Helploom
Uses AIA beautiful, calm customer support experience
helploom.com Customer Service & Success / Helpdesk & Ticketing
- Monthly visits
- 10.7K
- Down29.6%MoMOct 2026
- MRR
- $0
- 0.0%30d2026-07-30
- Entry price
- $29/mo
- Higher than 57% of peersNiche median $21.49/mo
- Launched
- 12mo ago
- 2025-12-04 · Est.
Traffic
Marketing moves
Launches, search & content, referrals, promotions- Episode 5 of Apple App Hunt is out! https://youtu.be/Inbb5dHKcRk Here's what's on the episode👇
@wickedmishra · 2026-11-12 · 2 likes · 0 reposts · 242 views
- 1) Flit by @edogalati 2) STKR by @RaphCodes 3) Ribbons by @paulmbw 4) Tickbase by Dan Carreras 5) Feelbits by Arta Shoja All the app links, along with their creators: https://appleapphunt.com/episodes/5 回复原帖 @wickedmishra: Episode 5 of
@wickedmishra · 2026-11-12 · 5 likes · 0 reposts · 286 views
- Love how simple and beautiful this is! It just works. 引用帖 @cristianrus4: introducing Levo! a menubar app where your own AI agent finds what's safe to delete. you confirm, and Levo cleans it up get back the GBs lost to worktrees, simulato
@wickedmishra · 2026-11-05 · 2 likes · 0 reposts · 399 views
Launched on Product HuntLaunch
Unlimited customer support with live chat and help center
Dec 11, 2025 · 11mo agoLaunch page
Launched on Fazier (27 upvotes · 2 comments)Launch
Helploom — Unlimited customer support software that just works
Dec 4, 2025 · 12mo agoLaunch page
Third-party reviews & case dossiers
Acquisition breakdowns, engineer reviews & open-source metrics- What engineers like:
- Live chat widget: embed via tiny copy-paste script; adds chat to any website in minutes. Shared inbox: unlimited teammates can collaborate, view and manage conversations centrally. Email follow-up & lead capture: if a visitor abandons chat, Helploom can follow up by email; optionally ask for name/email upfront to collect leads. Help Center / Knowledge Base: create articles with rich-text editor (images, video embeds), organize them into collections, customize design/branding, and let users self-serve. Searchable documentation: built-in search across help articles to help customers find answers fast. AI-powered support agent: draws answers from your knowledge base or website, responds 24/7, supports 50+ languages, and hands off to a human when unable to answer. Flat & transparent pricing: Free tier available (limited threads), base paid plan gives unlimited threads & users; no per-agent or per-conversation charges. Simple setup: no heavy configuration or developer work needed; copy-paste embed + optional identify API for logged-in users.
- Best suited for:
- Startups and SaaS tools needing affordable but reliable customer support. Teams that want a single shared inbox for customer messages without per-agent billing. Companies wanting to let users self-serve via documentation / FAQs to cut down on support load. Businesses that want 24/7 support coverage without hiring full-time support agents via AI-powered chat. Websites / products that need lead generation: chat widget + lead capture turns anonymous visitors into contacts. Early-stage products or side-projects where budget and setup time must remain minimal but support quality matters.
Traffic sources
Traffic breakdown
Channels
- Direct41%
- Organic Search33%
- Referrals10%
- Social6%
- Other10%
Countries
- Vietnam24%
- United States20%
- Indonesia14%
- United Kingdom13%
- Brazil11%
Search
Domain authority 29Domain registered 2025-07-22
| Keyword | Monthly volume |
|---|---|
| html to markdown | 6,100 |
| html to md | 3,230 |
| helploom | 170 |
| html table to markdown | 100 |
| helploom ecommerce | 10 |
Traffic data: Vaneform
Pricing
Trial: None · Free tier included · Observed 2026-11-03 · Pricing page
Entry price $29/mo, Higher than 57% of peers; “Helpdesk & Ticketing” median is $21.49/mo.View pricing benchmark
Pages & changes
Key pages
Weekly snapshotsChanges
- Nov 1 · 14d ago
Homepage title changed to “Helploom | Affordable customer support software that just works”Positioning
Helploom | Human-first customer support for Small Teams and Solo Founders→Helploom | Affordable customer support software that just works
At the time: 10.7K visits/mo5 concurrent moves
Design
Enterprise Clean (Light canvas, airy density) featuring split copy & visual layout and photography / live video visuals.
