Products

ProProfs Help Desk 2.0

AI-nativeSkill

AI Help Desk Software That Resolves Tickets 3x Faster, Delightfully

proprofsdesk.com Google Play App StoreCustomer Service & Success / Helpdesk & Ticketing

AI Benchmark
Desktop
Mobile
Monthly visits
None yet
No traffic data yet
Public revenue
Undisclosed
No public revenue evidence yet
Entry price
$19.99/mo
Lower than 54% of peersNiche median $22/mo
Creators
Jared Cornell
@jared_cornelll· 488 followersCo-created with Jason Grills
Launched
6y ago
2020-03-05 · Est.

Traffic

Monthly visits

No traffic data yet.

Events7 changes

Marketing moves

Launches, search & content, referrals, promotions
X accounts@jared_cornelll@jason_proprofs@proprofs@seotoolr

  • Launched on Product HuntLaunch

    Help Desk Software for Creating Better Support Experiences

    Mar 5, 2020 · 6y agoLaunch page

MCP Server & Agent Ecosystem

GitHub · MCP / Skill

Agent, MCP & Developer Integration

Agent SkillAPI
Ecosystem & integrations:
ProProfs Live ChatKnowledge BaseSurvey MakerSalesforceMS DynamicsWhatsAppInstagramFacebook MessengerTelegramActive Directory
Exposed tool capabilities:
Shared InboxSupport Reply AutomationAutomated Ticket DispatchCollaborate with shared inboxesSimplify field service managementAI Agent Training
Browse developer & CLI tools →

Store data

Google Play · App Store
Google Play Google Play
Update date not synced
Rating
Rating not syncedRating count not synced
New ratings last mo
—
Price & IAP
FreeIAP data not synced
Current version
—Store metadata
App Store App Store
Update date not synced
Rating
Rating not syncedRating count not synced
New ratings last mo
—
Price & IAP
FreeIAP data not synced
Current version
—Store metadata

Store assets, rating histograms, install tiers, and screenshots are synced from Apple App Store, Google Play, and Chrome Web Store.

Traffic sources

Traffic breakdown

No traffic channel or country breakdown data for this website yet.

View similar products ↓

Search

Domain authority —Domain registered Unknown

No search keyword data for this website yet.

Traffic data: Vaneform

Pricing

FREE PLAN
$0.00
single agent /forever free · 100 tickets/month · Unlimited Inboxes · Unlimited Ticket History
Essentials
$19.99/mo (billed annually)
Billed annually $239.88/yr
1 User · 1,000 tickets/month
Business
$29.99/mo (billed annually)
Billed annually $359.88/yr
1 User · 6,000 tickets/month · Unlimited Inboxes
Business Complete Elite
$179.97/mo (billed annually)
Billed annually $719.88/yr-67%
3 User Seats • 15,000 Tickets/mo • AI-First

Trial: None · 3 paid tiers ($19.99–$179.97) · Up to 67% off annually · Observed 2026-11-09 · Pricing page

Entry price $19.99/mo, Lower than 54% of peers; “Helpdesk & Ticketing” median is $22/mo.View pricing benchmark

Pages & changes

Tracked since 2020-03-05

Key pages

Weekly snapshots
www.proprofsdesk.com/ Snapshot 2026-11-09

Changes

  1. Nov 1 · 14d ago

    Homepage headline (H1) changed to “AI Help Desk Software That Resolves Tickets 3x Faster, Delightfully”Positioning

    Best Help Desk Software for Customer Delight→AI Help Desk Software That Resolves Tickets 3x Faster, Delightfully

  2. Nov 1 · 14d ago

    Removed technology: Cart FunctionalityFeatures

    Cart Functionality→—

  3. Nov 1 · 14d ago

    Adopted technology: Cloudflare Bot ManagementFeatures

    —→Cloudflare Bot Management

  4. Nov 1 · 14d ago

    Adopted technology: HotjarFeatures

    —→Hotjar

  5. Nov 1 · 14d ago

    Removed technology: PicreelFeatures

    Picreel→—

  6. Nov 1 · 14d ago

    Adopted technology: YouTubeFeatures

    —→YouTube

Questions & evidence

How much does ProProfs Help Desk 2.0 cost?
FREE PLAN: $0.00; Essentials: $19.99/mo (billed annually) (annual billing available); Business: $29.99/mo (billed annually) (annual billing available); Business Complete Elite: $179.97/mo (billed annually) (annual billing available). Observed 2026-11-09. Check the source for current billing terms, usage limits and taxes.Source
What is ProProfs Help Desk 2.0 and what platforms does it support?
ProProfs Help Desk 2.0 is catalogued under Helpdesk & Ticketing: AI Help Desk Software That Resolves Tickets 3x Faster, Delightfully. Supported platforms: Mobile App, API.

Related products in this category

Customer Service & Success / Helpdesk & Ticketing

These products share a catalog category. Compare customer tasks, features and deployment requirements before treating them as alternatives.