Products

UserEcho

All-in-one customer support software

userecho.com Customer Service & Success / Helpdesk & Ticketing

AI Benchmark
Desktop
Mobile
Monthly visits
191.5K
Down4.0%MoMSep 2026
MRR
$3,000Claimed
Disclosed 2026-09-29Indie Hackers
Entry price
$25/mo
Higher than 52% of peersNiche median $22.5/mo
Creators
MrStukov
No social account linkedCo-created with Vladimir Mullagaliyev
Launched
8y ago
2018-01-10 · Est.

Traffic & revenue

Monthly visitsData through Sep 2026 · Oct 2026 pending
MRRSelf-reported, unverified · Indie Hackers
  • Sep 2026$3,000Self-reported MRR · unverified
Events1 revenue disclosure · 2 changes

Revenue evidence

Publicly disclosed & verified revenue figures, sorted by date

Marketing moves

Launches, search & content, referrals, promotions
X accounts@userecho
  • Launched on Product HuntLaunch

    Software for better customer support

    Jan 10, 2018 · 8y agoLaunch page

Traffic sources

Sep 2026

Traffic breakdown

Channels

  • Organic Search47%
  • Direct35%
  • Referrals16%
  • Other2%

Countries

  • Russia26%
  • United States14%
  • Kazakhstan4%
  • Uzbekistan2%
  • Belarus2%

Search

Domain authority —Domain registered 2009-12-15

KeywordMonthly volume
pricecharting104.6K
ssyoutube96.4K
цоп хмао38K
рунетки37K
табор23K

Traffic data: Vaneform

Pricing

Universal
$25/mo
Billed annually $19/mo-24%
1 support agent · 1 forum

Trial: Try UserEcho free for 15 days! · 1 paid tier ($25) · Up to 24% off annually · Observed 2026-11-03 · Pricing page

Entry price $25/mo, Higher than 52% of peers; “Helpdesk & Ticketing” median is $22.5/mo.View pricing benchmark

Pages & changes

Tracked since 2018-01-10

Key pages

Weekly snapshots

Changes

  1. Nov 1 · 13d ago

    Homepage headline (H1) changed to “All-in-one customer support software”Positioning

    Customer support solution→All-in-one customer support software

  2. Nov 1 · 13d ago

    Homepage title changed to “UserEcho: Customer Support Software — Helpdesk, Forum, Knowledge Base & Live Chat”Positioning

    UserEcho: Customer support solution→UserEcho: Customer Support Software — Helpdesk, Forum, Knowledge Base & Live Chat

Design

First-screen visual analysis & :root CSS

Vibrant Pop (Dark canvas, balanced density) featuring split copy & visual layout and illustration / character art visuals.

First-screen preview · click to zoom

First-screen pitch & conversion flow

“All-in-one customer support software”

Split Copy & Visual hero structure paired with start free / sign up CTA and stacked avatars & testimonials.

Conversion path: Split Copy & Visual + Illustration / Character Art → Start Free / Sign Up · Trust bar: Stacked Avatars & Testimonials

Palette · click to copy

5-D design score6.9 / 10
Typography
7.0
Color & Contrast
7.0
Layout & Spacing
7.0
Craft & Polish
7.0
Distinctiveness
6.0

Structure

Fonts
Inter
Primary visual
Illustration / Character Art
Conversion CTA
Start Free / Sign Up
Social proof
Stacked Avatars & Testimonials
Navigation
Full-Width Top Bar
Theme & density
Dark · Balanced
Corners & depth
Medium Radius · Hairline borders
Preview full AI design brief (includes :root CSS variables & layout rules)Style tokens only; never copy brand names, logos, copy, or images
# Design Brief: Vibrant Pop (with Soft & Friendly)

Full-bleed high-saturation brand backdrops, oversized bold display type, and high-contrast buttons, common across creator tools and consumer apps.

## Design Tokens

```css
:root {
  --background: #1574e0;
  --surface: #f7f9fc;
  --foreground: #ffffff;
  --muted-foreground: #c9ddf8;
  --accent: #3d8bff;
  --radius: 8px;
  --font-heading: "Inter", ui-sans-serif, system-ui, sans-serif;
  --font-body: "Inter", ui-sans-serif, system-ui, sans-serif;
}
```

Color area ratio: Background #1574E0 (~62%) · Surface #F7F9FC (~16%) · Text #FFFFFF (~12%) · Muted Text #C9DDF8 (~6%) · Accent #3D8BFF (~4%). Background and surface dominate the canvas; reserve the accent color for primary buttons and active states.

## Layout & Conversion Structure

- Hero layout: Split Copy & Visual
- Navigation: Full-Width Top Bar
- Theme & density: Dark · Balanced
- Border radius & elevation: Medium Radius; no drop shadows—separate layers with hairline borders and whitespace
- Primary visual medium: Illustration / Character Art
- Conversion CTA: Start Free / Sign Up · Trust bar uses Stacked Avatars & Testimonials
- Headline hook: Category Positioning Anchor
- Hero components: Custom Illustration
- Spatial layout notes: Split Copy & Visual hero structure paired with start free / sign up CTA and stacked avatars & testimonials.
- Visual summary: Vibrant Pop (Dark canvas, balanced density) featuring split copy & visual layout and illustration / character art visuals.

## Avoid

- Muted corporate gray palettes
- Tiny low-contrast body text
- Overly formal enterprise tables

Implement the UI following the design tokens and layout specifications above: use only these color variables, and reserve the accent color strictly for primary actions and active states. Adopt only this visual style—never copy any reference product’s brand name, logo, copy, or imagery.

Questions & evidence

How much does UserEcho cost?
Universal: $25/mo (annual billing available). Observed 2026-11-03. Check the source for current billing terms, usage limits and taxes.Source
How much website traffic does UserEcho get?
Vaneform estimates 191.5K website visits in 2026-09. Visits can include repeat visits; this estimate measures web traffic separately from paying customers or revenue.Source
What is UserEcho and what platforms does it support?
UserEcho is catalogued under Helpdesk & Ticketing: All-in-one customer support software. Supported platforms: API.
What is UserEcho's publicly disclosed revenue?
Indie Hackers records a founder-reported figure of $3,000 /mo stated on 2026-09-29.Source

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