오픈소스 SaaS 대안, 셀프호스팅 소프트웨어 & 상업용 OSS(COSS) 벤치마크

27개 프로젝트

헬프데스크 및 티켓 관리상업용 경쟁 제품 →시장 트렌드 →히어로 및 디자인 스타일 →

오픈소스 프로젝트 · GitHub 스타
프로젝트	한줄 소개	라이선스 및 스택	Stars	월간 방문	상업화 상태
ChatwootCOSSchatwoot/chatwootvs Jira · The modern customer support tool for your business	The modern customer support tool for your business	페어코드(Fair-code)	39.7K	695K	$19/월
Zammadzammad/zammadvs Jira · Welcome to the Zammad Community	Welcome to the Zammad Community	AGPL	6,109	68.9K	—
FreeScoutfreescout-help-desk/freescoutvs Jira · Best Open Source Helpdesk & Shared Mailbox	Best Open Source Helpdesk & Shared Mailbox	AGPL	4,661	24.2K	—
osTicketosTicket/osTicketvs Jira · Get The World’s Most Popular Customer Support Software	Get The World’s Most Popular Customer Support Software	GPL	4,004	90.6K	—
Libredeskabhinavxd/libredeskvs Jira · The open-sourcecustomer support desk.	The open-sourcecustomer support desk.	AGPL	3,143	5.7K	—
Discord Ticketsdiscord-tickets/botPremium features for free	Premium features for free	GPL	345	14.3K	—
Faveo HELPDESKCOSSfaveosuite/faveo-helpdeskExplore Advanced AI Features	Explore Advanced AI Features	—	38	6.8K	$9/월
Auxx AICOSSAuxx-Ai/auxx-aiThe AI agent that runs your inbox and CRM.	The AI agent that runs your inbox and CRM.		25	<5K	$14/월
SlaBuddymansueli/slabuddyMeet SLA Buddy, your Slack bot for proactive SLA compliance	Meet SLA Buddy, your Slack bot for proactive SLA compliance	—	3	<5K	—
ImaradeskCOSSimaradesk/imaradesk-osSupport that resolves, not just responds.	Support that resolves, not just responds.	—	3	<5K	$9/월
ReamazeCOSSreamaze/reamaze-iosBetter AI-Powered Conversations. Happier Customers.	Better AI-Powered Conversations. Happier Customers.	—	GitHub	455.8K	$26/월
SherpaDeskCOSSsherpadesk/apiComplete Professional Services Automation Software for Small to Mid-Size IT Business and Organizations	Complete Professional Services Automation Software for Small to Mid-Size IT Business and Organizations	—	GitHub	30.1K	$45/월
Ticketdesk AIMCPticketdesk-ai/ticketdesk-chatbotAI agents that answer every ticket, on email and chat.	AI agents that answer every ticket, on email and chat.	MIT	GitHub	<5K	$2,247
ViskadesQanas1qrsh/viskadesqViskadesQ - The Absolute Core. Next-generation support ticketing system by Viskasoft. Founded by Mohd Anas Iqbal Qureshi.	ViskadesQ - The Absolute Core. Next-generation support ticketing system by Viskasoft. Founded by Mohd Anas Iqbal Qureshi.	—	GitHub	<5K	—
Dispatch TicketsCOSSEpic-Design-Labs/dispatchtickets-uiSupport for every brand. One simple price.	Support for every brand. One simple price.	—	GitHub	<5K	$29/월
OFORKFranziska-Steps-OFORK-Kim-KI/oforkOFORK – Open-Source Ticketing System for IT Support, Help Desk, and Service Processes	OFORK – Open-Source Ticketing System for IT Support, Help Desk, and Service Processes	—	GitHub	<5K	—
Open HelpdeskCOSSHyzokaaa/open-helpdeskManage all your clients' support in one place	Manage all your clients' support in one place	—	GitHub	<5K	$15/월
SeaTicketCOSSseacloud-lab/seaticketAI-powered open-source support center	AI-powered open-source support center	—	GitHub	<5K	$25/월
CampfireCOSSlawrns/campfire-v2Support that keeps working after the reply.	Support that keeps working after the reply.	—	GitHub	<5K	$20/월
ServiceBeardCOSShongaar/servicebeardTurn ops mailboxesinto issue beards boards.	Turn ops mailboxesinto issue beards boards.	—	GitHub	<5K	$5/월
BrimirCOSSivaldi/brimirBrimir, an open source ticket manager	Brimir, an open source ticket manager	—	GitHub	<5K	$10/월
SuppyHQCOSSkarloscodes/suppyhq-cliYour support inbox, minus the pitches.	Your support inbox, minus the pitches.	—	GitHub	<5K	$29/월
Qisutuqisutu/qisutuQisutu – Ihr Open Source Ticketsystem	Qisutu – Ihr Open Source Ticketsystem	—	GitHub	<5K	—
Prizygiacomomasseron/prizyYour support desk and your issue tracker, finally the same product.	Your support desk and your issue tracker, finally the same product.	—	GitHub	<5K	—
DeskbolicCOSSdeskbolic/deskbolicOpen-source customer support, completely free forever	Open-source customer support, completely free forever	—	GitHub	<5K	$9/월
SupaKnockMCParron-taylor/supaknockSupport for your app.	Support for your app.	—	GitHub	<5K	—
UserplaneCOSS0xnyn/userplaneResolve support issues without the back and forth	Resolve support issues without the back and forth	—	GitHub	<5K	$178

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