헬프데스크 및 티켓 관리 · 제품 형태: 오픈 API

제품 형태웹 앱 (Web)388 오픈 API109 iOS 앱42 Android 앱40 MCP 서버40 Chrome 확장 프로그램16 Slack 앱15 Discord 봇9

109개 제품

제품 및 리서치 지표
제품	한줄 소개	월간 방문 · 10월	전월 대비	도메인 등록	매출
Zendesk거대zendesk.comAI-powered customer service platform	AI-powered customer service platform	61M	하락1.8%	2005-05	비공개
Freshservice거대MCPfreshservice.comService, operations, and assets unified	Service, operations, and assets unified	5.7M	하락1.8%	2003-10	비공개
Helpshifthelpshift.comThe AI-Native Player Engagement Platform for Games	The AI-Native Player Engagement Platform for Games	4.7M	하락10.6%	2011-11	비공개
Intercomintercom.comA complete system for AI and human customer service	A complete system for AI and human customer service	4.5M	상승2.7%	1993-12	비공개
Samanagesamanage.comService Desk	Service Desk	836.1K	하락9.1%	2007-05	비공개
Chatwoot오픈소스chatwoot.comThe modern customer support tool for your business	The modern customer support tool for your business	695K	하락10.3%	2016-10	비공개
HappyFoxhappyfox.comAI-powered help desk	AI-powered help desk	575.5K	상승1.2%	2004-03	비공개
Richpanelrichpanel.comAutomate 50% of your tickets. In 30 days.	Automate 50% of your tickets. In 30 days.	384.3K	하락9.0%	2017-08	비공개
Jitbitjitbit.comHelp Desk Software built for email	Help Desk Software built for email	352.9K	하락18.5%	2005-06	$190K자체 공개
HelpDeskhelpdesk.comHandle 10x more support cases with HelpDesk	Handle 10x more support cases with HelpDesk	252.7K	하락9.1%	1994-03	비공개
Comm100comm100.comThe People-First, AI-Powered Omnichannel Customer Service Platform.	The People-First, AI-Powered Omnichannel Customer Service Platform.	227.9K	하락9.8%	2009-05	비공개
Help Scouthelpscout.comThe AI support suite for customer-first teams	The AI support suite for customer-first teams	223.4K	상승0.3%	2009-08	비공개
UserEchouserecho.comAll-in-one customer support software	All-in-one customer support software	206.3K	상승7.8%	2009-12	$3,000자체 공개
Servalserval.comEnterprise service management for the AI era	Enterprise service management for the AI era	176K	상승21.2%	—	비공개
FrontMCPfront.comAll your teams. All your AI agents. One place to run customer work, together.	All your teams. All your AI agents. One place to run customer work, together.	175.6K	하락16.1%	—	$100M/년자체 공개
Kayakokayako.comScale Support. Not Headcount.	Scale Support. Not Headcount.	168.2K	상승2.3%	2000-08	비공개
Konnect Insightskonnectinsights.comYour Customers are Telling You How to Win	Your Customers are Telling You How to Win	162.7K	상승23.9%	—	$11M/년자체 공개
hiverhiverhq.comThe agentic customer service platform built for complex support.	The agentic customer service platform built for complex support.	140.3K	하락28.4%	2015-08	비공개
PlainMCPplain.comBuild support your own way	Build support your own way	137.6K	상승54.1%	1996-06	비공개
Gorgiasgorgias.ioDeliver the best customer experience	Deliver the best customer experience	135.4K	상승5.6%	2014-11	비공개
BoldDeskMCPbolddesk.comAutomate up to 90% of Your Support With AI Agents That Resolve, Not Deflect	Automate up to 90% of Your Support With AI Agents That Resolve, Not Deflect	124.2K	하락15.6%	2006-09	$10K자체 공개
osTicket오픈소스osticket.comGet The World’s Most Popular Customer Support Software	Get The World’s Most Popular Customer Support Software	90.6K	하락23.0%	—	비공개
DragMCPdragapp.comThe inbox for teams and agents.	The inbox for teams and agents.	85.7K	상승19.6%	2017-03	비공개
UVdeskuvdesk.comFor Ecommerce, Marketplace & Multichannel	For Ecommerce, Marketplace & Multichannel	83.8K	상승39.3%	2016-02	비공개
