One central platform for all your support cases
zammad.com Customer Service & Success / Helpdesk & Ticketing
- Monthly visits
- 237.1K
- Down12.5%MoMOct 2026
- Public revenue
- Undisclosed
- No public revenue evidence yet
- Entry price
- $7.56/mo
- Lower than 93% of peersNiche median $22/mo
- Launched
- 10y ago
- 2016-10-20 · Est.
Traffic
Marketing moves
Launches, search & content, referrals, promotionsZammad launched on Show HN (9 pts · 9 comments)Launch
Zammad – Open Source ticket system
Oct 20, 2016 · 10y agoSource
MCP Server & Agent Ecosystem
Agent, MCP & Developer Integration
Agent Skill- Exposed tool capabilities:
- Knowledge BaseCore WorkflowsFull-text SearchMobile View
Traffic sources
Traffic breakdown
Channels
- Direct71%
- Organic Search15%
- Referrals6%
- Email5%
- Other3%
Countries
- Germany83%
- United States3%
- Sweden2%
- Brazil1%
- Netherlands1%
Search
Domain authority —Domain registered 2012-01-18
| Keyword | Monthly volume |
|---|---|
| schulmanager | 26.6K |
| zammad | 16.2K |
| zammad changelog | 810 |
| zammed | 160 |
| kibana zammad dashboard | 160 |
Traffic data: Vaneform
Pricing
Trial: After the 30 days of testing · Enterprise custom tier · Observed 2026-11-03 · Pricing page
Entry price $7.56/mo, Lower than 93% of peers; “Helpdesk & Ticketing” median is $22/mo.View pricing benchmark
Pages & changes
Key pages
Weekly snapshotsChanges
Design
Enterprise Clean (Dark canvas, balanced density) featuring split copy & visual layout and product ui screenshot / component visuals.
First-screen preview · click to zoom
First-screen pitch & conversion flow
“One central platform for all your support cases”
Split Copy & Visual hero structure paired with start free / sign up CTA and user count, rating, or key metrics.
Conversion path: Split Copy & Visual + Product UI Screenshot / Component → Start Free / Sign Up · Trust bar: User Count, Rating, or Key Metrics
- Category Positioning Anchor
- Large Hero Product Shot
- Metrics Strip
Palette · click to copy
- Typography
- 8.0
- Color & Contrast
- 8.0
- Layout & Spacing
- 8.0
- Craft & Polish
- 7.0
- Distinctiveness
- 6.0
Structure
- Fonts
- Inter
- Hero layout
- Split Copy & Visual
- Primary visual
- Product UI Screenshot / Component
- Conversion CTA
- Start Free / Sign Up
- Social proof
- User Count, Rating, or Key Metrics
- Navigation
- Full-Width Top Bar
- Theme & density
- Dark · Balanced
- Corners & depth
- Pill · Hairline borders
Preview full AI design brief (includes :root CSS variables & layout rules)Style tokens only; never copy brand names, logos, copy, or images
# Design Brief: Enterprise Clean (with Minimal Monochrome)
Trustworthy blue-anchored palette, structured grids, and prominent customer logo walls.
## Design Tokens
```css
:root {
--background: #0b1e28;
--surface: #f3f2ef;
--foreground: #f8fafb;
--muted-foreground: #9ca7ad;
--accent: #f9be00;
--radius: 9999px;
--font-heading: "Inter", ui-sans-serif, system-ui, sans-serif;
--font-body: "Inter", ui-sans-serif, system-ui, sans-serif;
}
```
Color area ratio: Background #0B1E28 (~71%) · Surface #F3F2EF (~14%) · Text #F8FAFB (~8%) · Muted Text #9CA7AD (~4%) · Accent #F9BE00 (~3%). Background and surface dominate the canvas; reserve the accent color for primary buttons and active states.
## Layout & Conversion Structure
- Hero layout: Split Copy & Visual
- Navigation: Full-Width Top Bar
- Theme & density: Dark · Balanced
- Border radius & elevation: Pill; no drop shadows—separate layers with hairline borders and whitespace
- Primary visual medium: Product UI Screenshot / Component
- Conversion CTA: Start Free / Sign Up · Trust bar uses User Count, Rating, or Key Metrics
- Headline hook: Category Positioning Anchor
- Hero components: Large Hero Product Shot, Metrics Strip
- Spatial layout notes: Split Copy & Visual hero structure paired with start free / sign up CTA and user count, rating, or key metrics.
- Visual summary: Enterprise Clean (Dark canvas, balanced density) featuring split copy & visual layout and product ui screenshot / component visuals.
## Avoid
- Experimental navigation patterns
- Low-legibility decorative fonts
- Visual novelty that obscures the value proposition
Implement the UI following the design tokens and layout specifications above: use only these color variables, and reserve the accent color strictly for primary actions and active states. Adopt only this visual style—never copy any reference product’s brand name, logo, copy, or imagery.
Questions & evidence
- How much does Zammad cost?
- Starter v2: 7 € / 9 €; Professional v2: 16 € / 18 €; Plus v2: 25 € / 27 €; Business: 2 999 € Annual billing; Enterprise: 5 999 € Annual billing; Corporation: 9 999 € Annual billing. Observed 2026-11-03. Check the source for current billing terms, usage limits and taxes.Source
- How much website traffic does Zammad get?
- Vaneform estimates 237.1K website visits in 2026-10. Visits can include repeat visits; this estimate measures web traffic separately from paying customers or revenue.Source
- What is Zammad and what platforms does it support?
- Zammad is catalogued under Helpdesk & Ticketing: One central platform for all your support cases. Supported platforms: Web.
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