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헬프데스크 및 티켓 관리 시장
고객 서비스 및 성공 / 헬프데스크 및 티켓 관리
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헬프데스크 및 티켓 관리 · 호스트 플랫폼: Slack
기반 플랫폼
Slack
89
WhatsApp
72
Shopify
52
Google Workspace
45
Telegram
36
Jira
35
Microsoft Teams
34
HubSpot
32
월간 방문수 기준
매출 기준
방문 전월비 기준
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89개 제품
제품 및 리서치 지표
제품
한줄 소개
월간 방문 · 10월
전월 대비
도메인 등록
매출
작업
F
Freshservice
거대
MCP
freshservice.com
Service, operations, and assets unified
Service, operations, and assets unified
5.7M
하락
1.8%
2003-10
비공개
I
Intercom
intercom.com
A complete system for AI and human customer service
A complete system for AI and human customer service
4.5M
상승
2.7%
1993-12
비공개
S
Samanage
samanage.com
Service Desk
Service Desk
836.1K
하락
9.1%
2007-05
비공개
C
Chatwoot
오픈소스
chatwoot.com
The modern customer support tool for your business
The modern customer support tool for your business
695K
하락
10.3%
2016-10
비공개
L
LiveAgent
MCP
ladesk.com
Help desk and live chat with AI agents
Help desk and live chat with AI agents
647.6K
하락
9.5%
2011-05
비공개
P
Pylon
MCP
usepylon.com
The new way to run customer support.
The new way to run customer support.
284.9K
상승
6.1%
2022-11
비공개
D
DeskPRO
deskpro.com
The future of help desk is human
The future of help desk is human
179.1K
하락
9.8%
2001-03
비공개
S
Serval
serval.com
Enterprise service management for the AI era
Enterprise service management for the AI era
176K
상승
21.2%
—
비공개
F
Front
MCP
front.com
All your teams. All your AI agents. One place to run customer work, together.
All your teams. All your AI agents. One place to run customer work, together.
175.6K
하락
16.1%
—
$100M/년
자체 공개
K
Kayako
kayako.com
Scale Support. Not Headcount.
Scale Support. Not Headcount.
168.2K
상승
2.3%
2000-08
비공개
h
hiver
hiverhq.com
The agentic customer service platform built for complex support.
The agentic customer service platform built for complex support.
140.3K
하락
28.4%
2015-08
비공개
P
Plain
MCP
plain.com
Build support your own way
Build support your own way
137.6K
상승
54.1%
1996-06
비공개
B
BoldDesk
MCP
bolddesk.com
Automate up to 90% of Your Support With AI Agents That Resolve, Not Deflect
Automate up to 90% of Your Support With AI Agents That Resolve, Not Deflect
124.2K
하락
15.6%
2006-09
$10K
자체 공개
L
LiveAgent
MCP
liveagent.com
Help desk and live chat with AI agents
Help desk and live chat with AI agents
120.1K
상승
16.4%
1996-09
$6.3M/년
자체 공개
R
Raiseaticket
raiseaticket.com
Customer support, managed better with our free helpdesk
Customer support, managed better with our free helpdesk
118.9K
하락
8.1%
2017-03
비공개
P
Periskope
MCP
periskope.app
Manage WhatsApp Groups, Chats and Numbers at scale
Manage WhatsApp Groups, Chats and Numbers at scale
114.4K
상승
14.9%
2023-08
비공개
D
Drag
MCP
dragapp.com
The inbox for teams and agents.
The inbox for teams and agents.
85.7K
상승
19.6%
2017-03
비공개
S
Siit
MCP
siit.io
The AI Service Desk
The AI Service Desk
77.2K
하락
7.9%
—
비공개
V
Volty
voltade.com
Build what your business needs in minutes, not weeks
Build what your business needs in minutes, not weeks
45.5K
하락
28.3%
2023-02
비공개
h
harmony
harmony.io
AI-native ITSM and ESM platform
AI-native ITSM and ESM platform
40.1K
상승
15.1%
—
비공개
M
Mava
mava.app
Customer Support Built for Modern Teams
Customer Support Built for Modern Teams
32.4K
하락
2.6%
—
비공개
K
Keeping
MCP
keeping.com
One shared inbox. In Gmail and your AI assistant.
One shared inbox. In Gmail and your AI assistant.
31.7K
하락
14.4%
—
비공개
U
Unthread
unthread.io
The helpdesk that learns how your company works.
The helpdesk that learns how your company works.
