Products

HelpDesk

Uses AI

Handle 10x more support cases with HelpDesk

helpdesk.com Customer Service & Success / Helpdesk & Ticketing

AI Benchmark
Desktop
Mobile
Monthly visits
252.7K
Down9.1%MoMOct 2026
Public revenue
Undisclosed
No public revenue evidence yet
Entry price
$25/mo
Higher than 53% of peersNiche median $21.49/mo
Creators
Rafael
@rafaumu· 69 followers
Launched
7y ago
2019-06-06 · Est.

Traffic

Monthly visitsData through Oct 2026
Events5 changes

Marketing moves

Launches, search & content, referrals, promotions
  • HelpDesk launched on BetaListLaunch

    HelpDesk – simple ticketing system for a team like yours — simple ticketing system for a team like yours

    Jan 26, 2025 · 22mo agoSource

  • HelpDesk launched on Product HuntLaunch

    Learn about creating the best customer experience

    Aug 5, 2021 · 5y agoSource

  • HelpDesk launched on Product HuntLaunch

    Get to know how to communicate with your market audience

    Jul 31, 2020 · 6y agoSource

  • HelpDesk launched on Product HuntLaunch

    Interactive platform for multichannel customer support

    May 7, 2020 · 6y agoSource

  • HelpDesk launched on BetaListLaunch

    HelpDesk – Ticketing software for effortless customer support — Ticketing software for effortless customer support

    Jun 24, 2019 · 7y agoSource

Traffic sources

Oct 2026

Traffic breakdown

Channels

  • Direct66%
  • Referrals13%
  • Organic Search9%
  • Email8%
  • Other5%

Countries

  • United States45%
  • Ukraine13%
  • Moldova13%
  • Bulgaria7%
  • Germany2%

Search

Domain authority —Domain registered 1994-03-29

KeywordMonthly volume
helpdesk53.1K
help desk15.1K
helpdesk login1,460
widgate blooger360
it helpdesk system300

Traffic data: Vaneform

Pricing

Essential
$25/mo
Billed annually $19/mo-24%
3 ticketing rules · 1 AI Agent · 10 AI resolutions · 5 reply suggestions · 5 AI text edits
Growth
$99/mo
Billed annually $79/mo-20%
20 custom fields · 10 ticketing rules · Up to 10 teams · 10 AI Agents · 200 AI resolutions
Enterprise
Contact sales

Trial: Free 14-day trial · 2 paid tiers ($25–$99) · Up to 24% off annually · Enterprise custom tier · Observed 2026-11-03 · Pricing page

Entry price $25/mo, Higher than 53% of peers; “Helpdesk & Ticketing” median is $21.49/mo.View pricing benchmark

Pages & changes

Tracked since 2026-08-12

Key pages

Weekly snapshots
www.helpdesk.com/ Snapshot 2026-11-04

Official blog & changelog

Recent articles & product updates
  • 2026-11-07BlogRead post

    Intercom Pricing 2026: Plans, Fin AI Fees & Real Costs

    HelpDesk.com 158 29 A clear 2026 breakdown of Intercom pricing: every plan, Fin AI’s $0.99-per-outcome fees, hidden costs, real monthly examples, discounts, and alternatives. Anyone who has tried to pin down what Intercom actually costs alr

  • 2026-11-07BlogRead post

    Understand Sales Growth: Strategies and Insights

    HelpDesk.com 158 29 Measuring business success can be done in various ways. It can be assessed through strong brand recognition, impressive market valuation, and other factors. One crucial metric that indicates success is sales growth. An i

  • 2026-11-07BlogRead post

    Blog – Cybersecurity | HelpDesk.com

    - Product Start a free 14-day trial - Pricing - Solutions - Integrations - Resources Essentials Developers Already a customer? Log in

  • 2026-11-07BlogRead post

    Sales and Marketing Glossary

    Glossary What is A/B Testing? | Definition 📕 A/B Testing is a method used to compare two versions of a webpage, app, or marketing campaign to determine which one performs better. Businesses can collect data on user behavior... read more Wh

Changes

  1. Nov 1 · 14d ago

    Homepage headline (H1) changed to “Handle 10x more support cases with HelpDesk”Positioning

    Handle 10x more support cases with HelpDesk→Handle 10x more support cases with HelpDesk

