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ヘルプデスク・チケット管理市場
カスタマーサービス・サクセス / ヘルプデスク・チケット管理
全カテゴリ
ヘルプデスク・チケット管理 · 製品形態:API
製品形態
Webアプリ
388
API
109
iOSアプリ
42
Androidアプリ
40
MCPサーバー
40
Chrome拡張機能
16
Slackアプリ
15
Discordボット
9
月間訪問数別
売上別
訪問前月比別
公開日別
109 製品
プロダクトとリサーチ指標
プロダクト
概要
月間訪問 · 10月
前月比
ドメイン登録
売上
操作
Z
Zendesk
巨大
zendesk.com
AI-powered customer service platform
AI-powered customer service platform
61M
下降
1.8%
2005-05
非公開
F
Freshservice
巨大
MCP
freshservice.com
Service, operations, and assets unified
Service, operations, and assets unified
5.7M
下降
1.8%
2003-10
非公開
H
Helpshift
helpshift.com
The AI-Native Player Engagement Platform for Games
The AI-Native Player Engagement Platform for Games
4.7M
下降
10.6%
2011-11
非公開
I
Intercom
intercom.com
A complete system for AI and human customer service
A complete system for AI and human customer service
4.5M
上昇
2.7%
1993-12
非公開
S
Samanage
samanage.com
Service Desk
Service Desk
836.1K
下降
9.1%
2007-05
非公開
C
Chatwoot
OSS
chatwoot.com
The modern customer support tool for your business
The modern customer support tool for your business
695K
下降
10.3%
2016-10
非公開
H
HappyFox
happyfox.com
AI-powered help desk
AI-powered help desk
575.5K
上昇
1.2%
2004-03
非公開
R
Richpanel
richpanel.com
Automate 50% of your tickets. In 30 days.
Automate 50% of your tickets. In 30 days.
384.3K
下降
9.0%
2017-08
非公開
J
Jitbit
jitbit.com
Help Desk Software built for email
Help Desk Software built for email
352.9K
下降
18.5%
2005-06
$190K
自己申告
H
HelpDesk
helpdesk.com
Handle 10x more support cases with HelpDesk
Handle 10x more support cases with HelpDesk
252.7K
下降
9.1%
1994-03
非公開
C
Comm100
comm100.com
The People-First, AI-Powered Omnichannel Customer Service Platform.
The People-First, AI-Powered Omnichannel Customer Service Platform.
227.9K
下降
9.8%
2009-05
非公開
H
Help Scout
helpscout.com
The AI support suite for customer-first teams
The AI support suite for customer-first teams
223.4K
上昇
0.3%
2009-08
非公開
U
UserEcho
userecho.com
All-in-one customer support software
All-in-one customer support software
206.3K
上昇
7.8%
2009-12
$3,000
自己申告
S
Serval
serval.com
Enterprise service management for the AI era
Enterprise service management for the AI era
176K
上昇
21.2%
—
非公開
F
Front
MCP
front.com
All your teams. All your AI agents. One place to run customer work, together.
All your teams. All your AI agents. One place to run customer work, together.
175.6K
下降
16.1%
—
$100M/年
自己申告
K
Kayako
kayako.com
Scale Support. Not Headcount.
Scale Support. Not Headcount.
168.2K
上昇
2.3%
2000-08
非公開
K
Konnect Insights
konnectinsights.com
Your Customers are Telling You How to Win
Your Customers are Telling You How to Win
162.7K
上昇
23.9%
—
$11M/年
自己申告
h
hiver
hiverhq.com
The agentic customer service platform built for complex support.
The agentic customer service platform built for complex support.
140.3K
下降
28.4%
2015-08
非公開
P
Plain
MCP
plain.com
Build support your own way
Build support your own way
137.6K
上昇
54.1%
1996-06
非公開
G
Gorgias
gorgias.io
Deliver the best customer experience
Deliver the best customer experience
135.4K
上昇
5.6%
2014-11
非公開
B
BoldDesk
MCP
bolddesk.com
Automate up to 90% of Your Support With AI Agents That Resolve, Not Deflect
Automate up to 90% of Your Support With AI Agents That Resolve, Not Deflect
124.2K
下降
15.6%
2006-09
$10K
自己申告
o
osTicket
OSS
osticket.com
Get The World’s Most Popular Customer Support Software
Get The World’s Most Popular Customer Support Software
90.6K
下降
23.0%
—
非公開
D
Drag
MCP
dragapp.com
The inbox for teams and agents.
The inbox for teams and agents.
