Helpdesk & Ticketing · Product form: Web App

Name: Helpdesk & Ticketing SaaS & AI Software Market Benchmark Dataset
Creator: EarlyLore

Product formWeb App150 API47 iOS App24 Android App23 MCP Server21 Chrome Extension10 Windows App7 Discord Bot5

150 products

Products and research metrics
Product	Tagline	Visits · Oct	MoM	Domain reg.	Revenue
ZendeskGiantzendesk.comAI-powered customer service platform	AI-powered customer service platform	61M	Down1.8%	2005-05	Undisclosed
FreshdeskGiantfreshdesk.comFrom your first AI agent to AI across customer service. We'll get you there.	From your first AI agent to AI across customer service. We'll get you there.	13.9M	Down0.5%	2004-05	Undisclosed
FreshserviceGiantMCPfreshservice.comService, operations, and assets unified	Service, operations, and assets unified	5.7M	Down1.8%	2003-10	Undisclosed
Intercomintercom.comA complete system for AI and human customer service	A complete system for AI and human customer service	4.5M	Up2.7%	1993-12	Undisclosed
FrontMCPfrontapp.comAll your teams. All your AI agents. One place to run customer work, together.	All your teams. All your AI agents. One place to run customer work, together.	2M	0.0%	2011-08	Undisclosed
Samanagesamanage.comService Desk	Service Desk	920.3K	Down1.1%	2007-05	Undisclosed
LiveAgentMCPladesk.comHelp desk and live chat with AI agents	Help desk and live chat with AI agents	715.7K	Down24.7%	2011-05	Undisclosed
ChatwootOSSchatwoot.comThe modern customer support tool for your business	The modern customer support tool for your business	695K	Down10.3%	2016-10	Undisclosed
HappyFoxhappyfox.comAI-powered help desk	AI-powered help desk	568.9K	Down2.6%	2004-03	Undisclosed
ReamazeOSSreamaze.comBetter AI-Powered Conversations. Happier Customers.	Better AI-Powered Conversations. Happier Customers.	439.7K	Down9.0%	2011-12	Undisclosed
Richpanelrichpanel.comAutomate 50% of your tickets. In 30 days.	Automate 50% of your tickets. In 30 days.	422.3K	Down3.6%	2017-08	$4M/yrClaimed
Commslayercommslayer.comCheaper than Gorgias. AI agent included.	Cheaper than Gorgias. AI agent included.	367K	Up11.4%	2023-09	Undisclosed
Udeskudeskglobal.comOne AI Platform for Every Customer Conversation	One AI Platform for Every Customer Conversation	302.1K	Up36.7%	2020-07	Undisclosed
TeamSupportteamsupport.comAll-in-One Customer Support, Success & AI Intelligence	All-in-One Customer Support, Success & AI Intelligence	301.8K	Up9.6%	2003-05	$10M/yrClaimed
HelpDeskhelpdesk.comHandle 10x more support cases with HelpDesk	Handle 10x more support cases with HelpDesk	278.1K	Down4.4%	1994-03	Undisclosed
Zammadzammad.comOne central platform for all your support cases	One central platform for all your support cases	270.9K	Down12.3%	2012-01	Undisclosed
PylonMCPusepylon.comThe new way to run customer support.	The new way to run customer support.	268.4K	Down9.0%	2022-11	Undisclosed
Ticket Kingticketking.xyzThe only Discord ticket bot your server will ever need	The only Discord ticket bot your server will ever need	245.7K	—	2021-12	Undisclosed
Comm100comm100.comThe People-First, AI-Powered Omnichannel Customer Service Platform.	The People-First, AI-Powered Omnichannel Customer Service Platform.	227.9K	Down9.8%	2009-05	Undisclosed
Help Scouthelpscout.comThe AI support suite for customer-first teams	The AI support suite for customer-first teams	222.7K	Down20.3%	2009-08	Undisclosed
UserEchouserecho.comAll-in-one customer support software	All-in-one customer support software	191.5K	Down4.0%	2009-12	$3,000Claimed
DeskPROdeskpro.comThe future of help desk is human	The future of help desk is human	179.1K	Down9.8%	2001-03	Undisclosed
Voltyvoltade.comBuild what your business needs in minutes, not weeks	Build what your business needs in minutes, not weeks	164.7K	—	2023-02	Undisclosed
Kayakokayako.comScale Support. Not Headcount.	Scale Support. Not Headcount.	164.5K	Down15.1%	2000-08	Undisclosed