    At the time: 252.7K visits/mo4 concurrent moves
  2. Nov 1 · 14d ago

    Adopted technology: Apple iCloud MailFeatures

    —→Apple iCloud Mail

    At the time: 252.7K visits/mo4 concurrent moves
  3. Nov 1 · 14d ago

    Removed technology: HotjarFeatures

    Hotjar→—

    At the time: 252.7K visits/mo4 concurrent moves
  4. Nov 1 · 14d ago

    Adopted technology: PayPalFeatures

    —→PayPal

    At the time: 252.7K visits/mo4 concurrent moves
  5. Nov 1 · 14d ago

    Homepage title changed to “HelpDesk | AI Help Desk Software & Ticketing System for Support Teams”Positioning

    HelpDesk® - The Best Help Desk Service & Ticketing Software→HelpDesk | AI Help Desk Software & Ticketing System for Support Teams

    At the time: 252.7K visits/mo4 concurrent moves

Design

First-screen visual analysis & :root CSS

Enterprise Clean (Light canvas, balanced density) featuring split copy & visual layout and product ui screenshot / component visuals.

First-screen preview · click to zoom

First-screen pitch & conversion flow

“Handle 10x more support cases with HelpDesk”

Split Copy & Visual hero structure paired with start free / sign up CTA and customer / press logo strip.

Conversion path: Split Copy & Visual + Product UI Screenshot / Component → Start Free / Sign Up · Trust bar: Customer / Press Logo Strip

Palette · click to copy

5-D design score6.9 / 10
Typography
7.0
Color & Contrast
7.0
Layout & Spacing
7.0
Craft & Polish
7.0
Distinctiveness
6.0

Structure

Fonts
Inter
Primary visual
Product UI Screenshot / Component
Conversion CTA
Start Free / Sign Up
Social proof
Customer / Press Logo Strip
Navigation
Full-Width Top Bar
Theme & density
Light · Balanced
Corners & depth
Medium Radius · With shadow
Preview full AI design brief (includes :root CSS variables & layout rules)Style tokens only; never copy brand names, logos, copy, or images
# Design Brief: Enterprise Clean (with Minimal Monochrome)

Trustworthy blue-anchored palette, structured grids, and prominent customer logo walls.

## Design Tokens

```css
:root {
  --background: #ffffff;
  --surface: #f3f6f4;
  --foreground: #111111;
  --muted-foreground: #6b7280;
  --accent: #e10600;
  --radius: 8px;
  --font-heading: "Inter", ui-sans-serif, system-ui, sans-serif;
  --font-body: "Inter", ui-sans-serif, system-ui, sans-serif;
}
```

Color area ratio: Background #FFFFFF (~46%) · Surface #F3F6F4 (~22%) · Text #111111 (~16%) · Muted Text #6B7280 (~8%) · Accent #E10600 (~8%). Background and surface dominate the canvas; reserve the accent color for primary buttons and active states.

## Layout & Conversion Structure

- Hero layout: Split Copy & Visual
- Navigation: Full-Width Top Bar
- Theme & density: Light · Balanced
- Border radius & elevation: Medium Radius; use elevation shadows to separate layers
- Primary visual medium: Product UI Screenshot / Component
- Conversion CTA: Start Free / Sign Up · Trust bar uses Customer / Press Logo Strip
- Headline hook: Outcome & Speed Promise
- Hero components: Large Hero Product Shot, Customer Logo Wall, Metrics Strip
- Spatial layout notes: Split Copy & Visual hero structure paired with start free / sign up CTA and customer / press logo strip.
- Visual summary: Enterprise Clean (Light canvas, balanced density) featuring split copy & visual layout and product ui screenshot / component visuals.

## Avoid

- Experimental navigation patterns
- Low-legibility decorative fonts
- Visual novelty that obscures the value proposition

Implement the UI following the design tokens and layout specifications above: use only these color variables, and reserve the accent color strictly for primary actions and active states. Adopt only this visual style—never copy any reference product’s brand name, logo, copy, or imagery.

Questions & evidence

How much does HelpDesk cost?
Essential: $25/mo (annual billing available); Growth: $99/mo (annual billing available); Enterprise: Contact sales. Observed 2026-11-03. Check the source for current billing terms, usage limits and taxes.Source
How much website traffic does HelpDesk get?
Vaneform estimates 252.7K website visits in 2026-10. Visits can include repeat visits; this estimate measures web traffic separately from paying customers or revenue.Source
What is HelpDesk and what platforms does it support?
HelpDesk is catalogued under Helpdesk & Ticketing: Handle 10x more support cases with HelpDesk. Supported platforms: API.

Related products in this category

Customer Service & Success / Helpdesk & Ticketing

These products share a catalog category. Compare customer tasks, features and deployment requirements before treating them as alternatives.