Helpdesk & Ticketing · Product form: API

Name: Helpdesk & Ticketing SaaS & AI Software Market Benchmark Dataset
Creator: EarlyLore

Product formWeb App150 API47 iOS App24 Android App23 MCP Server21 Chrome Extension10 Windows App7 Discord Bot5

47 products

Products and research metrics
Product	Tagline	Visits · Oct	MoM	Domain reg.	Revenue
ZendeskGiantzendesk.comAI-powered customer service platform	AI-powered customer service platform	61M	Down1.8%	2005-05	Undisclosed
FreshserviceGiantMCPfreshservice.comService, operations, and assets unified	Service, operations, and assets unified	5.7M	Down1.8%	2003-10	Undisclosed
Helpshifthelpshift.comThe AI-Native Player Engagement Platform for Games	The AI-Native Player Engagement Platform for Games	4.7M	Down10.6%	2011-11	Undisclosed
Intercomintercom.comA complete system for AI and human customer service	A complete system for AI and human customer service	4.5M	Up2.7%	1993-12	Undisclosed
Samanagesamanage.comService Desk	Service Desk	920.3K	Down1.1%	2007-05	Undisclosed
ChatwootOSSchatwoot.comThe modern customer support tool for your business	The modern customer support tool for your business	695K	Down10.3%	2016-10	Undisclosed
HappyFoxhappyfox.comAI-powered help desk	AI-powered help desk	568.9K	Down2.6%	2004-03	Undisclosed
Richpanelrichpanel.comAutomate 50% of your tickets. In 30 days.	Automate 50% of your tickets. In 30 days.	422.3K	Down3.6%	2017-08	$4M/yrClaimed
HelpDeskhelpdesk.comHandle 10x more support cases with HelpDesk	Handle 10x more support cases with HelpDesk	278.1K	Down4.4%	1994-03	Undisclosed
Comm100comm100.comThe People-First, AI-Powered Omnichannel Customer Service Platform.	The People-First, AI-Powered Omnichannel Customer Service Platform.	227.9K	Down9.8%	2009-05	Undisclosed
Help Scouthelpscout.comThe AI support suite for customer-first teams	The AI support suite for customer-first teams	222.7K	Down20.3%	2009-08	Undisclosed
UserEchouserecho.comAll-in-one customer support software	All-in-one customer support software	191.5K	Down4.0%	2009-12	$3,000Claimed
Kayakokayako.comScale Support. Not Headcount.	Scale Support. Not Headcount.	164.5K	Down15.1%	2000-08	Undisclosed
hiverhiverhq.comThe agentic customer service platform built for complex support.	The agentic customer service platform built for complex support.	140.3K	Down28.4%	2015-08	Undisclosed
Gorgiasgorgias.ioDeliver the best customer experience	Deliver the best customer experience	128.2K	Up22.0%	2014-11	Undisclosed
Helpracehelprace.comCapable Teams & Happy Customers	Capable Teams & Happy Customers	125.2K	Down18.6%	2011-01	Undisclosed
BoldDeskMCPbolddesk.comAutomate up to 90% of Your Support With AI Agents That Resolve, Not Deflect	Automate up to 90% of Your Support With AI Agents That Resolve, Not Deflect	124.2K	Down15.6%	2006-09	$10KClaimed
PlainMCPplain.comBuild support your own way	Build support your own way	89.3K	Up55.4%	1996-06	Undisclosed
DragMCPdragapp.comThe inbox for teams and agents.	The inbox for teams and agents.	85.7K	Up19.6%	2017-03	Undisclosed
KustomerMCPkustomer.comYour intelligent CX	Your intelligent CX	67.5K	Down10.4%	2004-08	Undisclosed
UVdeskuvdesk.comFor Ecommerce, Marketplace & Multichannel	For Ecommerce, Marketplace & Multichannel	60.1K	Up32.1%	2016-02	Undisclosed
Unthreadunthread.ioThe helpdesk that learns how your company works.	The helpdesk that learns how your company works.	34.7K	Up4.3%	2022-08	$2,500Claimed
Enchantenchant.comBetter conversations with your customers	Better conversations with your customers	31.4K	Down58.8%	1997-05	Undisclosed
