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Customer Service & Success Market
Customer Service & Success
All categories
Customer Service & Success · Product form: API
Product form
Web App
5,283
API
918
Android App
324
iOS App
321
MCP Server
319
Chrome Extension
190
WordPress Plugin
175
SDK
156
By Monthly Visits
By Revenue
By Traffic MoM
By Launch Date
918 products
Products and research metrics
Product
Tagline
Category
Visits · Oct
MoM
Domain reg.
Revenue
Actions
Z
Zendesk
Giant
zendesk.com
AI-powered customer service platform
AI-powered customer service platform
Helpdesk & Ticketing
61M
Down
1.8%
2005-05
Undisclosed
T
Tawk.to
Giant
tawk.to
How millions of companies delight billions of customers.
How millions of companies delight billions of customers.
Live Chat & Messaging Inbox
5.7M
Down
1.5%
2012-07
Undisclosed
F
Freshservice
Giant
MCP
freshservice.com
Service, operations, and assets unified
Service, operations, and assets unified
Helpdesk & Ticketing
5.7M
Down
1.8%
2003-10
Undisclosed
H
Helpshift
helpshift.com
The AI-Native Player Engagement Platform for Games
The AI-Native Player Engagement Platform for Games
Helpdesk & Ticketing
4.7M
Down
10.6%
2011-11
Undisclosed
I
Intercom
intercom.com
A complete system for AI and human customer service
A complete system for AI and human customer service
Helpdesk & Ticketing
4.5M
Up
2.7%
1993-12
Undisclosed
C
Channel Talk
channel.io
Chat with Channel Talk. Work with Channel Works.
Chat with Channel Talk. Work with Channel Works.
Live Chat & Messaging Inbox
3.5M
Down
3.5%
2010-10
Undisclosed
R
Respond.io
MCP
respond.io
Customers ask on chat. Call for details. Confirm by email. Can you keep up?
Customers ask on chat. Call for details. Confirm by email. Can you keep up?
Live Chat & Messaging Inbox
1.6M
Down
8.7%
2012-01
Undisclosed
W
WalkMe
walkme.com
WalkMe turns AI potential into AI performance.
WalkMe turns AI potential into AI performance.
Onboarding & Retention
1.5M
Down
0.8%
2002-01
Undisclosed
U
UserVoice
MCP
uservoice.com
The AI-powered enterprise customer intelligence platform
The AI-powered enterprise customer intelligence platform
Feedback & Roadmaps
1.1M
Up
10.8%
2006-01
Undisclosed
R
Reviews.io
reviews.io
Collect reviews. Get found by AI. Sell more.
Collect reviews. Get found by AI. Sell more.
Reviews & Reputation
922.5K
Up
0.2%
2010-06
Undisclosed
G
Goodays
goodays.co
The most complete CX solution in a world of AI
The most complete CX solution in a world of AI
Reviews & Reputation
881.1K
Down
11.1%
2022-05
Undisclosed
A
Akia
akia.ai
The AI for 5-star guest experiences.
The AI for 5-star guest experiences.
Live Chat & Messaging Inbox
840.2K
Down
5.4%
2018-05
Undisclosed
S
Samanage
samanage.com
Service Desk
Service Desk
Helpdesk & Ticketing
836.1K
Down
9.1%
2007-05
Undisclosed
N
Nextiva
nextiva.com
All your business conversations run on Nextiva.
All your business conversations run on Nextiva.
Live Chat & Messaging Inbox
813.7K
Down
11.4%
2001-06
Undisclosed
C
Chatwoot
OSS
chatwoot.com
The modern customer support tool for your business
The modern customer support tool for your business
Helpdesk & Ticketing
695K
Down
10.3%
2016-10
Undisclosed
S
SaleSmartly
salesmartly.com
Turn conversations across every channel into customers
Turn conversations across every channel into customers
Live Chat & Messaging Inbox
673.1K
Up
6.6%
2021-07
Undisclosed
H
HelpJuice
helpjuice.com
Knowledge Base Software That Actually Gets Used
Knowledge Base Software That Actually Gets Used
Help Centers & Knowledge Bases
585.6K
Up
17.3%
2011-05
Undisclosed
H
HappyFox
happyfox.com
AI-powered help desk
AI-powered help desk
Helpdesk & Ticketing
575.5K
Up
1.2%
2004-03
Undisclosed
G
Guru
MCP
getguru.com
Stop running your business on confidently wr🚫ng AI.
Stop running your business on confidently wr🚫ng AI.
Help Centers & Knowledge Bases
533.1K
Down
0.7%
2010-02
Undisclosed
T
Tidio
tidio.com
What did your last 100 conversations earn you?
What did your last 100 conversations earn you?
Live Chat & Messaging Inbox
527.3K
Down
6.4%
2005-05
Undisclosed
D
DocsBot
docsbot.ai
Instant Answers & Actionsfor Customers and Your Team
Instant Answers & Actionsfor Customers and Your Team
AI Support Agents
495.3K
Down
3.8%
2023-02
$83.3K
Claimed
F
Fin
MCP
fin.ai
The highest performing AI Agent for every customer conversation
The highest performing AI Agent for every customer conversation
AI Support Agents
433.6K
Down
14.8%
—
Undisclosed
S
Smartsupp
MCP
smartsupp.com
Turn every chat into revenue
Turn every chat into revenue
Live Chat & Messaging Inbox
408.3K
Up
19.0%
2012-08
Undisclosed
A
AskNicely
asknice.ly
Grow through exceptional customer experiences
Grow through exceptional customer experiences
Reviews & Reputation
400.5K
Up
5.2%
2014-05
Undisclosed
C
Chatbase
chatbase.co
Conversational agents for customer experience
Conversational agents for customer experience
AI Support Agents
396.4K
Down
7.0%
2023-02
$863.6K/30d
R
Richpanel
richpanel.com
Automate 50% of your tickets. In 30 days.
