Products

Kayako

AI-native

Scale Support. Not Headcount.

kayako.com App Store Google PlayCustomer Service & Success / Helpdesk & Ticketing

AI Benchmark
Desktop
Mobile
Monthly visits
168.2K
Up2.3%MoMOct 2026
Public revenue
Undisclosed
No public revenue evidence yet
Entry price
$1/mo
Lowest in categoryNiche median $22/mo
Creators
Jackson Dickfos
No social account linkedCo-created with Jamie Edwards
Launched
11y ago
2015-07-16 · Est.

Traffic

Monthly visitsData through Oct 2026
Events14 changes

Marketing moves

Launches, search & content, referrals, promotions
  • Kayako launched on Product HuntLaunch

    100% automated 'customer support' 🤖

    Sep 25, 2024 · 2y agoSource

  • Kayako launched on Product HuntLaunch

    Effortless real-time messaging that teams and customers love

    Sep 20, 2017 · 9y agoSource

  • Kayako launched on Product HuntLaunch

    Unify your customer data with your conversations

    Apr 24, 2017 · 9y agoSource

  • Kayako launched on Product HuntLaunch

    Unified customer service platform

    Jul 5, 2016 · 10y agoSource

  • Kayako launched on Product HuntLaunch

    The Ultimate Guide to Communicating Product Feedback

    Jul 16, 2015 · 11y agoSource

Store data

App Store · Google Play
App Store App Store
Update date not synced
Rating
Rating not syncedRating count not synced
New ratings last mo
—
Price & IAP
FreeIAP data not synced
Current version
—Store metadata
Google Play Google Play
Update date not synced
Rating
Rating not syncedRating count not synced
New ratings last mo
—
Price & IAP
FreeIAP data not synced
Current version
—Store metadata

Store assets, rating histograms, install tiers, and screenshots are synced from Apple App Store, Google Play, and Chrome Web Store.

Traffic sources

Oct 2026

Traffic breakdown

Channels

  • Direct49%
  • Organic Search35%
  • Referrals12%
  • Other5%

Countries

  • United States35%
  • India5%
  • Philippines5%
  • Canada5%
  • Italy4%

Search

Domain authority —Domain registered 2000-08-06

KeywordMonthly volume
x sign up23.9K
ikea return policy12K
kayako7,810
zendesk alternatives2,430
ikea returns2,340

Traffic data: Vaneform

Pricing

Kay
Unknown
Kayako One
Unknown

Trial: None · Observed 2026-11-03 · Pricing page

Entry price $1/mo, Lowest in category; “Helpdesk & Ticketing” median is $22/mo.View pricing benchmark

Pages & changes

Tracked since 2016-07-05

Key pages

Weekly snapshots
kayako.com/ Snapshot 2026-11-04

Changes

  1. Nov 1 · 14d ago

    Homepage headline (H1) changed to “Scale Support. Not Headcount.”Positioning

    Scale Customer Support→Scale Support. Not Headcount.

    At the time: 168.2K visits/mo13 concurrent moves
  2. Nov 1 · 14d ago

    Adopted technology: ComplianzFeatures

    —→Complianz

    At the time: 168.2K visits/mo13 concurrent moves
  3. Nov 1 · 14d ago

    Adopted technology: GSAPFeatures

    —→GSAP

    At the time: 168.2K visits/mo13 concurrent moves
  4. Nov 1 · 14d ago

    Removed technology: HubSpot AnalyticsFeatures

    HubSpot Analytics→—

    At the time: 168.2K visits/mo13 concurrent moves
  5. Nov 1 · 14d ago

    Removed technology: HubSpot WordPress pluginFeatures

    HubSpot WordPress plugin→—

    At the time: 168.2K visits/mo13 concurrent moves
  6. Nov 1 · 14d ago

    Removed technology: Linkedin Insight TagFeatures

    Linkedin Insight Tag→—

    At the time: 168.2K visits/mo13 concurrent moves

Design

First-screen visual analysis & :root CSS

Enterprise Clean (Light canvas, airy density) featuring split copy & visual layout and photography / live video visuals.

First-screen preview · click to zoom

First-screen pitch & conversion flow

“Scale Support. Not Headcount.”

Split Copy & Visual hero structure paired with book demo / contact sales CTA and customer / press logo strip.

Conversion path: Split Copy & Visual + Photography / Live Video → Book Demo / Contact Sales · Trust bar: Customer / Press Logo Strip

Palette · click to copy

5-D design score7.7 / 10
Typography
8.0
Color & Contrast
8.0
Layout & Spacing
8.0
Craft & Polish
8.0
Distinctiveness
6.0

Structure

Fonts
Inter
Primary visual
Photography / Live Video
Social proof
Customer / Press Logo Strip
Navigation
Full-Width Top Bar
Theme & density
Light · Airy
Corners & depth
Pill · Hairline borders
Preview full AI design brief (includes :root CSS variables & layout rules)Style tokens only; never copy brand names, logos, copy, or images
# Design Brief: Enterprise Clean

Trustworthy blue-anchored palette, structured grids, and prominent customer logo walls.

## Design Tokens

```css
:root {
  --background: #f6f3ee;
  --surface: #ffffff;
  --foreground: #1c1917;
  --muted-foreground: #6b6560;
  --accent: #6d3bd6;
  --radius: 9999px;
  --font-heading: "Inter", ui-sans-serif, system-ui, sans-serif;
  --font-body: "Inter", ui-sans-serif, system-ui, sans-serif;
}
```

Color area ratio: Background #F6F3EE (~46%) · Surface #FFFFFF (~16%) · Text #1C1917 (~14%) · Muted Text #6B6560 (~10%) · Accent #6D3BD6 (~14%). Background and surface dominate the canvas; reserve the accent color for primary buttons and active states.

## Layout & Conversion Structure

- Hero layout: Split Copy & Visual
- Navigation: Full-Width Top Bar
- Theme & density: Light · Airy
- Border radius & elevation: Pill; no drop shadows—separate layers with hairline borders and whitespace
- Primary visual medium: Photography / Live Video
- Conversion CTA: Book Demo / Contact Sales · Trust bar uses Customer / Press Logo Strip
- Headline hook: Pain Relief & Replacement
- Hero components: Customer Logo Wall
- Spatial layout notes: Split Copy & Visual hero structure paired with book demo / contact sales CTA and customer / press logo strip.
- Visual summary: Enterprise Clean (Light canvas, airy density) featuring split copy & visual layout and photography / live video visuals.

## Avoid

- Experimental navigation patterns
- Low-legibility decorative fonts
- Visual novelty that obscures the value proposition

Implement the UI following the design tokens and layout specifications above: use only these color variables, and reserve the accent color strictly for primary actions and active states. Adopt only this visual style—never copy any reference product’s brand name, logo, copy, or imagery.

Questions & evidence

How much does Kayako cost?
Kay: Unknown; Kayako One: Unknown. Observed 2026-11-03. Check the source for current billing terms, usage limits and taxes.Source
How much website traffic does Kayako get?
Vaneform estimates 168.2K website visits in 2026-10. Visits can include repeat visits; this estimate measures web traffic separately from paying customers or revenue.Source
What is Kayako and what platforms does it support?
Kayako is catalogued under Helpdesk & Ticketing: Scale Support. Not Headcount.. Supported platforms: Mobile App, API.

Related products in this category

Customer Service & Success / Helpdesk & Ticketing

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