Cxpresscxpress.ioPlataforma multicanal de vendas e suporte ao cliente.	Plataforma multicanal de vendas e suporte ao cliente.	160.9K	Up6.2%	2022-01	Undisclosed
Dakteladaktela.comAll-in-one application for exceptional AI-powered customer care AI-Powered Customer Care	All-in-one application for exceptional AI-powered customer care AI-Powered Customer Care	157.6K	Down7.6%	2005-04	Undisclosed
hiverhiverhq.comThe agentic customer service platform built for complex support.	The agentic customer service platform built for complex support.	140.3K	Down28.4%	2015-08	Undisclosed
Raiseaticketraiseaticket.comCustomer support, managed better with our free helpdesk	Customer support, managed better with our free helpdesk	129.3K	Up27.3%	2017-03	Undisclosed
Gorgiasgorgias.ioDeliver the best customer experience	Deliver the best customer experience	128.2K	Up22.0%	2014-11	Undisclosed
Helpracehelprace.comCapable Teams & Happy Customers	Capable Teams & Happy Customers	125.2K	Down18.6%	2011-01	Undisclosed
BoldDeskMCPbolddesk.comAutomate up to 90% of Your Support With AI Agents That Resolve, Not Deflect	Automate up to 90% of Your Support With AI Agents That Resolve, Not Deflect	124.2K	Down15.6%	2006-09	$10KClaimed
StringeeXstringeex.comStringeeX - OmniChannel Contact Center	StringeeX - OmniChannel Contact Center	119.5K	Down4.0%	2018-10	Undisclosed
PeriskopeMCPperiskope.appManage WhatsApp Groups, Chats and Numbers at scale	Manage WhatsApp Groups, Chats and Numbers at scale	103.7K	—	2023-08	Undisclosed
LiveAgentMCPliveagent.comHelp desk and live chat with AI agents	Help desk and live chat with AI agents	103.2K	Down9.6%	1996-09	$6.3M/yrClaimed
PlainMCPplain.comBuild support your own way	Build support your own way	89.3K	Up55.4%	1996-06	Undisclosed
DragMCPdragapp.comThe inbox for teams and agents.	The inbox for teams and agents.	85.7K	Up19.6%	2017-03	Undisclosed
Gorelogorelo.ioSimplify your workday with our AI Platform	Simplify your workday with our AI Platform	66.9K	Up43.2%	2019-01	Undisclosed
UVdeskuvdesk.comFor Ecommerce, Marketplace & Multichannel	For Ecommerce, Marketplace & Multichannel	60.1K	Up32.1%	2016-02	Undisclosed
ThriveDeskMCPthrivedesk.comConversational agents for delightful customer experience	Conversational agents for delightful customer experience	45.7K	Up18.0%	2014-12	Undisclosed
OneDeskonedesk.comWho are you supporting?	Who are you supporting?	42.1K	Down4.3%	2000-04	Undisclosed
Unthreadunthread.ioThe helpdesk that learns how your company works.	The helpdesk that learns how your company works.	34.7K	Up4.3%	2022-08	$2,500Claimed
ChatBuddychatbuddy.aiChatBuddy，reach all your customers here	ChatBuddy，reach all your customers here	33.6K	Up212%	2022-07	Undisclosed
Enchantenchant.comBetter conversations with your customers	Better conversations with your customers	31.4K	Down58.8%	1997-05	Undisclosed
SuptaskMCPsuptask.comThe Slack-native Ticketing System	The Slack-native Ticketing System	30K	Down21.7%	2020-11	Undisclosed
Simplydesksimplydesk.comSimple,helpdesk Complete & Reliable ITSM	Simple,helpdesk Complete & Reliable ITSM	28.5K	Up43.1%	2007-08	Undisclosed
TicketBotticketsbot.orgThe Discord ticket bot built for serious support.	The Discord ticket bot built for serious support.	23.8K	Down7.9%	2025-12	Undisclosed
CorporateDocxjcfcorporatespecialservices.orgHello, how can we help?	Hello, how can we help?	22.2K	—	2022-03	Undisclosed
RightDeskrightdesk.comThe whole customer, in one view.	The whole customer, in one view.	20.6K	Up54.5%	2010-07	Undisclosed
ClearFeedclearfeed.aiOmnichannel Support for Slack-First Teams, powered by AI Agents	Omnichannel Support for Slack-First Teams, powered by AI Agents	19.8K	Down29.2%	2021-04	Undisclosed
Hipporellohipporello.comTurn your task management platform into a Service Desk	Turn your task management platform into a Service Desk	19.7K	Down6.0%	2019-10	Undisclosed

Page 1 of 3 · Showing 1–50 of 150 products