Market
Live product catalog & traffic/revenue benchmarks · Updated Nov 15
Customer Service & Success/Helpdesk & Ticketing·Ticketing systems and agent workspaces.
- Products
- 412
- +6 this week
- With traffic
- 113
- 65 over 10K/mo
- High-growth sites
- 0
- No high-growth sites
- Total monthly visits
- 101M
- Top 3 account for 80%
Key Findings
- -0.8%
MoM traffic change for Helpdesk & Ticketing
Browse by use case → - 20%
of revenue-verified products have under 10K monthly visits
View products → - 57%
of sites get most traffic from Organic Search
91 sites with channel data · View products →
Market Structure
Active sites form the largest tier (44%); domains registered within the past year make up 22%.
Site Tiers
162 websites · Hover for rules
Monthly Visits
113 websites
Recent Growth
Grew every recent month · banded by the slowest month · from ≥100 visits
- 10×+ MoM00%
- 5–10× MoM00%
- 3–5× MoM1<1%
- 2–3× MoM00%
- +50–100% MoM54%
- +20–50% MoM33%
- Up to +20% MoM87%
Domain Age
<1 year: 35
Acquisition & Regions
Channels and regions rest on 91 websites with 1,000+ monthly visits and a breakdown for their latest traffic month; United States is the most common top region (34%).
Primary Channels
91 websites · Latest channel month per site · ≥1,000 monthly visits · by leading channel
- Organic Search5257%
- Direct3842%
- Referrals11%
- Social Media00%
- Paid Ads00%
- AI Assistants00%
Top Countries & Regions
59 websites · Latest channel month per site · by top region
Positioning & Form
Most commonly targets Small Businesses (46% of classified benchmark products); Web App is the most common delivery form (93%).
Target Audience
162 classified products with traffic/revenue · multi-select
Product Form
Delivery form stated on website · multi-select
Host Platform Ecosystem
Host platforms for extensions, apps, or bots
AI Adoption & Role
150 analyzed websites · Hover for rules
73%offer AI capabilities · 110 products
Revenue
Most common verified MRR band is $50K+ (40%); 8 products earn $10K+ MRR; median MRR per 1K monthly visits is $80.49.
Sub-use Cases
Most common sub-use case is Shared Inbox with 180 products (44%).
Popular Sub-use Cases
412 classified products · multi-select
Launches & Pricing
143 products launched in the last 12 months, led by Product Hunt; Subscription is the most common pricing model with $24.5/mo median entry price.
Launch Timeline
All launches in the last 12 months · pale bar is this month so far
Launch Channels
146 products with launch records
Pricing Models
Entry price is lowest monthly paid tier
| Pricing model | Products | Revenue | Median entry |
|---|---|---|---|
| Subscription | 77 | 13% | $24.5 |
| Freemium | 42 | 7% | $25 |
| Free | 7 | 14% | — |
| Usage-based | 5 | 0% | — |
| Contact Sales | 3 | 0% | — |
| One-time | 2 | 0% | — |
Monthly Entry Price
107 products, excluding <$5
Notable Products
High-growth sites
With a launch record
No matching products.
Verified revenue
- Ticketdesk AIAI agents that answer every ticket, on email and chat.$2,247No traffic data
- UserplaneResolve support issues without the back and forth$178<5K/mo
- FrontAll your teams. All your AI agents. One place to run customer work, together.$100M/yrClaimedNo traffic data
- Konnect InsightsYour Customers are Telling You How to Win$11M/yrClaimedNo traffic data
- TeamSupportAll-in-One Customer Support, Success & AI Intelligence$10M/yrClaimed301.8K/mo
- LiveAgentHelp desk and live chat with AI agents$6.3M/yrClaimed103.2K/mo
Newly registered
Domain < 3 months · with a launch record
Low traffic, earning
< 10K monthly visits