ClearFeedclearfeed.aiOmnichannel Support for Slack-First Teams, powered by AI Agents	Omnichannel Support for Slack-First Teams, powered by AI Agents	19.8K	Down29.2%	2021-04	Undisclosed
Cobrowsecobrowse.ioBetter support through Visual Intelligence	Better support through Visual Intelligence	17.8K	Up5.0%	2012-11	Undisclosed
Discord TicketsOSSdiscordtickets.appPremium features for free	Premium features for free	14.3K	Down6.6%	2021-02	Undisclosed
ThenaMCPthena.aiResolve customer issues, right where they start.	Resolve customer issues, right where they start.	13.9K	Down11.7%	2022-02	Undisclosed
UseResponseuseresponse.comComplete Customer Service Suite	Complete Customer Service Suite	13.4K	Down32.1%	2010-10	Undisclosed
LibredeskOSSlibredesk.ioThe open-sourcecustomer support desk.	The open-sourcecustomer support desk.	<5K	Prev <5K	2025-01	Undisclosed
Nectar Desknectardesk.comAI-Powered Call Center Software — Automate Calls, Cut Costs & Scale	AI-Powered Call Center Software — Automate Calls, Cut Costs & Scale	<5K	Prev <5K	2015-11	Undisclosed
Pulsedeskpulsedesk.comProcess all customer support requests in one place	Process all customer support requests in one place	<5K	Prev <5K	2014-12	Undisclosed
SympoQsympoq.comAI-Driven Help Desk Software for Growing Customer-Support and Service Teams	AI-Driven Help Desk Software for Growing Customer-Support and Service Teams	<5K	Prev <5K	2018-05	Undisclosed
There Therethere-there.appTurn your knowledge into answers.	Turn your knowledge into answers.	<5K	Prev <5K	2025-12	Undisclosed
GrexItgrexit.comThe new way to run complex support: You direct. AI does the work.	The new way to run complex support: You direct. AI does the work.	<5K	Prev <5K	2010-05	Undisclosed
AzureDeskazuredesk.coMake your Customers happy	Make your Customers happy	<5K	Prev <5K	2015-03	Undisclosed
SonnyMCPusesonny.comAll your businesses, one inbox	All your businesses, one inbox	<5K	Prev <5K	2026-03	Undisclosed
BlueTicketsbluetickets.appBuilt for Small Teams and Growing Startups	Built for Small Teams and Growing Startups	<5K	Prev <5K	2025-11	Undisclosed
CampfireOSScampfire.isSupport that keeps working after the reply.	Support that keeps working after the reply.	<5K	Prev <5K	2025-11	Undisclosed
CliniQueuecliniqueue.comCLINICAL CLINICAL AWARE AWARE CLASSIFICATION CLASSIFICATION	CLINICAL CLINICAL AWARE AWARE CLASSIFICATION CLASSIFICATION	<5K	Prev <5K	2026-04	Undisclosed
CaseMarginMCPcasemargin.comStop sending incomplete tickets to L2.	Stop sending incomplete tickets to L2.	<5K	Prev <5K	2026-06	Undisclosed
CourtCorrectcourtcorrect.comEnd-to-End AI Complaints Resolution	End-to-End AI Complaints Resolution	<5K	Prev <5K	2020-01	Undisclosed
Snappybesnappy.comDeliver Better Customer Service	Deliver Better Customer Service	<5K	Prev <5K	2012-07	Undisclosed
Craftmancraftman.aiThe AI Support Inbox for Founders	The AI Support Inbox for Founders	<5K	Prev <5K	2023-09	Undisclosed
Auxx AIOSSauxx.aiThe AI agent that runs your inbox and CRM.	The AI agent that runs your inbox and CRM.	<5K	Prev <5K	2025-03	Undisclosed
Ticketdesk AIMCPOSSticketdesk.aiAI agents that answer every ticket, on email and chat.	AI agents that answer every ticket, on email and chat.	—	—	2024-03	$2,247
FrontMCPfront.comAll your teams. All your AI agents. One place to run customer work, together.	All your teams. All your AI agents. One place to run customer work, together.	—	—	—	$100M/yrClaimed
Konnect Insightskonnectinsights.comYour Customers are Telling You How to Win	Your Customers are Telling You How to Win	—	—	—	$11M/yrClaimed