-ui, sans-serif;
}
```
Color area ratio: Background #FFFFFF (~62%) · Surface #F4F4F4 (~16%) · Text #1A1A1A (~8%) · Muted Text #6B6B6B (~5%) · Accent #5E9A45 (~9%). Background and surface dominate the canvas; reserve the accent color for primary buttons and active states.
## Layout & Conversion Structure
- Hero layout: Split Copy & Visual
- Navigation: Full-Width Top Bar
- Theme & density: Light · Balanced
- Border radius & elevation: Small Radius; no drop shadows—separate layers with hairline borders and whitespace
- Primary visual medium: Product UI Screenshot / Component
- Conversion CTA: Book Demo / Contact Sales
- Headline hook: Pain Relief & Replacement
- Hero components: Large Hero Product Shot, Video Demo
- Spatial layout notes: Split Copy & Visual hero structure paired with book demo / contact sales CTA and no explicit trust bar.
- Visual summary: Enterprise Clean (Light canvas, balanced density) featuring split copy & visual layout and product ui screenshot / component visuals.
## Avoid
- Experimental navigation patterns
- Low-legibility decorative fonts
- Visual novelty that obscures the value proposition
Implement the UI following the design tokens and layout specifications above: use only these color variables, and reserve the accent color strictly for primary actions and active states. Adopt only this visual style—never copy any reference product’s brand name, logo, copy, or imagery.
Questions & evidence
- How much does Support Hero cost?
- Small Plan: $49/mo; Medium Plan: $99/mo; Large Plan: $199/mo; Enterprise Plan: Unknown; Add - On Modules: Contact sales. Observed 2026-11-04. Check the source for current billing terms, usage limits and taxes.Source
- How much website traffic does Support Hero get?
- Vaneform estimates 33.8K website visits in 2026-09. Visits can include repeat visits; this estimate does not measure paying customers or revenue.Source
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