85.7K
上昇
19.6%
2017-03
非公開
U
UVdesk
uvdesk.com
For Ecommerce, Marketplace & Multichannel
For Ecommerce, Marketplace & Multichannel
83.8K
上昇
39.3%
2016-02
非公開
H
Helprace
helprace.com
Capable Teams & Happy Customers
Capable Teams & Happy Customers
81.4K
下降
34.9%
2011-01
非公開
H
HelpSpot
MCP
helpspot.com
Turn support email chaos into clarity
Turn support email chaos into clarity
78.5K
下降
1.3%
—
非公開
S
Siit
MCP
siit.io
The AI Service Desk
The AI Service Desk
77.2K
下降
7.9%
—
非公開
K
Kustomer
MCP
kustomer.com
Your intelligent CX
Your intelligent CX
52.4K
下降
22.3%
2004-08
非公開
h
harmony
harmony.io
AI-native ITSM and ESM platform
AI-native ITSM and ESM platform
40.1K
上昇
15.1%
—
非公開
M
Mava
mava.app
Customer Support Built for Modern Teams
Customer Support Built for Modern Teams
32.4K
下降
2.6%
—
非公開
U
UJET
ujet.co
Keep the Humans. Cut the software.
Keep the Humans. Cut the software.
32.3K
下降
8.5%
—
非公開
E
Enchant
enchant.com
Better conversations with your customers
Better conversations with your customers
31.4K
下降
58.8%
1997-05
非公開
U
Unthread
unthread.io
The helpdesk that learns how your company works.
The helpdesk that learns how your company works.
27K
下降
22.2%
2022-08
$2,500
自己申告
F
FreeScout
OSS
freescout.net
Best Open Source Helpdesk & Shared Mailbox
Best Open Source Helpdesk & Shared Mailbox
24.2K
下降
49.2%
—
非公開
S
SupportBee
supportbee.com
Email Ticketing for Collaborative Customer Service
Email Ticketing for Collaborative Customer Service
23.7K
下降
16.6%
—
非公開
C
ClearFeed
clearfeed.ai
Omnichannel Support for Slack-First Teams, powered by AI Agents
Omnichannel Support for Slack-First Teams, powered by AI Agents
19.8K
下降
29.2%
2021-04
非公開
P
ProProfs Help Desk 2.0
proprofsdesk.com
AI Help Desk Software That Resolves Tickets 3x Faster, Delightfully
AI Help Desk Software That Resolves Tickets 3x Faster, Delightfully
19.1K
下降
9.7%
—
非公開
C
Cobrowse
cobrowse.io
Better support through Visual Intelligence
Better support through Visual Intelligence
17.8K
上昇
5.0%
2012-11
非公開
S
SparrowDesk
sparrowdesk.com
You run support. AI runs the busywork.
You run support. AI runs the busywork.
15.5K
下降
37.8%
—
非公開
D
Deskero
deskero.com
Simple help desk software for effective customer engagement.
Simple help desk software for effective customer engagement.
15.3K
上昇
23.6%
—
非公開
D
Discord Tickets
OSS
discordtickets.app
Premium features for free
Premium features for free
14.3K
下降
6.6%
2021-02
非公開
H
Herodesk
MCP
herodesk.io
Make customer support easy.
Make customer support easy.
12.9K
前月 <5K
—
非公開
T
Thena
MCP
thena.ai
Resolve customer issues, right where they start.
Resolve customer issues, right where they start.
9.8K
下降
29.4%
2022-02
非公開
U
UseResponse
useresponse.com
Complete Customer Service Suite
Complete Customer Service Suite
9.5K
下降
28.7%
2010-10
非公開
S
Supportbench
MCP
supportbench.com
Customer support software built for B2B complexity.
Customer support software built for B2B complexity.
6.8K
上昇
16.4%
—
非公開
F
Faveo HELPDESK
OSS
faveohelpdesk.com
Explore Advanced AI Features
Explore Advanced AI Features
6.8K
下降
25.9%
—
非公開
L
Libredesk
OSS
libredesk.io
The open-sourcecustomer support desk.
The open-sourcecustomer support desk.
5.7K
前月 <5K
2025-01
非公開
N
Nectar Desk
nectardesk.com
AI-Powered Call Center Software — Automate Calls, Cut Costs & Scale
AI-Powered Call Center Software — Automate Calls, Cut Costs & Scale
<5K
前月 <5K
2015-11
非公開
S
SympoQ
sympoq.com
AI-Driven Help Desk Software for Growing Customer-Support and Service Teams
AI-Driven Help Desk Software for Growing Customer-Support and Service Teams
<5K
前月 <5K
2018-05
非公開
S
Sugester
sugester.com
Your entire business in one app.
Your entire business in one app.
<5K
前月 <5K
—
非公開
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