Automate 50% of your tickets. In 30 days.
Helpdesk & Ticketing
384.3K
Down
9.0%
2017-08
Undisclosed
F
Feature Upvote
MCP
featureupvote.com
Create a feedback board where your users suggest and upvote ideas to improve your product.
Create a feedback board where your users suggest and upvote ideas to improve your product.
Feedback & Roadmaps
353.3K
Down
63.4%
2016-11
Undisclosed
D
DoubleTick
doubletick.io
Agentic AI Operating System for WhatsApp at Scale
Agentic AI Operating System for WhatsApp at Scale
Live Chat & Messaging Inbox
292.3K
Up
34.2%
2022-06
Undisclosed
B
BrightLocal
brightlocal.com
Shine bright, locally.
Shine bright, locally.
Reviews & Reputation
281.6K
Down
17.4%
2010-05
$9M/yr
Claimed
H
HelpDesk
helpdesk.com
Handle 10x more support cases with HelpDesk
Handle 10x more support cases with HelpDesk
Helpdesk & Ticketing
252.7K
Down
9.1%
1994-03
Undisclosed
A
Ada
ada.support
The Future of Customer Work Starts Now
The Future of Customer Work Starts Now
AI Support Agents
245.5K
Down
19.3%
2015-12
Undisclosed
C
Chatboq
MCP
chatboq.com
All-in-One AI Chatbot & Live Chat Platform
All-in-One AI Chatbot & Live Chat Platform
Live Chat & Messaging Inbox
241.8K
Up
2.6%
2025-07
Undisclosed
C
Comm100
comm100.com
The People-First, AI-Powered Omnichannel Customer Service Platform.
The People-First, AI-Powered Omnichannel Customer Service Platform.
Helpdesk & Ticketing
227.9K
Down
9.8%
2009-05
Undisclosed
H
Help Scout
helpscout.com
The AI support suite for customer-first teams
The AI support suite for customer-first teams
Helpdesk & Ticketing
223.4K
Up
0.3%
2009-08
Undisclosed
T
Trengo
trengo.com
Every channel. All conversations. One centralised inbox.
Every channel. All conversations. One centralised inbox.
Live Chat & Messaging Inbox
211K
Up
7.0%
2005-05
Undisclosed
U
UserEcho
userecho.com
All-in-one customer support software
All-in-one customer support software
Helpdesk & Ticketing
206.3K
Up
7.8%
2009-12
$3,000
Claimed
S
SOBOT
sobot.io
The Agentic Customer Contact Platform
The Agentic Customer Contact Platform
AI Support Agents
192.6K
Up
28.7%
2023-10
Undisclosed
G
Groove
groovehq.com
The complete system for human and AI customer service.
The complete system for human and AI customer service.
AI Support Agents
187.7K
Up
13.7%
—
$5M/yr
Claimed
P
Project Echo
MCP
projectecho.io
The product feedback platform for SaaS builders and their agents
The product feedback platform for SaaS builders and their agents
Feedback & Roadmaps
184.2K
Up
138%
2022-06
$0
P
Pancake
pancake.biz
Omnichannel Platform for Business Messaging
Omnichannel Platform for Business Messaging
Live Chat & Messaging Inbox
182.8K
Down
28.5%
2023-08
Undisclosed
S
Serval
serval.com
Enterprise service management for the AI era
Enterprise service management for the AI era
Helpdesk & Ticketing
176K
Up
21.2%
—
Undisclosed
F
Front
MCP
front.com
All your teams. All your AI agents. One place to run customer work, together.
All your teams. All your AI agents. One place to run customer work, together.
Helpdesk & Ticketing
175.6K
Down
16.1%
—
$100M/yr
Claimed
K
Kayako
kayako.com
Scale Support. Not Headcount.
Scale Support. Not Headcount.
Helpdesk & Ticketing
168.2K
Up
2.3%
2000-08
Undisclosed
S
SiteGPT
sitegpt.ai
Make AI your expert customer service agent
Make AI your expert customer service agent
AI Support Agents
164.6K
Down
15.0%
2023-03
$15K
Claimed
K
Konnect Insights
konnectinsights.com
Your Customers are Telling You How to Win
Your Customers are Telling You How to Win
Helpdesk & Ticketing
162.7K
Up
23.9%
—
$11M/yr
Claimed
S
Superchat
superchat.com
The AI-powered communication software for your business
The AI-powered communication software for your business
Live Chat & Messaging Inbox
150.2K
Up
11.8%
2001-10
Undisclosed
T
Talkdesk
talkdesk.com
The hybrid workforce starts here.
The hybrid workforce starts here.
AI Support Agents
150K
Down
9.5%
2007-01
Undisclosed
h
hiver
hiverhq.com
The agentic customer service platform built for complex support.
The agentic customer service platform built for complex support.
Helpdesk & Ticketing
140.3K
Down
28.4%
2015-08
Undisclosed
B
BugHerd
MCP
bugherd.com
Getting client feedback on websites – made ridiculously easy
Getting client feedback on websites – made ridiculously easy
Feedback & Roadmaps
138.2K
Down
13.8%
2010-06
Undisclosed
P
Plain
MCP
plain.com
Build support your own way
Build support your own way
Helpdesk & Ticketing
137.6K
Up
54.1%
1996-06
Undisclosed
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