Userplane
Userplane 讓支援及工程團隊通過客戶螢幕錄製、控制台日誌和網路活動快速了解並排查客戶問題。
userplane.io 源碼 Chrome 應用商店客戶服務與成功 / 工單與幫助台
- 每月造訪次數
- <5K
- 2026 年 8 月
- 每月經常性收入（MRR）
- $178
- 上升201.7%近 30 天2026-07-30
- 入門價
- $47/月
- 高於同類 81% 的產品同類中位數 $21.49/月
- 首次發布
- 8 個月前
- 2026-03-27 · 估算
訪問與收入
近 12 個月
- 2026 年 5 月$59
行銷動作
發布、搜尋與內容、引薦、促銷在 Uneed 發布（#6）發布
Userplane — Request screen recordings with console logs, network requests and session data
7 月 27 日 · 4 個月前發布頁
當時 每月造訪次數 <5K在 Show HN 發布（2 分）發布
I built a screen recorder that captures console logs, requests and more
5 月 16 日 · 6 個月前發布頁
在 Fazier 發布（9 票 · 2 評論）發布
Userplane — Resolve support issues without the back and forth
4 月 27 日 · 7 個月前發布頁
在 Findly.tools 發布發布
Userplane helps support teams request screen recordings that automatically capture logs, network activity, and user sessions—so they can quickly understand and resolve support issues faster.
4 月 12 日 · 7 個月前發布頁
在 TrustMRR 發布發布
Userplane helps support teams request screen recordings that automatically capture logs, network activity, and user sessions—so they can understand and resolve support issues faster.
3 月 27 日 · 8 個月前發布頁
第三方評測與案例拆解
客戶來源管道拆解、工程師評測與開源檔案Findly.tools
2026-04-12查看原文
- 核心亮點評測：
- Userplane helps support teams request screen recordings that automatically capture logs, network activity, and user sessions—so they can quickly understand and resolve support issues faster. Userplane.io makes ticket resolution faster for your customers, agents, and engineers.
Fazier
2026-04-27查看原文
- 核心亮點評測：
- Request Screen Recordings from Customers: Eliminate unnecessary follow-ups. Send one-click recording links right from Intercom, Zendesk, Slack or more. Let customers show you exactly what they're seeing. Capture Console Logs and Network Activity: Get the complete technical context upfront. Automatically collect network requests, browser logs, and device metadata to better triage customer issues. Turn Support Tickets into Engineer-Ready Artifacts: Pass complete context to engineers. Logs, repro steps, and recordings — all in one link. No incomplete handoffs. Keep Customer Data Private and Secure: Receive recordings with confidential fields automatically redacted. Stay compliant and build confidence with your customers. Enterprise-Grade Compliance, Built In: GDPR and CCPA compliance. Role-based access, custom retention policies, and SAML SSO — all included out of the box.
- 適用人群：
- Why Support Teams Choose Userplane See What Customers Can't Explain - Triage hard-to-describe issues with visual context. Fewer follow ups means faster resolution. Uncover Root Cause, Not Just Symptoms - Stop guessing and triage issues with console logs and network activity. Resolve Support Tickets up to 60% Faster - See the issue clearly and trace it to the root cause. Why Support Engineers Trust Userplane Repro-Ready on First Contact - Every ticket arrives with repro steps. No more chasing customers for details. Resolve Technically Dense Issues Faster - Go beyond surface-level descriptions and get the full technical context. Clean Handoffs Between Teams - Complete bug reports without chasing missing details. Why Customer Success Teams Rely on Userplane Solve Hard-to-Describe Issues - Understand customer issues on first contact and make customers feel truly heard. Compliance You Can Stand Behind - Turn moments of friction into moments of trust. Deliver a fully native, first-party experience - Customize every detail — logos, headers, links.
開源倉庫與自部署
GitHub 開源與智慧體接入
商店資料
Chrome 應用商店
Chrome 應用商店 Chrome 應用商店
- 評分
- 評分未同步評分數未同步
- 上月新增評分
- —
- 價格與內購
- 免費內購資料未同步
- 當前版本
- —商店公開檔案
商店圖示、評分分布、安裝量級與宣傳截圖同步自 Apple App Store、Google Play 與 Chrome 應用商店。
流量來源
2026 年 8 月
訪問構成
管道
- 直接訪問30%
- 自然搜尋26%
- 外部引薦13%
- 展示廣告9%
- 其他23%
國家/地區
- 美國86%
- 法國14%
搜尋
站點權重 21網域名稱註冊 2025-11-10
| 關鍵字 | 月搜尋量 |
|---|---|
| zendesk screen | 700 |
| svelte log | 340 |
| was userplane the first cam chat | 310 |
| how to shortcut extension | 40 |
流量資料：Vaneform
定價
Essential
$47/月（按年付）
Up to 15 seats in workspace · Up to 25 recordings per month
Starter
$79/月（按年付）
Up to 20 seats in workspace · Request unlimited recordings
Scale Up
$199/月（按年付）
Up to 30 seats in workspace · Request unlimited recordings
Enterprise
聯繫銷售
Unlimited seats in workspace · Request unlimited recordings
試用：Every paid plan comes with a 14-day free trial. · 3 檔付費（$47–$199） · 設企業客製化檔 · 觀察於 2026-11-03 · 原定價頁
入門價 $47/月，高於同類 81% 的產品；「工單與幫助台」中位數 $21.49/月。查看定價基準
頁面與變化
開始記錄於 2026-07-30
關鍵頁面
每週快照- 首頁userplane.io/
- 定價userplane.io/pricing/ 快照 2026-11-03
- 功能userplane.io/for/ 快照 2026-11-03
變化
開始記錄以來，定價、方案與定位都沒有變化。
問題與證據
- Userplane 的價格是多少？
- Essential: $47/月（按年付）; Starter: $79/月（按年付）; Scale Up: $199/月（按年付）; Enterprise: 聯繫銷售. 觀察於 2026-11-03。 當前計費條件、用量限制與稅費以來源頁面為准。來源
- Userplane 的網站造訪次數是多少？
- Vaneform 估算 2026-08 網站造訪次數為 <5K。造訪次數包含重複訪問，付費客戶數與收入需分別查看對應證據。來源
- Userplane 是什麼產品，支援哪些平台？
- Userplane 歸屬「工單與幫助台」市場領域：Userplane 讓支援及工程團隊通過客戶螢幕錄製、控制台日誌和網路活動快速了解並排查客戶問題。。 支援平台包括：瀏覽器擴充功能。
- Userplane 是開源專案嗎？採用什麼協議？
- Userplane 擁有公開程式碼倉庫（https://github.com/0xnyn/userplane），已公開原始碼倉庫。來源
- Userplane 有哪些公開披露的收入資料？
- TrustMRR 記錄的已驗證 MRR 為 $178，觀察日期為 2026-07-30。來源
同分類研究對象
客戶服務與成功 / 工單與幫助台
這些產品屬於同一目錄分類。選型時請進一步核對客戶任務、功能與部署要求。