Products

Richpanel

AI-nativeSkill

Automate 50% of your tickets. In 30 days.

richpanel.com Google Play App StoreCustomer Service & Success / Helpdesk & Ticketing

AI Benchmark
Desktop
Mobile
Monthly visits
384.3K
Down9.0%MoMOct 2026
ARR
$4MClaimed
≈ $333.3K/mo · 2024-11-01GetLatka
Entry price
$9/mo
Lower than 86% of peersNiche median $22/mo
Creators
Amit RG
@realamitrg· 1,322 followers
Launched
8y ago
2018-09-22 · Est.

Traffic & revenue

Monthly visitsData through Oct 2026
Events7 changes

Revenue evidence

Publicly disclosed & verified revenue figures, sorted by date
  • 2024-11-01$4M/yr(≈ $333.3K/mo)ClaimedGetLatka

    “Richpanel's annual revenue was $4M in November 2024, according to starterstory.com. No later figure is on record.”

Marketing moves

Launches, search & content, referrals, promotions
  • Richpanel launched on Product HuntLaunch

    AI Powered CRM for Ecommerce

    Sep 27, 2018 · 8y agoSource

  • Richpanel launched on BetaListLaunch

    Richpanel – Beautiful CRM, help desk and live chat — Beautiful CRM, help desk and live chat

    Sep 22, 2018 · 8y agoSource

Third-party reviews & case dossiers

Acquisition breakdowns, engineer reviews & open-source metrics
GetLatka32 team membersFunding $7M
2026-10-07Source

Richpanel is a usage-based customer support software company serving ecommerce brands, founded in December 2019 and headquartered with its first customer acquired in March 2020.

MCP Server & Agent Ecosystem

GitHub · MCP / Skill

Store data

Google Play · App Store
Google Play Google Play
Update date not synced
Rating
Rating not syncedRating count not synced
New ratings last mo
—
Price & IAP
FreeIAP data not synced
Current version
—Store metadata
App Store App Store
Update date not synced
Rating
Rating not syncedRating count not synced
New ratings last mo
—
Price & IAP
FreeIAP data not synced
Current version
—Store metadata

Store assets, rating histograms, install tiers, and screenshots are synced from Apple App Store, Google Play, and Chrome Web Store.

Traffic sources

Oct 2026

Traffic breakdown

Channels

  • Direct79%
  • Social6%
  • Email5%
  • Organic Search5%
  • Other4%

Countries

  • United States60%
  • Philippines10%
  • India10%
  • Thailand5%
  • China4%

Search

Domain authority —Domain registered 2017-08-02

KeywordMonthly volume
gorgias79.3K
richpanel15.3K
rich panel2,090
richpanel mcp330
rich panel pricing200

Traffic data: Vaneform

Pricing

Base
$9/mo
Up to 3 seats · 3 Automation Rules · Up to 50 AI Assisted Replies
PRO
$60/mo
Billed annually $50/mo-17%
Unlimited Automation Rules · Up to 200 AI Assisted Replies · Up to 10 seats
pro MAX
$120/mo
Billed annually $100/mo-17%
Unlimited AI Assisted Replies · Unlimited Seats
enterprise
Contact sales

Trial: None · 3 paid tiers ($9–$120) · Up to 17% off annually · Enterprise custom tier · Observed 2026-11-03 · Pricing page

Entry price $9/mo, Lower than 86% of peers; “Helpdesk & Ticketing” median is $22/mo.View pricing benchmark

Pages & changes

Tracked since 2018-09-27

Key pages

Weekly snapshots
www.richpanel.com/ Snapshot 2026-11-04

Changes

  1. Nov 1 · 14d ago

    Homepage headline (H1) changed to “Cut Your Support Costs by 30 % and Reduce Tickets by 50% – Guaranteed.”Positioning

    Cut Your Support Costs by 30% and Reduce Tickets by 30% - Guaranteed.→Cut Your Support Costs by 30 % and Reduce Tickets by 50% – Guaranteed.

