Helpdesk & Ticketing Market

Helpdesk & Ticketing · Host platform: Slack

Host platformSlack45WhatsApp35Shopify27Google Workspace21HubSpot19Jira17Microsoft Teams17Discord16
45 products
Products and research metrics
ProductVisits · OctActions
FreshserviceGiantMCPService, operations, and assets unified5.7M
IntercomA complete system for AI and human customer service4.5M
SamanageService Desk920.3K
LiveAgentMCPHelp desk and live chat with AI agents715.7K
ChatwootOSSThe modern customer support tool for your business695K
PylonMCPThe new way to run customer support.268.4K
DeskPROThe future of help desk is human179.1K
VoltyBuild what your business needs in minutes, not weeks164.7K
KayakoScale Support. Not Headcount.164.5K
hiverThe agentic customer service platform built for complex support.140.3K
RaiseaticketCustomer support, managed better with our free helpdesk129.3K
BoldDeskMCPAutomate up to 90% of Your Support With AI Agents That Resolve, Not Deflect124.2K
PeriskopeMCPManage WhatsApp Groups, Chats and Numbers at scale103.7K
LiveAgentMCPHelp desk and live chat with AI agents103.2K
PlainMCPBuild support your own way89.3K
DragMCPThe inbox for teams and agents.85.7K
UnthreadThe helpdesk that learns how your company works.34.7K
SuptaskMCPThe Slack-native Ticketing System30K
ClearFeedOmnichannel Support for Slack-First Teams, powered by AI Agents19.8K
JellyShare an inbox without breaking the bank17.5K
HelploomA beautiful, calm customer support experience15.2K
ThenaMCPResolve customer issues, right where they start.13.9K
SupportGenixAI-Powered Customer Support Ticketing & Knowledge Base for WordPress12.5K
HelpSpaceA modern help desk solution made simple<5K
Nectar DeskAI-Powered Call Center Software — Automate Calls, Cut Costs & Scale<5K
SharedInboxManage your email in Slack.<5K
UniDeskBring your helpdesk, devices, and SI agents together. A little less busywork. A lot more room to breathe.<5K
InboxPilotThe AI shared team inbox for Gmail and Outlook.<5K
ZonoMCPNever leave a customer waiting.<5K
ReplicateMCPYou build it. Rectify runs it.<5K
There ThereTurn your knowledge into answers.<5K
HubDeskCreate Github Issues from Emails<5K
UserplaneOSSResolve support issues without the back and forth<5K
GrexItThe new way to run complex support: You direct. AI does the work.<5K
AzureDeskMake your Customers happy<5K
TalkiSUPPORT ON AUTOPILOT.<5K
ShipTellYour customers have no idea what you built.<5K
HeedbackCustomer support that just works<5K
BlitzSupportEverything needed to act is already in the ticket.<5K
CampfireOSSSupport that keeps working after the reply.<5K
DeskNovaRun all of IT from one desk.<5K
Almighty SupportSupport, sell and run a directory on your own WordPress site.<5K
BotFerryFerry Slack mentions to your ops team, and replies straight back<5K
AcklyKeep your questions acknowledged & answered<5K
FrontMCPAll your teams. All your AI agents. One place to run customer work, together.—