Rafael

HelpDesk.com | SaaS product marketer

@rafaumu 69 X followerstext.com First product launched 7y ago

Total monthly visits: 278.1K; Down4.4%MoMSep 2026
Public revenue: Undisclosed; No public revenue across products
Products: 1; Since Jun 2019
Latest launch: 7y ago; HelpDesk278.1K visits/mo

100% full-depth creator dossier open: complete product portfolio, 12-month combined traffic & MRR curves, shipping cadence, and timeline events.

Traffic

Portfolio · Last 12 months

Monthly visits

Products

Products and research metrics
Product	Tagline	Category	Visits · Sep	MoM	Launched	Revenue	Actions
HelpDeskhelpdesk.comHandle 10x more support cases with HelpDesk	Handle 10x more support cases with HelpDesk	Helpdesk & Ticketing	278.1K	Down4.4%	2019-06	Undisclosed

Timeline

Launches, marketing, revenue milestones, and pricing/plan/positioning changes across products

Nov 1 · 14d ago
- HelpDesk Homepage headline (H1) changed to “Handle 10x more support cases with HelpDesk”Positioning
  Handle 10x more support cases with HelpDesk→Handle 10x more support cases with HelpDesk
- HelpDesk Adopted technology: Apple iCloud MailFeatures
  —→Apple iCloud Mail
- HelpDesk Removed technology: HotjarFeatures
  Hotjar→—
- HelpDesk Adopted technology: PayPalFeatures
  —→PayPal
- HelpDesk Homepage title changed to “HelpDesk | AI Help Desk Software & Ticketing System for Support Teams”Positioning
  HelpDesk® - The Best Help Desk Service & Ticketing Software→HelpDesk | AI Help Desk Software & Ticketing System for Support Teams