Automate 50% of your tickets. In 30 days.
richpanel.com Google Play App StoreCustomer Service & Success / Helpdesk & Ticketing
- Monthly visits
- 384.3K
- Down9.0%MoMOct 2026
- Entry price
- $9/mo
- Lower than 86% of peersNiche median $22/mo
- Launched
- 8y ago
- 2018-09-22 · Est.
Traffic & revenue
Revenue evidence
Publicly disclosed & verified revenue figures, sorted by date“Richpanel's annual revenue was $4M in November 2024, according to starterstory.com. No later figure is on record.”
Marketing moves
Launches, search & content, referrals, promotions- A customer went live on Richpanel 3 weeks ago. Already at 70% AI automation. No months of onboarding. No months of training. AI learns from past tickets, replicates your best agents, and takes the action across your tools.
@realamitrg · 2026-10-23 · 18 likes · 5 reposts · 907 views
- Which AI models are brands actually using for customer support? 950+ billion tokens. 3 months of production usage on Richpanel. We’ve made the model leaderboard public. Compare usage, cost per resolved conversation, and filter by use cas
@realamitrg · 2026-10-22 · 29 likes · 5 reposts · 6,633 views
- We built Richpanel’s MCP over a year ago. Seeing it officially listed on the Anthropic Marketplace today is crazy 🥹 And a big thank you to the @AnthropicAI team. They’ve been so hands-on with us. Getting into the weeds on where models fa
@realamitrg · 2026-10-19 · 30 likes · 3 reposts · 1,082 views
Richpanel launched on BetaListLaunch
Richpanel – Beautiful CRM, help desk and live chat — Beautiful CRM, help desk and live chat
Sep 22, 2018 · 8y agoSource
Third-party reviews & case dossiers
Acquisition breakdowns, engineer reviews & open-source metricsRichpanel is a usage-based customer support software company serving ecommerce brands, founded in December 2019 and headquartered with its first customer acquired in March 2020.
MCP Server & Agent Ecosystem
- Exposed tool capabilities:
- Ecommerce SupportSelf-service portalUnlimited automations
Store data
- Rating
- Rating not syncedRating count not synced
- New ratings last mo
- —
- Price & IAP
- FreeIAP data not synced
- Current version
- —Store metadata
- Rating
- Rating not syncedRating count not synced
- New ratings last mo
- —
- Price & IAP
- FreeIAP data not synced
- Current version
- —Store metadata
Store assets, rating histograms, install tiers, and screenshots are synced from Apple App Store, Google Play, and Chrome Web Store.
Traffic sources
Traffic breakdown
Channels
- Direct79%
- Social6%
- Email5%
- Organic Search5%
- Other4%
Countries
- United States60%
- Philippines10%
- India10%
- Thailand5%
- China4%
Search
Domain authority —Domain registered 2017-08-02
| Keyword | Monthly volume |
|---|---|
| gorgias | 79.3K |
| richpanel | 15.3K |
| rich panel | 2,090 |
| richpanel mcp | 330 |
| rich panel pricing | 200 |
Traffic data: Vaneform
Pricing
Trial: None · 3 paid tiers ($9–$120) · Up to 17% off annually · Enterprise custom tier · Observed 2026-11-03 · Pricing page
Entry price $9/mo, Lower than 86% of peers; “Helpdesk & Ticketing” median is $22/mo.View pricing benchmark
Pages & changes
Key pages
Weekly snapshotsChanges
- Nov 1 · 14d ago
Homepage headline (H1) changed to “Cut Your Support Costs by 30 % and Reduce Tickets by 50% – Guaranteed.”Positioning
Cut Your Support Costs by 30% and Reduce Tickets by 30% - Guaranteed.→Cut Your Support Costs by 30 % and Reduce Tickets by 50% – Guaranteed.
At the time: 384.3K visits/mo6 concurrent moves
Design
Enterprise Clean (Dark canvas, balanced density) featuring centered headline + cta layout and photography / live video visuals.
First-screen preview · click to zoom
First-screen pitch & conversion flow
“Automate 50% of your tickets. In 30 days.”
Centered Headline + CTA hero structure paired with book demo / contact sales CTA and customer / press logo strip.