First-screen preview · click to zoom
First-screen pitch & conversion flow
“Unlimited customer support”
Split Copy & Visual hero structure paired with start free / sign up CTA and customer / press logo strip.
Conversion path: Split Copy & Visual + Photography / Live Video → Start Free / Sign Up · Trust bar: Customer / Press Logo Strip
- Category Positioning Anchor
- Floating Multi-Cards
- Customer Logo Wall
Palette · click to copy
- Typography
- 7.0
- Color & Contrast
- 7.0
- Layout & Spacing
- 8.0
- Craft & Polish
- 7.0
- Distinctiveness
- 6.0
Structure
- Fonts
- Inter
- Hero layout
- Split Copy & Visual
- Primary visual
- Photography / Live Video
- Conversion CTA
- Start Free / Sign Up
- Social proof
- Customer / Press Logo Strip
- Navigation
- Full-Width Top Bar
- Theme & density
- Light · Airy
- Corners & depth
- Large Radius · With shadow
Preview full AI design brief (includes :root CSS variables & layout rules)Style tokens only; never copy brand names, logos, copy, or images
# Design Brief: Enterprise Clean (with Soft & Friendly)
Trustworthy blue-anchored palette, structured grids, and prominent customer logo walls.
## Design Tokens
```css
:root {
--background: #ffffff;
--surface: #f7f7f7;
--foreground: #111111;
--muted-foreground: #777777;
--accent: #1689ed;
--radius: 16px;
--font-heading: "Inter", ui-sans-serif, system-ui, sans-serif;
--font-body: "Inter", ui-sans-serif, system-ui, sans-serif;
}
```
Color area ratio: Background #FFFFFF (~84%) · Surface #F7F7F7 (~5%) · Text #111111 (~4%) · Muted Text #777777 (~4%) · Accent #1689ED (~3%). Background and surface dominate the canvas; reserve the accent color for primary buttons and active states.
## Layout & Conversion Structure
- Hero layout: Split Copy & Visual
- Navigation: Full-Width Top Bar
- Theme & density: Light · Airy
- Border radius & elevation: Large Radius; use elevation shadows to separate layers
- Primary visual medium: Photography / Live Video
- Conversion CTA: Start Free / Sign Up · Trust bar uses Customer / Press Logo Strip
- Headline hook: Category Positioning Anchor
- Hero components: Floating Multi-Cards, Customer Logo Wall
- Spatial layout notes: Split Copy & Visual hero structure paired with start free / sign up CTA and customer / press logo strip.
- Visual summary: Enterprise Clean (Light canvas, airy density) featuring split copy & visual layout and photography / live video visuals.
## Avoid
- Experimental navigation patterns
- Low-legibility decorative fonts
- Visual novelty that obscures the value proposition
Implement the UI following the design tokens and layout specifications above: use only these color variables, and reserve the accent color strictly for primary actions and active states. Adopt only this visual style—never copy any reference product’s brand name, logo, copy, or imagery.
Questions & evidence
- How much does Helploom cost?
- Free: Free; Base: $29; Plus: $59. Observed 2026-11-03. Check the source for current billing terms, usage limits and taxes.Source
- How much website traffic does Helploom get?
- Vaneform estimates 10.7K website visits in 2026-10. Visits can include repeat visits; this estimate measures web traffic separately from paying customers or revenue.Source
- What is Helploom and what platforms does it support?
- Helploom is catalogued under Helpdesk & Ticketing: A beautiful, calm customer support experience. Supported platforms: Web.
- What is Helploom's publicly disclosed revenue?
- TrustMRR records verified MRR of $0 observed on 2026-07-30.Source
Related products in this category
These products share a catalog category. Compare customer tasks, features and deployment requirements before treating them as alternatives.
| Product | Entry price | Visits | Revenue |
|---|---|---|---|
| ZendeskGiantAI-powered customer service platform | $19/mo | 61M | Undisclosed |
| FreshdeskGiantFrom your first AI agent to AI across customer service. We'll get you there. | $15/mo | 13.9M | Undisclosed |
| HelpshiftMatureThe AI-Native Player Engagement Platform for Games | — | 4.7M | Undisclosed |
| IntercomMatureA complete system for AI and human customer service | $19/mo | 4.5M | Undisclosed |
| FrontMatureAll your teams. All your AI agents. One place to run customer work, together. | $25/mo | 2M | Undisclosed |
| SamanageMatureService Desk | — | 920.3K | Undisclosed |