Help desk and live chat with AI agents
ladesk.com Customer Service & Success / Helpdesk & Ticketing
- Monthly visits
- 715.7K
- Down24.7%MoMSep 2026
- Public revenue
- Undisclosed
- No public revenue evidence yet
- Entry price
- $11/mo
- Lower than 77% of peersNiche median $22/mo
- Launched
- 11y ago
- 2015-09-29 · Est.
Traffic
Marketing moves
Launches, search & content, referrals, promotionsMCP Server & Agent Ecosystem
- Exposed tool capabilities:
- AI Answer AssistantAI Ticket SummaryFree setup and migration
Traffic sources
Traffic breakdown
Channels
- Direct72%
- Referrals15%
- Organic Search6%
- Social4%
- Other3%
Countries
- United States25%
- Venezuela9%
- Singapore8%
- Slovakia7%
- India4%
Search
Domain authority —Domain registered 2011-05-01
| Keyword | Monthly volume |
|---|---|
| glorious model o software | 7,080 |
| find my usi | 3,790 |
| idrive restore does not show any folders to choose | 510 |
| glorious core original bin | 290 |
| glorious model o wired disassembly | 220 |
Traffic data: Vaneform
Pricing
Trial: Every plan can be tried free for 30 days without a credit card · 4 paid tiers ($11–$3199) · Observed 2026-11-03 · Pricing page
Entry price $11/mo, Lower than 77% of peers; “Helpdesk & Ticketing” median is $22/mo.View pricing benchmark
Pages & changes
Key pages
Weekly snapshots- Homewww.liveagent.com/
- Pricingwww.liveagent.com/pricing/ Snapshot 2026-11-03
- Featureswww.liveagent.com/features/universal-inbox/ Snapshot 2026-11-03
Changes
No pricing, plan, or positioning changes detected since tracking started.
Design
Enterprise Clean (Light canvas, balanced density) featuring split copy & visual layout and photography / live video visuals.
First-screen preview · click to zoom
First-screen pitch & conversion flow
“Help desk and live chat with AI agents”
Split Copy & Visual hero structure paired with start free / sign up CTA and stacked avatars & testimonials.
Conversion path: Split Copy & Visual + Photography / Live Video → Start Free / Sign Up · Trust bar: Stacked Avatars & Testimonials
- Category Positioning Anchor
- Large Hero Product Shot
- Floating Multi-Cards
- Metrics Strip
Palette · click to copy
- Typography
- 7.0
- Color & Contrast
- 7.0
- Layout & Spacing
- 7.0
- Craft & Polish
- 7.0
- Distinctiveness
- 5.0
Structure
- Fonts
- Roboto
- Hero layout
- Split Copy & Visual
- Primary visual
- Photography / Live Video
- Conversion CTA
- Start Free / Sign Up
- Social proof
- Stacked Avatars & Testimonials
- Navigation
- Full-Width Top Bar
- Theme & density
- Light · Balanced
- Corners & depth
- Small Radius · With shadow
Preview full AI design brief (includes :root CSS variables & layout rules)Style tokens only; never copy brand names, logos, copy, or images
# Design Brief: Enterprise Clean (with Minimal Monochrome)
Trustworthy blue-anchored palette, structured grids, and prominent customer logo walls.
## Design Tokens
```css
:root {
--background: #ffffff;
--surface: #f3f3f1;
--foreground: #20211f;
--muted-foreground: #62635f;
--accent: #ff801b;
--radius: 4px;
--font-heading: "Roboto", ui-sans-serif, system-ui, sans-serif;
--font-body: "Roboto", ui-sans-serif, system-ui, sans-serif;
}
```
Color area ratio: Background #FFFFFF (~72%) · Surface #F3F3F1 (~15%) · Text #20211F (~6%) · Muted Text #62635F (~4%) · Accent #FF801B (~3%). Background and surface dominate the canvas; reserve the accent color for primary buttons and active states.
## Layout & Conversion Structure
- Hero layout: Split Copy & Visual
- Navigation: Full-Width Top Bar
- Theme & density: Light · Balanced
- Border radius & elevation: Small Radius; use elevation shadows to separate layers
- Primary visual medium: Photography / Live Video
- Conversion CTA: Start Free / Sign Up · Trust bar uses Stacked Avatars & Testimonials
- Headline hook: Category Positioning Anchor
- Hero components: Large Hero Product Shot, Floating Multi-Cards, Metrics Strip
- Spatial layout notes: Split Copy & Visual hero structure paired with start free / sign up CTA and stacked avatars & testimonials.
- Visual summary: Enterprise Clean (Light canvas, balanced density) featuring split copy & visual layout and photography / live video visuals.
## Avoid
- Experimental navigation patterns
- Low-legibility decorative fonts
- Visual novelty that obscures the value proposition
Implement the UI following the design tokens and layout specifications above: use only these color variables, and reserve the accent color strictly for primary actions and active states. Adopt only this visual style—never copy any reference product’s brand name, logo, copy, or imagery.
Questions & evidence
- How much does LiveAgent cost?
- Starter: $11/mo; Team: $22/mo; Business: $38/mo; Enterprise: $3,199/mo. Observed 2026-11-03. Check the source for current billing terms, usage limits and taxes.Source
- How much website traffic does LiveAgent get?
- Vaneform estimates 715.7K website visits in 2026-09. Visits can include repeat visits; this estimate measures web traffic separately from paying customers or revenue.Source
- What is LiveAgent and what platforms does it support?
- LiveAgent is catalogued under Helpdesk & Ticketing: Help desk and live chat with AI agents. Supported platforms: MCP Server.
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