Conversion path: Centered Headline + CTA + Photography / Live Video → Book Demo / Contact Sales · Trust bar: Customer / Press Logo Strip
- Outcome & Speed Promise
- Customer Logo Wall
Palette · click to copy
- Typography
- 8.0
- Color & Contrast
- 8.0
- Layout & Spacing
- 8.0
- Craft & Polish
- 8.0
- Distinctiveness
- 7.0
Structure
- Fonts
- Inter
- Hero layout
- Centered Headline + CTA
- Primary visual
- Photography / Live Video
- Conversion CTA
- Book Demo / Contact Sales
- Social proof
- Customer / Press Logo Strip
- Navigation
- Full-Width Top Bar
- Theme & density
- Dark · Balanced
- Corners & depth
- Pill · Hairline borders
Preview full AI design brief (includes :root CSS variables & layout rules)Style tokens only; never copy brand names, logos, copy, or images
# Design Brief: Enterprise Clean
Trustworthy blue-anchored palette, structured grids, and prominent customer logo walls.
## Design Tokens
```css
:root {
--background: #6b5644;
--surface: #f4efe6;
--foreground: #f7f3ec;
--muted-foreground: #d8d0c6;
--accent: #2a241e;
--radius: 9999px;
--font-heading: "Inter", ui-sans-serif, system-ui, sans-serif;
--font-body: "Inter", ui-sans-serif, system-ui, sans-serif;
}
```
Color area ratio: Background #6B5644 (~62%) · Surface #F4EFE6 (~8%) · Text #F7F3EC (~14%) · Muted Text #D8D0C6 (~8%) · Accent #2A241E (~8%). Background and surface dominate the canvas; reserve the accent color for primary buttons and active states.
## Layout & Conversion Structure
- Hero layout: Centered Headline + CTA
- Navigation: Full-Width Top Bar
- Theme & density: Dark · Balanced
- Border radius & elevation: Pill; no drop shadows—separate layers with hairline borders and whitespace
- Primary visual medium: Photography / Live Video
- Conversion CTA: Book Demo / Contact Sales · Trust bar uses Customer / Press Logo Strip
- Headline hook: Outcome & Speed Promise
- Hero components: Customer Logo Wall
- Spatial layout notes: Centered Headline + CTA hero structure paired with book demo / contact sales CTA and customer / press logo strip.
- Visual summary: Enterprise Clean (Dark canvas, balanced density) featuring centered headline + cta layout and photography / live video visuals.
## Avoid
- Experimental navigation patterns
- Low-legibility decorative fonts
- Visual novelty that obscures the value proposition
Implement the UI following the design tokens and layout specifications above: use only these color variables, and reserve the accent color strictly for primary actions and active states. Adopt only this visual style—never copy any reference product’s brand name, logo, copy, or imagery.
Questions & evidence
- How much does Richpanel cost?
- Base: $9/mo; PRO: $60/mo (annual billing available); pro MAX: $120/mo (annual billing available); enterprise: Contact sales. Observed 2026-11-03. Check the source for current billing terms, usage limits and taxes.Source
- How much website traffic does Richpanel get?
- Vaneform estimates 384.3K website visits in 2026-10. Visits can include repeat visits; this estimate measures web traffic separately from paying customers or revenue.Source
- What is Richpanel and what platforms does it support?
- Richpanel is catalogued under Helpdesk & Ticketing: Automate 50% of your tickets. In 30 days.. Supported platforms: Mobile App, API.
- What is Richpanel's publicly disclosed revenue?
- GetLatka records a founder-reported figure of $4M /yr stated on 2024-11-01.Source
Related products in this category
These products share a catalog category. Compare customer tasks, features and deployment requirements before treating them as alternatives.
| Product | Entry price | Visits | Revenue |
|---|---|---|---|
| ZendeskGiantAI-powered customer service platform | $19/mo | 61M | Undisclosed |
| FreshdeskGiantFrom your first AI agent to AI across customer service. We'll get you there. | $15/mo | 13.9M | Undisclosed |
| HelpshiftMatureThe AI-Native Player Engagement Platform for Games | — | 4.7M | Undisclosed |
| IntercomMatureA complete system for AI and human customer service | $19/mo | 4.5M | Undisclosed |
| FrontMatureAll your teams. All your AI agents. One place to run customer work, together. | $25/mo | 2M | Undisclosed |
| SamanageMatureService Desk | — | 920.3K | Undisclosed |