Products

Helprace

Capable Teams & Happy Customers

helprace.com Customer Service & Success / Helpdesk & Ticketing

AI Benchmark
Desktop
Mobile
Monthly visits
81.4K
Down34.9%MoMOct 2026
Public revenue
Undisclosed
No public revenue evidence yet
Entry price
$18/mo
Lower than 62% of peersNiche median $22/mo
Creators
Vitaliy Verbenko
@vtlvrbnk· 2,821 followers
Launched
11y ago
2015-03-20 · Est.

Traffic

Monthly visitsData through Oct 2026

Marketing moves

Launches, search & content, referrals, promotions
  • Launched on Product HuntLaunch

    Simplest ever help desk software

    Feb 1, 2018 · 8y agoLaunch page

  • Launched on Show HN (4 pts)Launch

    A customer service tool for ticketing, self-service and feedback — Are you using Zendesk or something similar? We created Helprace: We tried to kill many birds with one stone with this software. Mainly com…

    Jul 10, 2017 · 9y agoLaunch page

  • Launched on Show HN (4 pts)Launch

    Helpdesk, Customer Feedback and Engagement in One App

    Nov 13, 2015 · 11y agoLaunch page

  • Launched on Show HN (2 pts · 1 comments)Launch

    Customer feedback, faq, helpdesk in one portal

    Aug 4, 2015 · 11y agoLaunch page

  • Launched on Show HN (4 pts · 1 comments)Launch

    We built Helprace, feedback portal and helpdesk. Do people need it?

    Apr 3, 2015 · 11y agoLaunch page

Third-party reviews & case dossiers

Acquisition breakdowns, engineer reviews & open-source metrics
Show HN
2017-07-10Source
Post excerpt:
Are you using Zendesk or something similar? We created Helprace: http://helprace.com We tried to kill many birds with one stone with this software. Mainly combining customer service with feedback. If you run a business and need customer service software, would you pay for this? Why or why not? We spent 6 years on this and last week redid the website - also p

Traffic sources

Oct 2026

Traffic breakdown

Channels

  • Direct72%
  • Social16%
  • Organic Search11%
  • Other1%

Countries

  • China27%
  • United States13%
  • Russia8%
  • India8%
  • Indonesia6%

Search

Domain authority —Domain registered 2011-01-27

KeywordMonthly volume
nahimic23.7K
nahimic valorant bug250
sự kiện phone ringing tasker150
tasker device owner set keyguard130
nahimic compatibility check—

Traffic data: Vaneform

Pricing

Tickets
$18/mo (billed annually)
Community
$18/mo (billed annually)
Docs
$18/mo (billed annually)
Self-Service
$27/mo (billed annually)
Helpdesk
$27/mo (billed annually)
Complete
$36/mo (billed annually)

Trial: Sign up for a free 30-day trial today! · 6 paid tiers ($18–$36) · Observed 2026-11-03 · Pricing page

Entry price $18/mo, Lower than 62% of peers; “Helpdesk & Ticketing” median is $22/mo.View pricing benchmark

Pages & changes

Tracked since 2015-03-20

Key pages

Weekly snapshots
helprace.com/ Snapshot 2026-11-04

Changes

No pricing, plan, or positioning changes detected since tracking started.

Design

First-screen visual analysis & :root CSS

Enterprise Clean (Dark canvas, balanced density) featuring headline over large product shot layout and product ui screenshot / component visuals.

First-screen preview · click to zoom

First-screen pitch & conversion flow

“Capable Teams & Happy Customers”

Headline Over Large Product Shot hero structure paired with start free / sign up CTA and no explicit trust bar.

Conversion path: Headline Over Large Product Shot + Product UI Screenshot / Component → Start Free / Sign Up

Palette · click to copy

5-D design score5.9 / 10
Typography
6.0
Color & Contrast
6.0
Layout & Spacing
6.0
Craft & Polish
6.0
Distinctiveness
5.0

Structure

Fonts
Nunito
Primary visual
Product UI Screenshot / Component
Conversion CTA
Start Free / Sign Up
Social proof
No Explicit Trust Bar
Navigation
Full-Width Top Bar
Theme & density
Dark · Balanced
Corners & depth
Small Radius · Hairline borders
Preview full AI design brief (includes :root CSS variables & layout rules)Style tokens only; never copy brand names, logos, copy, or images
# Design Brief: Enterprise Clean

Trustworthy blue-anchored palette, structured grids, and prominent customer logo walls.

## Design Tokens

```css
:root {
  --background: #1498a8;
  --surface: #ffffff;
  --foreground: #ffffff;
  --muted-foreground: #e7f4f6;
  --accent: #a3c93a;
  --radius: 4px;
  --font-heading: "Nunito", ui-sans-serif, system-ui, sans-serif;
  --font-body: "Nunito", ui-sans-serif, system-ui, sans-serif;
}
```

Color area ratio: Background #1498A8 (~42%) · Surface #FFFFFF (~30%) · Text #FFFFFF (~10%) · Muted Text #E7F4F6 (~10%) · Accent #A3C93A (~8%). Background and surface dominate the canvas; reserve the accent color for primary buttons and active states.

## Layout & Conversion Structure

- Hero layout: Headline Over Large Product Shot
- Navigation: Full-Width Top Bar
- Theme & density: Dark · Balanced
- Border radius & elevation: Small Radius; no drop shadows—separate layers with hairline borders and whitespace
- Primary visual medium: Product UI Screenshot / Component
- Conversion CTA: Start Free / Sign Up
- Headline hook: Brand Manifesto & Curiosity
- Hero components: Large Hero Product Shot
- Spatial layout notes: Headline Over Large Product Shot hero structure paired with start free / sign up CTA and no explicit trust bar.
- Visual summary: Enterprise Clean (Dark canvas, balanced density) featuring headline over large product shot layout and product ui screenshot / component visuals.

## Avoid

- Experimental navigation patterns
- Low-legibility decorative fonts
- Visual novelty that obscures the value proposition

Implement the UI following the design tokens and layout specifications above: use only these color variables, and reserve the accent color strictly for primary actions and active states. Adopt only this visual style—never copy any reference product’s brand name, logo, copy, or imagery.

Questions & evidence

How much does Helprace cost?
Tickets: $18/mo (billed annually); Community: $18/mo (billed annually); Docs: $18/mo (billed annually); Self-Service: $27/mo (billed annually); Helpdesk: $27/mo (billed annually); Complete: $36/mo (billed annually). Observed 2026-11-03. Check the source for current billing terms, usage limits and taxes.Source
How much website traffic does Helprace get?
Vaneform estimates 81.4K website visits in 2026-10. Visits can include repeat visits; this estimate measures web traffic separately from paying customers or revenue.Source
What is Helprace and what platforms does it support?
Helprace is catalogued under Helpdesk & Ticketing: Capable Teams & Happy Customers. Supported platforms: API.

Related products in this category

Customer Service & Success / Helpdesk & Ticketing

These products share a catalog category. Compare customer tasks, features and deployment requirements before treating them as alternatives.