Helpracehelprace.comCapable Teams & Happy Customers	Capable Teams & Happy Customers	81.4K	하락34.9%	2011-01	비공개
HelpSpotMCPhelpspot.comTurn support email chaos into clarity	Turn support email chaos into clarity	78.5K	하락1.3%	—	비공개
SiitMCPsiit.ioThe AI Service Desk	The AI Service Desk	77.2K	하락7.9%	—	비공개
KustomerMCPkustomer.comYour intelligent CX	Your intelligent CX	52.4K	하락22.3%	2004-08	비공개
harmonyharmony.ioAI-native ITSM and ESM platform	AI-native ITSM and ESM platform	40.1K	상승15.1%	—	비공개
Mavamava.appCustomer Support Built for Modern Teams	Customer Support Built for Modern Teams	32.4K	하락2.6%	—	비공개
UJETujet.coKeep the Humans. Cut the software.	Keep the Humans. Cut the software.	32.3K	하락8.5%	—	비공개
Enchantenchant.comBetter conversations with your customers	Better conversations with your customers	31.4K	하락58.8%	1997-05	비공개
Unthreadunthread.ioThe helpdesk that learns how your company works.	The helpdesk that learns how your company works.	27K	하락22.2%	2022-08	$2,500자체 공개
FreeScout오픈소스freescout.netBest Open Source Helpdesk & Shared Mailbox	Best Open Source Helpdesk & Shared Mailbox	24.2K	하락49.2%	—	비공개
SupportBeesupportbee.comEmail Ticketing for Collaborative Customer Service	Email Ticketing for Collaborative Customer Service	23.7K	하락16.6%	—	비공개
ClearFeedclearfeed.aiOmnichannel Support for Slack-First Teams, powered by AI Agents	Omnichannel Support for Slack-First Teams, powered by AI Agents	19.8K	하락29.2%	2021-04	비공개
ProProfs Help Desk 2.0proprofsdesk.comAI Help Desk Software That Resolves Tickets 3x Faster, Delightfully	AI Help Desk Software That Resolves Tickets 3x Faster, Delightfully	19.1K	하락9.7%	—	비공개
Cobrowsecobrowse.ioBetter support through Visual Intelligence	Better support through Visual Intelligence	17.8K	상승5.0%	2012-11	비공개
SparrowDesksparrowdesk.comYou run support. AI runs the busywork.	You run support. AI runs the busywork.	15.5K	하락37.8%	—	비공개
Deskerodeskero.comSimple help desk software for effective customer engagement.	Simple help desk software for effective customer engagement.	15.3K	상승23.6%	—	비공개
Discord Tickets오픈소스discordtickets.appPremium features for free	Premium features for free	14.3K	하락6.6%	2021-02	비공개
HerodeskMCPherodesk.ioMake customer support easy.	Make customer support easy.	12.9K	전월 <5K	—	비공개
ThenaMCPthena.aiResolve customer issues, right where they start.	Resolve customer issues, right where they start.	9.8K	하락29.4%	2022-02	비공개
UseResponseuseresponse.comComplete Customer Service Suite	Complete Customer Service Suite	9.5K	하락28.7%	2010-10	비공개
SupportbenchMCPsupportbench.comCustomer support software built for B2B complexity.	Customer support software built for B2B complexity.	6.8K	상승16.4%	—	비공개
Faveo HELPDESK오픈소스faveohelpdesk.comExplore Advanced AI Features	Explore Advanced AI Features	6.8K	하락25.9%	—	비공개
Libredesk오픈소스libredesk.ioThe open-sourcecustomer support desk.	The open-sourcecustomer support desk.	5.7K	전월 <5K	2025-01	비공개
Nectar Desknectardesk.comAI-Powered Call Center Software — Automate Calls, Cut Costs & Scale	AI-Powered Call Center Software — Automate Calls, Cut Costs & Scale	<5K	전월 <5K	2015-11	비공개
SympoQsympoq.comAI-Driven Help Desk Software for Growing Customer-Support and Service Teams	AI-Driven Help Desk Software for Growing Customer-Support and Service Teams	<5K	전월 <5K	2018-05	비공개
Sugestersugester.comYour entire business in one app.	Your entire business in one app.	<5K	전월 <5K	—	비공개

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