    At the time: 384.3K visits/mo6 concurrent moves
  2. Nov 1 · 14d ago

    Removed technology: Amazon ALBFeatures

    Amazon ALB→—

    At the time: 384.3K visits/mo6 concurrent moves
  3. Nov 1 · 14d ago

    Adopted technology: Amazon S3Features

    —→Amazon S3

    At the time: 384.3K visits/mo6 concurrent moves
  4. Nov 1 · 14d ago

    Removed technology: HTTP/3Features

    HTTP/3→—

    At the time: 384.3K visits/mo6 concurrent moves
  5. Nov 1 · 14d ago

    Adopted technology: LiveIntentFeatures

    —→LiveIntent

    At the time: 384.3K visits/mo6 concurrent moves
  6. Nov 1 · 14d ago

    Removed technology: VWOFeatures

    VWO→—

    At the time: 384.3K visits/mo6 concurrent moves

Design

First-screen visual analysis & :root CSS

Enterprise Clean (Dark canvas, balanced density) featuring centered headline + cta layout and photography / live video visuals.

First-screen preview · click to zoom

First-screen pitch & conversion flow

“Automate 50% of your tickets. In 30 days.”

Centered Headline + CTA hero structure paired with book demo / contact sales CTA and customer / press logo strip.

Conversion path: Centered Headline + CTA + Photography / Live Video → Book Demo / Contact Sales · Trust bar: Customer / Press Logo Strip

Palette · click to copy

5-D design score7.9 / 10
Typography
8.0
Color & Contrast
8.0
Layout & Spacing
8.0
Craft & Polish
8.0
Distinctiveness
7.0

Structure

Fonts
Inter
Primary visual
Photography / Live Video
Social proof
Customer / Press Logo Strip
Navigation
Full-Width Top Bar
Theme & density
Dark · Balanced
Corners & depth
Pill · Hairline borders
Preview full AI design brief (includes :root CSS variables & layout rules)Style tokens only; never copy brand names, logos, copy, or images
# Design Brief: Enterprise Clean

Trustworthy blue-anchored palette, structured grids, and prominent customer logo walls.

## Design Tokens

```css
:root {
  --background: #6b5644;
  --surface: #f4efe6;
  --foreground: #f7f3ec;
  --muted-foreground: #d8d0c6;
  --accent: #2a241e;
  --radius: 9999px;
  --font-heading: "Inter", ui-sans-serif, system-ui, sans-serif;
  --font-body: "Inter", ui-sans-serif, system-ui, sans-serif;
}
```

Color area ratio: Background #6B5644 (~62%) · Surface #F4EFE6 (~8%) · Text #F7F3EC (~14%) · Muted Text #D8D0C6 (~8%) · Accent #2A241E (~8%). Background and surface dominate the canvas; reserve the accent color for primary buttons and active states.

## Layout & Conversion Structure

- Hero layout: Centered Headline + CTA
- Navigation: Full-Width Top Bar
- Theme & density: Dark · Balanced
- Border radius & elevation: Pill; no drop shadows—separate layers with hairline borders and whitespace
- Primary visual medium: Photography / Live Video
- Conversion CTA: Book Demo / Contact Sales · Trust bar uses Customer / Press Logo Strip
- Headline hook: Outcome & Speed Promise
- Hero components: Customer Logo Wall
- Spatial layout notes: Centered Headline + CTA hero structure paired with book demo / contact sales CTA and customer / press logo strip.
- Visual summary: Enterprise Clean (Dark canvas, balanced density) featuring centered headline + cta layout and photography / live video visuals.

## Avoid

- Experimental navigation patterns
- Low-legibility decorative fonts
- Visual novelty that obscures the value proposition

Implement the UI following the design tokens and layout specifications above: use only these color variables, and reserve the accent color strictly for primary actions and active states. Adopt only this visual style—never copy any reference product’s brand name, logo, copy, or imagery.

Questions & evidence

How much does Richpanel cost?
Base: $9/mo; PRO: $60/mo (annual billing available); pro MAX: $120/mo (annual billing available); enterprise: Contact sales. Observed 2026-11-03. Check the source for current billing terms, usage limits and taxes.Source
How much website traffic does Richpanel get?
Vaneform estimates 384.3K website visits in 2026-10. Visits can include repeat visits; this estimate measures web traffic separately from paying customers or revenue.Source
What is Richpanel and what platforms does it support?
Richpanel is catalogued under Helpdesk & Ticketing: Automate 50% of your tickets. In 30 days.. Supported platforms: Mobile App, API.
What is Richpanel's publicly disclosed revenue?
GetLatka records a founder-reported figure of $4M /yr stated on 2024-11-01.Source

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