27K
하락
22.2%
2022-08
$2,500
자체 공개
F
FreeScout
오픈소스
freescout.net
Best Open Source Helpdesk & Shared Mailbox
Best Open Source Helpdesk & Shared Mailbox
24.2K
하락
49.2%
—
비공개
S
Suptask
MCP
suptask.com
The Slack-native Ticketing System
The Slack-native Ticketing System
23.3K
하락
22.3%
2020-11
비공개
C
ClearFeed
clearfeed.ai
Omnichannel Support for Slack-First Teams, powered by AI Agents
Omnichannel Support for Slack-First Teams, powered by AI Agents
19.8K
하락
29.2%
2021-04
비공개
R
Ravenna
ravenna.ai
The Agentic Service Desk for IT, HR, and Operations
The Agentic Service Desk for IT, HR, and Operations
16.4K
하락
25.9%
—
비공개
S
SparrowDesk
sparrowdesk.com
You run support. AI runs the busywork.
You run support. AI runs the busywork.
15.5K
하락
37.8%
—
비공개
D
Desku
desku.io
AI Customer Service Software for Small Businesses & Startups
AI Customer Service Software for Small Businesses & Startups
13.6K
전월 <5K
—
비공개
H
Helploom
helploom.com
A beautiful, calm customer support experience
A beautiful, calm customer support experience
10.7K
하락
29.6%
2025-07
$0
T
Thena
MCP
thena.ai
Resolve customer issues, right where they start.
Resolve customer issues, right where they start.
9.8K
하락
29.4%
2022-02
비공개
H
HelpSpace
helpspace.com
A modern help desk solution made simple
A modern help desk solution made simple
7.7K
전월 <5K
2004-08
비공개
S
Supportbench
MCP
supportbench.com
Customer support software built for B2B complexity.
Customer support software built for B2B complexity.
6.8K
상승
16.4%
—
비공개
F
Faveo HELPDESK
오픈소스
faveohelpdesk.com
Explore Advanced AI Features
Explore Advanced AI Features
6.8K
하락
25.9%
—
비공개
S
SupportGenix
supportgenix.com
AI-Powered Customer Support Ticketing & Knowledge Base for WordPress
AI-Powered Customer Support Ticketing & Knowledge Base for WordPress
<5K
전월 <5K
2021-11
$500
자체 공개
S
SharedInbox
sharedinbox.co
Manage your email in Slack.
Manage your email in Slack.
<5K
전월 <5K
2021-02
비공개
N
Nectar Desk
nectardesk.com
AI-Powered Call Center Software — Automate Calls, Cut Costs & Scale
AI-Powered Call Center Software — Automate Calls, Cut Costs & Scale
<5K
전월 <5K
2015-11
비공개
F
Foqal
foqal.io
Run operations.Not just requests.
Run operations.Not just requests.
<5K
전월 <5K
—
비공개
I
InboxPilot
inboxpilot.co
The AI shared team inbox for Gmail and Outlook.
The AI shared team inbox for Gmail and Outlook.
<5K
전월 <5K
2024-11
비공개
J
Jelly
letsjelly.com
Share an inbox without breaking the bank
Share an inbox without breaking the bank
<5K
당월 <5K
2024-06
비공개
D
Desk
desk.com
Service for Small Business Pricing
Service for Small Business Pricing
<5K
전월 <5K
—
비공개
Z
Zono
MCP
zono.support
Never leave a customer waiting.
Never leave a customer waiting.
<5K
전월 <5K
2025-07
비공개
O
Orca
getorca.ai
Customer support that remembers every customer interaction
Customer support that remembers every customer interaction
<5K
전월 <5K
2024-08
비공개
U
UniDesk
unidesk.ai
Bring your helpdesk, devices, and SI agents together. A little less busywork. A lot more room to breathe.
Bring your helpdesk, devices, and SI agents together. A little less busywork. A lot more room to breathe.
<5K
전월 <5K
2025-08
비공개
A
AzureDesk
azuredesk.co
Make your Customers happy
Make your Customers happy
<5K
전월 <5K
2015-03
비공개
i
initdesk
MCP
initdesk.com
Help desk for the whole team.
Help desk for the whole team.
<5K
전월 <5K
2025-01
비공개
H
HubDesk
hubdesk.io
Create Github Issues from Emails
Create Github Issues from Emails
<5K
전월 <5K
2020-06
비공개
S
Sudeem
sudeem.ai
Customer support, outreach, and task automation on one platform
Customer support, outreach, and task automation on one platform
<5K
전월 <5K
2025-11
비공개
T
There There
there-there.app
Turn your knowledge into answers.
Turn your knowledge into answers.
<5K
전월 <5K
2025-12
비공개
H
Hive Support
gethivesupport.com
Let AI handle your customer support. You handle growth.
Let AI handle your customer support. You handle growth.
<5K
전월 <5K
—
비공개
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